Jiffy Lube

★★☆☆☆
The Jiffy Lube Signature Service Oil Change helps maintain the value of your vehicle investment
  • 32836 Pacific Hwy S

    Federal Way, WA 98003

    Map & Directions
  • 253-838-6551

About Jiffy Lube

Hours
Mon-Frid: 8:00 am - 7 pm Sat: 7:00 am - 6 pm Sun: 8:00 am - 5 pm
2.0 3
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One day after getting a routine oil change at Jiffy Lube I came to learn that my oil drain plug was stripped and oil was quickly leaking out of my car. I immediately went back to Jiffy Lube and told them what was going on. I spoke to several people looking for the manager and after he turned up I told him I was there the day before and that my car was now leaking oil. He assured me that this was NOT their fault but would rethread it. Problem solved right, NO 3 months later I took my car into a shop because once again it's quickly leaking oil, only to find that Jiffy Lube used silicone to "rethread" or make the hole tighter for the plug to fit in. Now I get to spend $800.00 to get a new oil pan and plug for my car that worked great and had no oil leak prior to my visit to Jiffy Lube on Pacific Hwy. I will NEVER go back to any Jiffy Lube! On top of it all the manager asked me out to dinner to fix their mistake.

0
★☆☆☆☆

One day after getting a routine oil change at Jiffy Lube I came to learn that my oil drain plug was stripped and oil was quickly leaking out of my car. I immediately went back to Jiffy Lube and told them what was going on. I spoke to several people looking for the manager and after he turned up I told him I was there the day before and that my car was now leaking oil. He assured me that this was NOT their fault but would rethread it. Problem solved right, NO 3 months later I took my car into a shop because once again it's quickly leaking oil, only to find that Jiffy Lube used silicone to "rethread" or make the hole tighter for the plug to fit in. Now I get to spend $800.00 to get a new oil pan and plug for my car that worked great and had no oil leak prior to my visit to Jiffy Lube on Pacific Hwy. I will NEVER go back to any Jiffy Lube! On top of it all the manager asked me out to dinner to fix their mistake.

Pros: NONE

Cons: Terrible customer service,

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Young adult boys working and unable to communicate well with customers. Very defensive and has selective hearing. Workmanship is poor.

0
★☆☆☆☆

Young adult boys working and unable to communicate well with customers. Very defensive and has selective hearing. Workmanship is poor.

.

They are quick and they know what they are doing!
Always helpful and friendly. They will try to talk you into getting more stuff done to you car but they aren't pushy about it. A good value!

4
★★★★☆

They are quick and they know what they are doing!
Always helpful and friendly. They will try to talk you into getting more stuff done to you car but they aren't pushy about it. A good value!

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Message from Jiffy Lube

Jiffy Lube preventive maintenance services - ranging from oil changes to filter and belt replacements - are designed to help keep you and your vehicle on the road, and out of the repair shop.





The Jiffy Lube core offering is the Jiffy Lube Signature Service Oil Change, a service that offers customers more than just a standard oil and filter change. A preventive maintenance program that helps enhance the reliability and longevity of a vehicle, the Jiffy Lube Signature Service Oil Change is a comprehensive vehicle preventive maintenance service that focuses on four key areas: Change, Inspect, Check/Fill and Clean.





Additionally, Jiffy Lube offers a range of preventive maintenance services to help keep vehicles running smoothly. These services include fuel system, electrical, drivetrain, cooling system, air filtration, air conditioning, transmission, and windshield services, as well as inspections and emissions. Services may vary by location, so contact your local Jiffy Lube for more information.

Key Points

  • A/C Air Filtration Cooling System
  • Drivetrain Electrical engine services
  • Inspections & Emissions Tire Rotation
 

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