Abra Auto Body & Glass

★★★★★
Professional auto collision repair.
  • 8312 Canyon Rd E

    Puyallup, WA 98371

    Map & Directions
  • 253-531-4323

About Abra Auto Body & Glass

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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4.5 16
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I would not recommend these people to fix a lawn mower. Have had 2 cars fixed one with minor damage that I thought was done right and turns out I have a leak and they won't return a call and when they did I was just dismissed and pushed

3
★★★★★

I would not recommend these people to fix a lawn mower. Have had 2 cars fixed one with minor damage that I thought was done right and turns out I have a leak and they won't return a call and when they did I was just dismissed and pushed

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I've taken three of my vehicles to Barrett's Collision for repair and could not be happier with the quality and service!! Their friendly office staff is efficient and pleasant. My vehilces always come out looking like the accident never happened!! Highly recommend!

5
★★★★★

I've taken three of my vehicles to Barrett's Collision for repair and could not be happier with the quality and service!! Their friendly office staff is efficient and pleasant. My vehilces always come out looking like the accident never happened!! Highly recommend!

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3
★★★★★
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My prior review that I had posted I decided to retract due to the fact Mr Barrett contacted me to resolve my issues prior to ever reading my review
I now feel I was treated more then fair but the problem wasn't all Barrett's but Mega

3
★★★★★

My prior review that I had posted I decided to retract due to the fact Mr Barrett contacted me to resolve my issues prior to ever reading my review
I now feel I was treated more then fair but the problem wasn't all Barrett's but Mega

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My first experience with Barrett's was great so when I was rear-ended recently I decided to use them to repair my car. All they were doing was replacing a bumper, so my car was only there for one day. When I picked my car up the bumper looked good, but there were scratches all over my 3 month old black suv. Needless to say I was very upset. They offered to wax my car, which they did. However this did not help. I then asked to have the manager call me which he never did. After this experience I would not recommend this place to anyone. Or at least don??t let them wash your car.

1
★☆☆☆☆

My first experience with Barrett's was great so when I was rear-ended recently I decided to use them to repair my car. All they were doing was replacing a bumper, so my car was only there for one day. When I picked my car up the bumper looked good, but there were scratches all over my 3 month old black suv. Needless to say I was very upset. They offered to wax my car, which they did. However this did not help. I then asked to have the manager call me which he never did. After this experience I would not recommend this place to anyone. Or at least don??t let them wash your car.

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0 out of 1 people found this review helpful.

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My SUV (Scuter) was laid victim to a hit and run on April 16, 2011 - Over $6,000 damage was done, the day I was leaving for Houston on vacation.

Scuter was dropped off at the collision center the following Monday (4/18/11). I picked up

3
★★★★★

My SUV (Scuter) was laid victim to a hit and run on April 16, 2011 - Over $6,000 damage was done, the day I was leaving for Houston on vacation.

Scuter was dropped off at the collision center the following Monday (4/18/11). I picked up

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WOW!!! That was my first thought when I walked into the lobby to get the estimate done on my Dodge Ram. What a facility...they must be doing something right for a long LONG time to get THAT nice!!\r
\r
Sure enough, from the Receptionist to

3
★★★★★

WOW!!! That was my first thought when I walked into the lobby to get the estimate done on my Dodge Ram. What a facility...they must be doing something right for a long LONG time to get THAT nice!!\r
\r
Sure enough, from the Receptionist to

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Had my insurance company refer Barretts collision to me. They spoke very high of them and I am so glad they did. The staff made my repair process so easy and smooth. I went in for an estimate they inspected my car and determined it was not

3
★★★★★

Had my insurance company refer Barretts collision to me. They spoke very high of them and I am so glad they did. The staff made my repair process so easy and smooth. I went in for an estimate they inspected my car and determined it was not

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Our insurance recomended us to go to Barrett's collision and now we will recommend all our friends go to Barrett's Collision. Very friendly staff. They were there every step of the way to help us out and explain the process of the insurance company. Car was returned cleaned and in tip top shape. They even took care of setting up the rental car for us. We were able to drop the rental with them when done. Highly recommend them.

