PETSMART

★★★★☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 9950 N Newport Hwy

    Spokane, WA 99218

    Map & Directions
3.75 4
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lots of animal goodies here prices are a bit high but you can find just about anything for little kitty kins or rover they also have a large animal selection on hand, but might be a bad thing because the kids are always asking about them

PROS: selection
CONS: prices

4
★★★★☆

lots of animal goodies here prices are a bit high but you can find just about anything for little kitty kins or rover they also have a large animal selection on hand, but might be a bad thing because the kids are always asking about them

PROS: selection
CONS: prices

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up until approx fall 2005 I would agree with other reviews, they were great. Then they had a turnover of their grooming staff. Our dog was being groomed every 90 days for the last three years. He's very reserved toward strangers, only likes the drying chamber, does not like the tall grooming table and we need to be there when his nails are trimmed. All of this is in his records. Groomer told us he's the worst dog she'd ever groomed. Told us she "let him fall of the table while tethered 3x to teach him a lesson." Also stated that we needed to take him to the vet to have him sedated to trim his toenails. Excuse me?????You let my dog fall of the table 3x to teach him a lesson. He could've broken his neck, his legs, whatever. Who put you in charge of "training" my dog? Spoke w/ management, apologized, said they'd get back with me after talking to the groomer, never heard from them again and we haven't set foot in the store since. New private groomer has absolutely no problems grooming our dog. This is animal abuse and begs the question (if she's still in the grooming business) as to how many other dogs have suffered the same fate. Maybe someone should put a leash around her neck and let her suffer the same fate to "teach her a lesson."

PROS: sales staff very knowledgeable--trainers are great--Banfield staff very nic
CONS: Some of the groomers should find a new line of work

1
★☆☆☆☆

up until approx fall 2005 I would agree with other reviews, they were great. Then they had a turnover of their grooming staff. Our dog was being groomed every 90 days for the last three years. He's very reserved toward strangers, only likes the drying chamber, does not like the tall grooming table and we need to be there when his nails are trimmed. All of this is in his records. Groomer told us he's the worst dog she'd ever groomed. Told us she "let him fall of the table while tethered 3x to teach him a lesson." Also stated that we needed to take him to the vet to have him sedated to trim his toenails. Excuse me?????You let my dog fall of the table 3x to teach him a lesson. He could've broken his neck, his legs, whatever. Who put you in charge of "training" my dog? Spoke w/ management, apologized, said they'd get back with me after talking to the groomer, never heard from them again and we haven't set foot in the store since. New private groomer has absolutely no problems grooming our dog. This is animal abuse and begs the question (if she's still in the grooming business) as to how many other dogs have suffered the same fate. Maybe someone should put a leash around her neck and let her suffer the same fate to "teach her a lesson."

PROS: sales staff very knowledgeable--trainers are great--Banfield staff very nic
CONS: Some of the groomers should find a new line of work

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This place is top notch. They alway make room for me as I come all the way from Newport. They always take great care of my dog and give him a scarf and make him smell great. The price is very reasonable. My dog had a bad smell on him from something he got into and they couldn't get the smell out all the way but only charged me half price. I thought he smelled alot better and was happy. I highly recommend this place.

5
★★★★★

This place is top notch. They alway make room for me as I come all the way from Newport. They always take great care of my dog and give him a scarf and make him smell great. The price is very reasonable. My dog had a bad smell on him from something he got into and they couldn't get the smell out all the way but only charged me half price. I thought he smelled alot better and was happy. I highly recommend this place.

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Excellent knowledge of the products sold! Very helpful staff and quality products. Store neat and clean and easy to find what you need. Never out of anything!

PROS: Excellent products & customer service
CONS: none

5
★★★★★

Excellent knowledge of the products sold! Very helpful staff and quality products. Store neat and clean and easy to find what you need. Never out of anything!

PROS: Excellent products & customer service
CONS: none

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