Farmers New World Life Ins Co

★★★★☆
  • 3003 77th Ave SE

    Mercer Island, WA 98040

    Map & Directions
  • 206-232-8400

About Farmers New World Life Ins Co

Hours
Mon - Fri, 7:30am - 4:30pm

Insurance

Insurance
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3.5 2
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I wrote a policy on my mother, father, self, and sister. I can not afford to cover huge bills, but I can cover small monthly expenses. Too bad more people do not protect their families with life insurance.

3
★★★★★

I wrote a policy on my mother, father, self, and sister. I can not afford to cover huge bills, but I can cover small monthly expenses. Too bad more people do not protect their families with life insurance.

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I received notice from them of an over payment due back to me from them after the sale of my condo. The condo sold in 2002 and they notified me of the claim in 2005. They had my address to send me the notice so why did they not just send me my check???
They sent me claim forms and said it could take up to 90 days to process. 120 days or more pass and still no money so I called and was told they never received my claim. I was sent forms again and after 90 days called to see where my money was. They said they received my claim and it should be sent soon. Over time I forget about the claim and now I get a notice that it is with the state controller that they have my money and it will take 180 days to process.
Thank you Farmers of Washington for the gross incompetence in handling your customers.

0
★☆☆☆☆

I received notice from them of an over payment due back to me from them after the sale of my condo. The condo sold in 2002 and they notified me of the claim in 2005. They had my address to send me the notice so why did they not just send me my check???
They sent me claim forms and said it could take up to 90 days to process. 120 days or more pass and still no money so I called and was told they never received my claim. I was sent forms again and after 90 days called to see where my money was. They said they received my claim and it should be sent soon. Over time I forget about the claim and now I get a notice that it is with the state controller that they have my money and it will take 180 days to process.
Thank you Farmers of Washington for the gross incompetence in handling your customers.

Pros: None

Cons: Incompetent

 

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