Pochel's Maytag Home Appliance

★★★★☆
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  • 14001 Pacific Ave.

    Tacoma, WA 98444

    Map & Directions
  • 253-531-1040

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4.0 11
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Our family has done business with Pochel's for over 15 years. We have bought appliances and mattresses from them. We would highly recommend this family owned business. Great service and knowledgeable staff.

5
★★★★★

Our family has done business with Pochel's for over 15 years. We have bought appliances and mattresses from them. We would highly recommend this family owned business. Great service and knowledgeable staff.

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I have purchased numerous appliances from Pochel's over the years. The knowledgeable staff and personal service you receive from a family owned business is something one simply cannot find at the big box stores. That, combined with the competitive pricing, makes this the only place I ever buy my appliances.

5
★★★★★

I have purchased numerous appliances from Pochel's over the years. The knowledgeable staff and personal service you receive from a family owned business is something one simply cannot find at the big box stores. That, combined with the competitive pricing, makes this the only place I ever buy my appliances.

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My husband and I have nothing but praise for this business! We purchased a MasterChef glass stovetop from them over 10 years ago. We are extremely happy with it and have had no problems at all. The staff member who helped us was extremely knowledgeable about the different brands in this product category, unlike the sales people at the retail stores. He waited on us patiently while we gathered enough information to make an informed buying decision. I would recommend this store to anyone! (I just looked up their rating on the BBB of Alaska, Oregon & Western Washington site and it was A-. Makes me wonder if the negative review I read came from someone who mistook Pochel's for another store or is just trying to make trouble.)

5
★★★★★

My husband and I have nothing but praise for this business! We purchased a MasterChef glass stovetop from them over 10 years ago. We are extremely happy with it and have had no problems at all. The staff member who helped us was extremely knowledgeable about the different brands in this product category, unlike the sales people at the retail stores. He waited on us patiently while we gathered enough information to make an informed buying decision. I would recommend this store to anyone! (I just looked up their rating on the BBB of Alaska, Oregon & Western Washington site and it was A-. Makes me wonder if the negative review I read came from someone who mistook Pochel's for another store or is just trying to make trouble.)

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My family has been going to Pochel's for as long as I can remember. There is nothing like the service you get from a smaller retailer vs the large chains. I have nothing but good things to relate in regards to our experiences at Pochel's. the other review that states that the Better Business Bureau rates Pochel's as a D- is false. They hope consumers are not savvy enough to check such a claim. I did, it's acutally a A-. Here is the link: http://www.bbb.org/western-washington/business-reviews/appliances-major-dealers/pochels-appliance-and-tv-in-tacoma-wa-4162

4
★★★★☆

My family has been going to Pochel's for as long as I can remember. There is nothing like the service you get from a smaller retailer vs the large chains. I have nothing but good things to relate in regards to our experiences at Pochel's. the other review that states that the Better Business Bureau rates Pochel's as a D- is false. They hope consumers are not savvy enough to check such a claim. I did, it's acutally a A-. Here is the link: http://www.bbb.org/western-washington/business-reviews/appliances-major-dealers/pochels-appliance-and-tv-in-tacoma-wa-4162

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Kevin and I have only had the very best service and help from Pochels!!! All through our married life they have been there for us. We have bought microwave ovens, washer and dryers, freezers and fridges, and even a portable air conditioner, Never have had any problems, and service from the staff was excellent!

5
★★★★★

Kevin and I have only had the very best service and help from Pochels!!! All through our married life they have been there for us. We have bought microwave ovens, washer and dryers, freezers and fridges, and even a portable air conditioner, Never have had any problems, and service from the staff was excellent!

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I have been a customer with this company for over 10 years and I have never had a problem with anything I have purchased from them, nor have I had an issue with the customer service. They are always very friendly and go above and beyond to ensure you get the appliance that best fits your needs. I have quit using the large stores because you never get good customer service. I stood in Best Buy for over 20 minutes and never had anyone come to help me. Pochel's is also very competitive pricewise with the large chains. Overall a much better choice for any appliance you might need.

5
★★★★★

I have been a customer with this company for over 10 years and I have never had a problem with anything I have purchased from them, nor have I had an issue with the customer service. They are always very friendly and go above and beyond to ensure you get the appliance that best fits your needs. I have quit using the large stores because you never get good customer service. I stood in Best Buy for over 20 minutes and never had anyone come to help me. Pochel's is also very competitive pricewise with the large chains. Overall a much better choice for any appliance you might need.

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Nothing but problems. Responded to our BBB complaint 2.5 YEARS later. BBB rates them as a D-. Says it all.

1
★☆☆☆☆

Nothing but problems. Responded to our BBB complaint 2.5 YEARS later. BBB rates them as a D-. Says it all.

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I purchased a top of the line washer and dryer from Pochels less than 2 years ago. To date, we have had 3 repairs on the washer; 1 on the dryer. The hassles we have had with Pochels and with the extended warranty are unbelievable. Parts always have to be ordered; then the order is "lost" and everything, this requires numerous phone calls and trips to our home. I would NEVER recommend Pochels, nor will be ever buy another Maytag. BUYER beware with this company!

1
★☆☆☆☆

I purchased a top of the line washer and dryer from Pochels less than 2 years ago. To date, we have had 3 repairs on the washer; 1 on the dryer. The hassles we have had with Pochels and with the extended warranty are unbelievable. Parts always have to be ordered; then the order is "lost" and everything, this requires numerous phone calls and trips to our home. I would NEVER recommend Pochels, nor will be ever buy another Maytag. BUYER beware with this company!

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I was recommended to come here to purchase a new refrigerator when my old one died , they had the best prices and the staff was awesome. I will using them next time I need any appliances.

4
★★★★☆

I was recommended to come here to purchase a new refrigerator when my old one died , they had the best prices and the staff was awesome. I will using them next time I need any appliances.

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We have bought most of our appliances here. We have shopped at the large chain stores, but have ultimately found Pochel's to have a great selection and the best prices. We have never had an appliance that we purchased from Pochel's need any major service. They have also fixed some of our appliances that we did not buy there and we have found their service to be reasonable and dependable.

Their shop is right off of Highway 7 in Spanaway, and it has been in business for decades. They are one of the huges appliance dealers in the region. They will be there for your next appliance or if you ever need service. I have found them to be helpful when ordering parts also.

I highly recommend using them for any of your appliance needs in the future.

5
★★★★★

We have bought most of our appliances here. We have shopped at the large chain stores, but have ultimately found Pochel's to have a great selection and the best prices. We have never had an appliance that we purchased from Pochel's need any major service. They have also fixed some of our appliances that we did not buy there and we have found their service to be reasonable and dependable.

Their shop is right off of Highway 7 in Spanaway, and it has been in business for decades. They are one of the huges appliance dealers in the region. They will be there for your next appliance or if you ever need service. I have found them to be helpful when ordering parts also.

I highly recommend using them for any of your appliance needs in the future.

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This is where I bought my last dryer. They have a great selection of appliances. The store is well organized. The staff is very helpful and friendly. They answered all of my questions and help me compare before purchasing the dryer.

4
★★★★☆

This is where I bought my last dryer. They have a great selection of appliances. The store is well organized. The staff is very helpful and friendly. They answered all of my questions and help me compare before purchasing the dryer.

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