Burien Honda

Pat in the body shop is great. There were a few little items that were not right when we first picked up the Honda, but Pat agreed and made it right.

Posted 10/16/09 | Report Abuse

Was this review helpful to you?

Horrible customer service! The place is dirty and not managed well. I love my car, but I would never take my business there again. Kirkland is better.

Posted 08/05/09 | Report Abuse

0 out of 1 people found this review helpful.

Was this review helpful to you?

I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about pricing, with no hidden costs or gimmicks. They were super nice and accomodating and I felt no pressure at all. When I went to pick up my car and do the paperwork, I was in and out of there in under and hour.

You can find my full in-depth review here: http://www.edmunds.com/dealerships/Washington/Seattle/BurienHonda/fullsales.107921.oldNew.html

Posted 01/17/09 | Report Abuse

Was this review helpful to you?

great great great! i would wtell my friends to come here they meet my expectations great service smiles all around! great deal! I really enjoy being able to come to a place that is friendly and happy.

Posted 09/22/08 | Report Abuse

Was this review helpful to you?

My wife took our Honda CRV in to Burien Honda for a regular oil and tune up. The VERY NEXT DAY, we brought the SAME CRV in to repair a broken part (I don't want to say what it the part was because it might identify me). When my wife returned to pick up the car, they told her that her transmission fluid was low and they tried to charge her for it. She replied out loud in front of all the other customers, "That's funny. I just had a tune up the day before we brought it in!" A manager from the back who overheard this came out to the front desk, smoothed things over, and didn't charge us for the transmission fluid. A simple mistake? You decide. :(

Posted 06/22/08 | Report Abuse

0 out of 1 people found this review helpful.

Was this review helpful to you?

Although a small dealership, their sales staff are well trained on customer service - especially Ken. Amir was our sales person first time around and we are happy that he didn't try to pressure us into buying anything on the spot. We met Ken our second time back, and he also gave us a no-pressure buying experience and was very honest about prices. We were shown the cars we needed and no attempt was made to sell us things we didn't need. The only drawback to this dealership is its small selection. Definitely go here first if you are out looking for a car.

Pros: Quick and courteous. Flexible
Cons: Small selection of used vehicles

Posted 09/03/07 | Report Abuse

1 out of 1 people found this review helpful.

Was this review helpful to you?

The people who work there are very friendly and I absolutely had no pain getting the check up done. I'm new to this area, so I did some research online. I live closer to Renton Honda, but the review was quite bad, so I decided to go to Burien Honda Service to have my car checked up. They have free loaner cars as well, and that was really helpful. My wife and I were able to get our stuff done while our car was maintained by them. I'm very happy that we found this place. The free loaner car was an excellent idea because we got to drive another kind of Honda car and gave us some ideas of what to buy next. We've been driving Honda for the last 7 years, and the car just keeps on going!

PROS: Friendly and good service with no pain. They play no game either.
CONS: I can't think of any.

Posted 11/03/06 | Report Abuse

1 out of 1 people found this review helpful.

Was this review helpful to you?

Had to get a paint job done on my Civic so I took it to the people at Burien Honda. They were very good about telling me how long it would take, how much it would cost, and what some of my options were. They even vacumed the inside of my car out! I was pretty happy about that. It took them much less time than I thought it would. I was very pleased.

PROS: Quick, friendly
CONS:

Posted 08/12/05 | Report Abuse

1 out of 1 people found this review helpful.

Was this review helpful to you?

Burien Honda has the best service. Mike K, the
service manager is just great. He is always
helpful, doesn't sell me something I don't
need being done on my car. Its fast
and I know my car is in good hands.

Posted 04/20/05 | Report Abuse

1 out of 1 people found this review helpful.

Was this review helpful to you?