Oak Harbor Motors

★★☆☆☆
  • 75 SE Pioneer Way

    Oak Harbor, WA 98277

    Map & Directions
  • 360-675-5901

2.0 3
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I purchaced a 2008 Dodge Ram 1500 from Dodge Motor in Oak Harbor In March 2010. I ask the salesmans has the car been in any accidents and he replied no and we are selling the truck on cosignment for someone. They clearly stated that the truck has not been in any accidents. A few weeks ago someone backed into my truck. I called the insurance company to come out . The adjuster told me that the truck had been in a previous accident. I argue with them that it wasn't. The dealership told that it wasn't. The adjuster went to the dealership and ask for information on the truck and low and behold the truck had been in an accident. Now, my insurance company will not cover the damage because the previous damage wasn't reported to them. I live in Oak Harbor and all I see is signs that say keep your money in Oak Harbor, shop in Oak Harbor. When you have people like this that is taking advantage of people to make a buck makes me sad and in the same sentence pissess my off. I will no longer do business with this company. I will pursue legal action against them for failure to disclose information about the truck. Since I found out the truck was in a wreck other things that's wrong with the truck is starting to make sense. If you can't trust your neighbors who can you trust?

0
★☆☆☆☆

I purchaced a 2008 Dodge Ram 1500 from Dodge Motor in Oak Harbor In March 2010. I ask the salesmans has the car been in any accidents and he replied no and we are selling the truck on cosignment for someone. They clearly stated that the truck has not been in any accidents. A few weeks ago someone backed into my truck. I called the insurance company to come out . The adjuster told me that the truck had been in a previous accident. I argue with them that it wasn't. The dealership told that it wasn't. The adjuster went to the dealership and ask for information on the truck and low and behold the truck had been in an accident. Now, my insurance company will not cover the damage because the previous damage wasn't reported to them. I live in Oak Harbor and all I see is signs that say keep your money in Oak Harbor, shop in Oak Harbor. When you have people like this that is taking advantage of people to make a buck makes me sad and in the same sentence pissess my off. I will no longer do business with this company. I will pursue legal action against them for failure to disclose information about the truck. Since I found out the truck was in a wreck other things that's wrong with the truck is starting to make sense. If you can't trust your neighbors who can you trust?

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We bought a used (with warranty) Chevy from Oak Harbor Motors, a few months ago.

Since then we have had NUMBEROUS MAJOR Issues with the car.

Then we just came home from christmas break on our honeymoon to learn the had a major leak and was full of water, there is so much damage... again we are learning now this is probably from the major rear end accident that was never disclosed to us. As a professional car dealer there is NO way that Oak Harbor was UNaware of the accident/s this car had been in, in fact you can see where it was repainted and fixed if you have the trained eye, which any dealer would. They also showed a faulty Carfax to prove it had been in no accidents. We were lied to all around.Now as we go back to Oak Harbors just to get a fair trade it, what we paid for the car traded in for a car that works and is in good condition with no issues or previous accidents they are offering us over $4k less then we just paid over 4 months ago. They claim it's a trade in of our choice and they are going to make a profit on it... This is the worst customer service we have ever had and has been the most horrible car experience ever. UPDATE: We have since taken the car in for the major water damage and car leak we thought was covered under the warranty. After days of testing Chevy has determined the leak is coming from the front windshield that is NOT factory and has been replaced outside of Chevy and therefore it is NOT covered under any warranties, this would have also been known to the dealer and was clearly not information passed onto us. We were also told all of the other problems resulted previous rear end damage and are not under warranty either...

When we called to discuss this with the owner of Oak Harbor last night he told my husband he didn't have to stand by his used cars and he hung up the phone on him.

0
★☆☆☆☆

We bought a used (with warranty) Chevy from Oak Harbor Motors, a few months ago.

Since then we have had NUMBEROUS MAJOR Issues with the car.

Then we just came home from christmas break on our honeymoon to learn the had a major leak and was full of water, there is so much damage... again we are learning now this is probably from the major rear end accident that was never disclosed to us. As a professional car dealer there is NO way that Oak Harbor was UNaware of the accident/s this car had been in, in fact you can see where it was repainted and fixed if you have the trained eye, which any dealer would. They also showed a faulty Carfax to prove it had been in no accidents. We were lied to all around.Now as we go back to Oak Harbors just to get a fair trade it, what we paid for the car traded in for a car that works and is in good condition with no issues or previous accidents they are offering us over $4k less then we just paid over 4 months ago. They claim it's a trade in of our choice and they are going to make a profit on it... This is the worst customer service we have ever had and has been the most horrible car experience ever. UPDATE: We have since taken the car in for the major water damage and car leak we thought was covered under the warranty. After days of testing Chevy has determined the leak is coming from the front windshield that is NOT factory and has been replaced outside of Chevy and therefore it is NOT covered under any warranties, this would have also been known to the dealer and was clearly not information passed onto us. We were also told all of the other problems resulted previous rear end damage and are not under warranty either...

When we called to discuss this with the owner of Oak Harbor last night he told my husband he didn't have to stand by his used cars and he hung up the phone on him.

Pros: None

Cons: See List

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As far as car dealerships go this one is great. We have purchased a car from them and were pleased with the transaction. The staff was friendly and not to pushy. We knew what we wanted and the price we wanted to pay and when we got the deal we wanted I would have to say that was a pleasurable experience!

4
★★★★☆

As far as car dealerships go this one is great. We have purchased a car from them and were pleased with the transaction. The staff was friendly and not to pushy. We knew what we wanted and the price we wanted to pay and when we got the deal we wanted I would have to say that was a pleasurable experience!

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