Desert Wave Long Limos

★★★★☆
  • 2569 N Columbia Center Blvd

    Richland, WA 99352

    Map & Directions
  • 509-735-7358

About Desert Wave Long Limos

3.5455 11
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Desert Wave was the best experience I have EVER HAD!!! The booking of the limousine was easy and the owner Kim Jones was friendly and very knowledgeable. Plus he gave us a great price.
The White Hummer was beautiful, very very clean, the sound system worked great, the air conditioner worked GREAT it was over 90 degree outside and the limo stayed nice a cool.

I would HIGHLY RECOMMEND DESERT WAVE.

5
★★★★★

Desert Wave was the best experience I have EVER HAD!!! The booking of the limousine was easy and the owner Kim Jones was friendly and very knowledgeable. Plus he gave us a great price.
The White Hummer was beautiful, very very clean, the sound system worked great, the air conditioner worked GREAT it was over 90 degree outside and the limo stayed nice a cool.

I would HIGHLY RECOMMEND DESERT WAVE.

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We booked our daughter's birthday party with another business in town, and part of the package was a limo ride. Unfortunately, it was with these bozos. We had a bad experience with them previously, and if I had known that was who it was I would have said no. My wife called the day before to confirm the package, and had the misfortune of speaking with Kim, the owner. His biggest concern when talking to my wife was apparently the tip the driver would receive, since that was not included in the price of the package. My wife was not aware of this, and told him so, which he apparently took to mean that we were not going to pay it. After some discussion, my wife was under the impression that it was worked out, and we would pay the tip. The next day, none other than Kim himself showed up at my door. Unwisely, I loaded my daughter, her six friends, my wife, and her two friends into the limo, and then came along separately to the party, which was a HUGE mistake. When I arrived, my wife was almost in tears because of how Kim treated her. His story was that none of his driver's were willing to take the job, because he told them they might not get tipped. My wife offered him the tip when they arrived at the party location, but he continued to berate and belittle her. Kim is apparently the owner of the building the other business is in, and so tried to get my daughter's birthday party CANCELLED AFTER THEY ARRIVED at the party location, in front of my daughter and her friends. He also spoke to several of the 7-9 year olds AT THE PARTY about my wife, saying things like "tell mommy to stop being mean to me" and "looks like mommy had some pills before she came to the party." After the party was over, the gang loaded up for the ride back home. They all unloaded back at our house, and the coward took off quickly without so much as a word to me. When I called him later on to express my displeasure with his poor service, he hung up on me! When he finally did stay on the phone, he had the audacity to accuse my wife of using drugs or being drunk, and that she was rude to him! I then asked him why he didn't say anything to me about what he thought he saw, and he replied that he "didn't know who I was." Gee, the guy that is waiting in front of the house with the kids then shows up later to take pictures, and hugs and hangs around with the birthday girl's mom, then is back at the house afterward; I wonder who that could be? When I asked him why he felt it was appropriate to talk to my daughter about my wife, he told me my daughter was lying! Unbelievable. When I told him I would never use his business again, he replied "Fine, I don't want your business!" From reading the other reviews on this site, he apparently doesn't want anyone's business. Do yourself a favor: spend a little extra to get Racing limos or someone else in the Tricities that actually cares about their customers. Kim and Desert Wave certainly don't. This guy is quite a piece of work, and deserves to go out of business. Don't use them, no matter how much of a good deal it sounds like! You will regret it!

1
★☆☆☆☆

We booked our daughter's birthday party with another business in town, and part of the package was a limo ride. Unfortunately, it was with these bozos. We had a bad experience with them previously, and if I had known that was who it was I would have said no. My wife called the day before to confirm the package, and had the misfortune of speaking with Kim, the owner. His biggest concern when talking to my wife was apparently the tip the driver would receive, since that was not included in the price of the package. My wife was not aware of this, and told him so, which he apparently took to mean that we were not going to pay it. After some discussion, my wife was under the impression that it was worked out, and we would pay the tip. The next day, none other than Kim himself showed up at my door. Unwisely, I loaded my daughter, her six friends, my wife, and her two friends into the limo, and then came along separately to the party, which was a HUGE mistake. When I arrived, my wife was almost in tears because of how Kim treated her. His story was that none of his driver's were willing to take the job, because he told them they might not get tipped. My wife offered him the tip when they arrived at the party location, but he continued to berate and belittle her. Kim is apparently the owner of the building the other business is in, and so tried to get my daughter's birthday party CANCELLED AFTER THEY ARRIVED at the party location, in front of my daughter and her friends. He also spoke to several of the 7-9 year olds AT THE PARTY about my wife, saying things like "tell mommy to stop being mean to me" and "looks like mommy had some pills before she came to the party." After the party was over, the gang loaded up for the ride back home. They all unloaded back at our house, and the coward took off quickly without so much as a word to me. When I called him later on to express my displeasure with his poor service, he hung up on me! When he finally did stay on the phone, he had the audacity to accuse my wife of using drugs or being drunk, and that she was rude to him! I then asked him why he didn't say anything to me about what he thought he saw, and he replied that he "didn't know who I was." Gee, the guy that is waiting in front of the house with the kids then shows up later to take pictures, and hugs and hangs around with the birthday girl's mom, then is back at the house afterward; I wonder who that could be? When I asked him why he felt it was appropriate to talk to my daughter about my wife, he told me my daughter was lying! Unbelievable. When I told him I would never use his business again, he replied "Fine, I don't want your business!" From reading the other reviews on this site, he apparently doesn't want anyone's business. Do yourself a favor: spend a little extra to get Racing limos or someone else in the Tricities that actually cares about their customers. Kim and Desert Wave certainly don't. This guy is quite a piece of work, and deserves to go out of business. Don't use them, no matter how much of a good deal it sounds like! You will regret it!

