Boyer Electric Co

★★★★★
  • 830 N 127th St A

    Seattle, WA 98133

    Map & Directions
  • 206-367-7606

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5.0 2
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Boyer always does a great job. We have used them for years. When we had a complicated repair, the owner called us himself and explained everything.
--Scott Johnston

5
★★★★★

Boyer always does a great job. We have used them for years. When we had a complicated repair, the owner called us himself and explained everything.
--Scott Johnston

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I had an electric outlet installed outside by another company. After about a year, it stopped working. I had not been very impressed with the other company, so I tried this one.

As it turned out, the fault was not in the outlet, but in my understanding of how the circuit had to be reactivated if it tripped. The Boyer Electric person who came out instructed me very carefully that not only the reset on my circuit box in the garage and the one outside, near the outlet had to be reset, but there was also an interim one, inside the house, an unusual setup. He explained the order in which they should be reset and showed me how each one should look and feel. Best of all, he did not make me feel like an idiot for just not knowing this stuff. He said the resets for outdoor outlets can be sort of fussy and difficult, and even professionals can find them so. To top it off, he even gave me his cell phone number and said if I had a question in future about what it was doing and whether I really needed a service call, to call him first and maybe he could talk me through it. Happily, his instructions were so thorough that I have been able to deal with subsequent incidents on my own.

Of course, I was charged for a minimum service call, which was only fair. I felt I got more than my money's worth in instruction, especially since the rep didn't talk down to me in a humiliating way, which he easily might have. The office person I spoke to on the phone was equally nice. I will definitely go back to this place for future electrical needs.

PROS: Know what they are doing, and don't have to humiliate you to show it
CONS: None

5
★★★★★

I had an electric outlet installed outside by another company. After about a year, it stopped working. I had not been very impressed with the other company, so I tried this one.

As it turned out, the fault was not in the outlet, but in my understanding of how the circuit had to be reactivated if it tripped. The Boyer Electric person who came out instructed me very carefully that not only the reset on my circuit box in the garage and the one outside, near the outlet had to be reset, but there was also an interim one, inside the house, an unusual setup. He explained the order in which they should be reset and showed me how each one should look and feel. Best of all, he did not make me feel like an idiot for just not knowing this stuff. He said the resets for outdoor outlets can be sort of fussy and difficult, and even professionals can find them so. To top it off, he even gave me his cell phone number and said if I had a question in future about what it was doing and whether I really needed a service call, to call him first and maybe he could talk me through it. Happily, his instructions were so thorough that I have been able to deal with subsequent incidents on my own.

Of course, I was charged for a minimum service call, which was only fair. I felt I got more than my money's worth in instruction, especially since the rep didn't talk down to me in a humiliating way, which he easily might have. The office person I spoke to on the phone was equally nice. I will definitely go back to this place for future electrical needs.

PROS: Know what they are doing, and don't have to humiliate you to show it
CONS: None

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