Teletech Service Company

★★★★★
  • 3913 Steilacoom Blvd Sw

    Lakewood, WA 98499

    Map & Directions
  • 253-582-8111

About Teletech Service Company

Hours
9:30AM-6:00PM M-F 10:00AM-2:00PM SAT

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I have a higher end big screen TV that had gone on the fritz. I didn't know what to do, since it was too big to transport anywhere. A co-worker recommended Teletech Service since they had used them several times in the past. I gave them a call, and they set up an in-home service call for within the week. The techs that came out were very friendly, professional and knowledgeable. They found the problem, and it was fixed in a very reasonable amount of time. Anytime I needed to call the shop, whoever answered the phone was very friendly and took the time to answer my questions. Hard to find good customer service anymore, and I highly recommend Teletech Service for any electronics repair, and will use them again

5
★★★★★

I have a higher end big screen TV that had gone on the fritz. I didn't know what to do, since it was too big to transport anywhere. A co-worker recommended Teletech Service since they had used them several times in the past. I gave them a call, and they set up an in-home service call for within the week. The techs that came out were very friendly, professional and knowledgeable. They found the problem, and it was fixed in a very reasonable amount of time. Anytime I needed to call the shop, whoever answered the phone was very friendly and took the time to answer my questions. Hard to find good customer service anymore, and I highly recommend Teletech Service for any electronics repair, and will use them again

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I had some "old" DVD players that hadn't been working right for some time, and my sister recommended Teletech after getting her TV repaired. I called them and instead of giving me a bunch of mumbo jumbo over the phone the tech suggested I

3
★★★★★

I had some "old" DVD players that hadn't been working right for some time, and my sister recommended Teletech after getting her TV repaired. I called them and instead of giving me a bunch of mumbo jumbo over the phone the tech suggested I

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It had been forever since I had to call a TV repair shop. My big screen was having issues and a friend referred me to Teletech. I was pleasantly surprised at how reasonable, promt and efficient they are. My big screen is no longer

3
★★★★★

It had been forever since I had to call a TV repair shop. My big screen was having issues and a friend referred me to Teletech. I was pleasantly surprised at how reasonable, promt and efficient they are. My big screen is no longer

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Still trying to get my money and my TV back. This guy is only interested in me taking my comments off the internet not in doing the right thing. $430 to fix a 37" LCD flat screen - I could buy a brand new one that's a whole lot bigger

3
★★★★★

Still trying to get my money and my TV back. This guy is only interested in me taking my comments off the internet not in doing the right thing. $430 to fix a 37" LCD flat screen - I could buy a brand new one that's a whole lot bigger

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Turned in my 42-inch LCD TV on 28 May for repair, was told it'd be a couple weeks. Received phone call 16 June explaining the TV needed a $150 part, and it would be a couple more weeks. After no contact for a month, on July 12 I called and was told the part had arrived and the TV was assigned to a tech. Was promised a call back with status. Next day after no call I phoned and was told same thing; the gentleman at Teletech didn't know the status, didn't know how long I should expect to wait (yes, six weeks is normal) and got exasperated with my simple questions but again promised a call back. Next day I was called and told TV needed an additional $230 part plus labor to install. Total bill would rise to $640 with no promise the TV would be fixed and only 30-day warranty after repair. Paid my $230 bill and retrieved my still-broken TV after they had it six weeks.

0
★☆☆☆☆

Turned in my 42-inch LCD TV on 28 May for repair, was told it'd be a couple weeks. Received phone call 16 June explaining the TV needed a $150 part, and it would be a couple more weeks. After no contact for a month, on July 12 I called and was told the part had arrived and the TV was assigned to a tech. Was promised a call back with status. Next day after no call I phoned and was told same thing; the gentleman at Teletech didn't know the status, didn't know how long I should expect to wait (yes, six weeks is normal) and got exasperated with my simple questions but again promised a call back. Next day I was called and told TV needed an additional $230 part plus labor to install. Total bill would rise to $640 with no promise the TV would be fixed and only 30-day warranty after repair. Paid my $230 bill and retrieved my still-broken TV after they had it six weeks.

Pros: none

Cons: Rude, expensive, took six weeks and wanted more time/money

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I had Chris out for some warranty maintenance on my big screen TV, and I am more than satisfied with the results! He went above and beyond what he was required to do, was very pleasant, and did it in record time.

He was also very punctual, knowledgeable and easy to work with. The lady who made the appointment for me was also very nice and helpful. (I'm sorry, I can't remember her name!)

2
★★★★★

I had Chris out for some warranty maintenance on my big screen TV, and I am more than satisfied with the results! He went above and beyond what he was required to do, was very pleasant, and did it in record time.

He was also very punctual, knowledgeable and easy to work with. The lady who made the appointment for me was also very nice and helpful. (I'm sorry, I can't remember her name!)

Pros: If you have a warranty claim, you can't go wrong!

Cons: ?

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I've heard horror stories about electronics repair shops. My TV was too expensive to just throw out, so I had to go somewhere. I called the store where I bought it and they recommended Teletech Service. They were able to fix it quickly and it didn't cost a fortune. Most of my electronics are disposable, but it's nice to know I have a place to take my higher end stuff if it breaks down.

2
★★★★★

I've heard horror stories about electronics repair shops. My TV was too expensive to just throw out, so I had to go somewhere. I called the store where I bought it and they recommended Teletech Service. They were able to fix it quickly and it didn't cost a fortune. Most of my electronics are disposable, but it's nice to know I have a place to take my higher end stuff if it breaks down.

Pros: Quick Service, Not Too Expensive

Cons: Hard to Find

 

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