5
★★★★★

Our insurance recomended us to go to Barrett's collision and now we will recommend all our friends go to Barrett's Collision. Very friendly staff. They were there every step of the way to help us out and explain the process of the insurance company. Car was returned cleaned and in tip top shape. They even took care of setting up the rental car for us. We were able to drop the rental with them when done. Highly recommend them.

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After a tree branch crashed though the Sun Roof we took the truck here becasue it was recommended by the insurance company and a person that worked at our agents office. So far, it has taken 4 and 1/2 weeks to replace a sun roof, install

3
★★★★★

After a tree branch crashed though the Sun Roof we took the truck here becasue it was recommended by the insurance company and a person that worked at our agents office. So far, it has taken 4 and 1/2 weeks to replace a sun roof, install

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Barrett's does excellent work! They have fixed 3 of my vehicles and I wouldn't think of going anywhere else!! The customer service was excellent and the repair quality is second to none! Highly recommend!!

2
★★★★★

Barrett's does excellent work! They have fixed 3 of my vehicles and I wouldn't think of going anywhere else!! The customer service was excellent and the repair quality is second to none! Highly recommend!!

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Car was in the shop for 2 months, a t-bone situation so yes I was aware it would be awhile but 2 months seemed a little much!.. I was told the estimated time frame would be 3-4 wks and 8 wks later I drive away with my car to find out that it needs to go back because the lack of detail or poor repair job:(... 4 months later and I am still waiting to get my car back in there, but the part is either damaged when it arrives or on back order!!! I do have to say from time to time the front desk personal are friendly and never had an issue with the customer service aspect, now only if they can get the repairs done correctly I will be one HAPPY camper!!!

0
★☆☆☆☆

Car was in the shop for 2 months, a t-bone situation so yes I was aware it would be awhile but 2 months seemed a little much!.. I was told the estimated time frame would be 3-4 wks and 8 wks later I drive away with my car to find out that it needs to go back because the lack of detail or poor repair job:(... 4 months later and I am still waiting to get my car back in there, but the part is either damaged when it arrives or on back order!!! I do have to say from time to time the front desk personal are friendly and never had an issue with the customer service aspect, now only if they can get the repairs done correctly I will be one HAPPY camper!!!

Pros: Customer Service

Cons: Repairs take forever and not done correctly!

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So far I am not impressed. They have had the car for over a month and still have it. Not sure at this point when we will get it back.

0
★☆☆☆☆

So far I am not impressed. They have had the car for over a month and still have it. Not sure at this point when we will get it back.

Pros: Courteous

Cons: Very Slow Repairs

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They are very quick with repairing cars and a well established business. We have been happy every time we have been serviced there.

4
★★★★☆

They are very quick with repairing cars and a well established business. We have been happy every time we have been serviced there.

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We had a few minor repairs done at Barrett's. They were very professional, courteous and done on time. We also had a windshield replaced here and it is doing great, no leaks.

4
★★★★☆

We had a few minor repairs done at Barrett's. They were very professional, courteous and done on time. We also had a windshield replaced here and it is doing great, no leaks.

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Repairs were completed within estimated time frame & within estimated costs. Works well w/insurance companies and repairs were of high quality. Staff very professional and helpful. Comfortable waiting lobby w/complimentary refreshment.

4
★★★★☆

Repairs were completed within estimated time frame & within estimated costs. Works well w/insurance companies and repairs were of high quality. Staff very professional and helpful. Comfortable waiting lobby w/complimentary refreshment.

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Message from Abra Auto Body & Glass

CARSTAR is dedicated to seeing that your repairs are done right, the first time. We concentrate on efficiency, but we don't forget about time. Our technicians understand the importance of getting work done in a timely manner. All details about the needed work are provided, along with an estimate on how long the work takes to complete.

More about Abra Auto Body & Glass

Quality Auto Body Repair Full autobody collision repairs Bumpers & fenders repaired Scratches & scrapes repaired Dents & dings repaired Service faded & worn auto paint Perform auto detailing Quality Customer Care �?� Accident Assistance �?? 24/7 �?� Insurance Professionals �?� Warranty Agreements �?� Tips on Car Care �?� State-of-the-art equipment

 

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