Mark 2 Collision Ctr

★★★★★
  • 18205 Highway 99

    Lynnwood, WA 98037

    Map & Directions
  • 425-771-7147

About Mark 2 Collision Ctr

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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5.0 1
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My Car was Keyed.. (Gotta love crazy people)

So my insurance company gave me a list of auto repair places that were in the area. I talked to the claims adjuster and he personally recommended Mark 2 Collision Center for their quality work. So I went with them.

We setup a time and took the car in to be repainted. They actually repainted the entire car. Two panels didn't get keyed, but they wanted the paint to match perfectly. They definitely did a world class job painting the car and taking pride in their work.

I also had them take a look at fixing the front bumper which had been damaged on a previous occasion (front bumper getting hung up on a curb and tearing the bottom out). They fixed it nice, and made a significant effort to try to retrofit the bumper so that it would not be so easy to catch the curb next time.

They even asked me if I could drop the car off for a day after having for a couple of weeks, so that they could buff out the paint again, after it had time to fully cure. They did not need to do this, but they wanted to make sure that their product was perfect.

Definitely over the top customer service, and they were very accommodating in their customer service efforts.

Would use their services again in a heartbeat, and recommend them to a friend without hesitation!

5
★★★★★

My Car was Keyed.. (Gotta love crazy people)

So my insurance company gave me a list of auto repair places that were in the area. I talked to the claims adjuster and he personally recommended Mark 2 Collision Center for their quality work. So I went with them.

We setup a time and took the car in to be repainted. They actually repainted the entire car. Two panels didn't get keyed, but they wanted the paint to match perfectly. They definitely did a world class job painting the car and taking pride in their work.

I also had them take a look at fixing the front bumper which had been damaged on a previous occasion (front bumper getting hung up on a curb and tearing the bottom out). They fixed it nice, and made a significant effort to try to retrofit the bumper so that it would not be so easy to catch the curb next time.

They even asked me if I could drop the car off for a day after having for a couple of weeks, so that they could buff out the paint again, after it had time to fully cure. They did not need to do this, but they wanted to make sure that their product was perfect.

Definitely over the top customer service, and they were very accommodating in their customer service efforts.

Would use their services again in a heartbeat, and recommend them to a friend without hesitation!

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Business Response:

Thank you for your comment. We try very hard to treat every car like it was our own. Glad you are happy and that your bumper does not say HI to the curbs anymore.
 

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