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1 out of 2 people found this review helpful.

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Everyone of these 5 star reviews was written by the owner of the company or one of his cohorts. Just about anyone who has every rented form this place knows the owner is IMPOSSIBLE to deal with and is extremely rude. All you have to do is call them and see what happens if you make any changes to your reservation.or if you ask if the drivers are cdl/passenger endorsed (legal). Oh, and try to put 26 people in there limo, only if they are 4 year olds. I'll never rent from them again.

1
★☆☆☆☆

Everyone of these 5 star reviews was written by the owner of the company or one of his cohorts. Just about anyone who has every rented form this place knows the owner is IMPOSSIBLE to deal with and is extremely rude. All you have to do is call them and see what happens if you make any changes to your reservation.or if you ask if the drivers are cdl/passenger endorsed (legal). Oh, and try to put 26 people in there limo, only if they are 4 year olds. I'll never rent from them again.

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2 out of 3 people found this review helpful.

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My daughter booked a limo for her sisters bachelorette party. Kim (the owner) called her and offered her an upgrade to the hummer for an addional fee, but lower than the going rate (obviously because he had not rented it to someone else and it would give him extra $). He indicated that the hummer would hold 22 people. The girls decided that because the limo would hold up to 22 people that they would invite 5 of the guys from the bachelorette party to ride along (making a total of 17). Assumed it wouldn't be a problem since he offer the hummer indicating it would hold 22 people (he never mentioned that they couldn't increase the # of people). He arrived and started counting people and immediately (and very rudely) indicated that this just wasn't going to work. After trying to talk to him calmly and trying to negotiate with him, he insisted on another $200.00 for the additional 5 people. I have never experienced a business professional (I would not say he is professional at all) that is so extremely rude and obnoxious. We were able to arrange a limo (out of Hermiston) to pick them up later. Everything worked out, but he sure added stress and drama to an otherwise happy event. I would never recommend this company to anyone and would highly recommend you call any other limo service in the area.

1
★☆☆☆☆

My daughter booked a limo for her sisters bachelorette party. Kim (the owner) called her and offered her an upgrade to the hummer for an addional fee, but lower than the going rate (obviously because he had not rented it to someone else and it would give him extra $). He indicated that the hummer would hold 22 people. The girls decided that because the limo would hold up to 22 people that they would invite 5 of the guys from the bachelorette party to ride along (making a total of 17). Assumed it wouldn't be a problem since he offer the hummer indicating it would hold 22 people (he never mentioned that they couldn't increase the # of people). He arrived and started counting people and immediately (and very rudely) indicated that this just wasn't going to work. After trying to talk to him calmly and trying to negotiate with him, he insisted on another $200.00 for the additional 5 people. I have never experienced a business professional (I would not say he is professional at all) that is so extremely rude and obnoxious. We were able to arrange a limo (out of Hermiston) to pick them up later. Everything worked out, but he sure added stress and drama to an otherwise happy event. I would never recommend this company to anyone and would highly recommend you call any other limo service in the area.

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1 out of 3 people found this review helpful.

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My first experience with Desert Wave was booking their white stretched limo for my bachelorette party. It would be an understatement to say the limousine was beautiful. My girls and I had a great time. The driver was very patient in dealing with us ladies (we may have had a bit too much to drink). Oh yes, my now husband had used the Black Stretched Limo the same night and loved it as well. Thank you again

5
★★★★★

My first experience with Desert Wave was booking their white stretched limo for my bachelorette party. It would be an understatement to say the limousine was beautiful. My girls and I had a great time. The driver was very patient in dealing with us ladies (we may have had a bit too much to drink). Oh yes, my now husband had used the Black Stretched Limo the same night and loved it as well. Thank you again

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0 out of 2 people found this review helpful.

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My husband and myself used Desert Wave for the biggest AND best day of our life's, our wedding! Both limos we used were beautiful. One stretched black Hummer limousine, and gorgeous white stretched Hummer. The tall gentlemen at the counter made booking easy and the drivers were very friendly. Thanks Desert Wave for helping make our big day so wonderful! Can't wait to use you again!

5
★★★★★

My husband and myself used Desert Wave for the biggest AND best day of our life's, our wedding! Both limos we used were beautiful. One stretched black Hummer limousine, and gorgeous white stretched Hummer. The tall gentlemen at the counter made booking easy and the drivers were very friendly. Thanks Desert Wave for helping make our big day so wonderful! Can't wait to use you again!

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1 out of 2 people found this review helpful.

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Nice Hummer Limo is an understatement. This limo is rockin . My girls friends and I did a girls night out. We took the Desert Wave Hummer Limo clubin. It was first class all the way. What a way to party. The bonus is they even gave us a hot driver. Thanks to Desert Wave for making our night.

5
★★★★★

Nice Hummer Limo is an understatement. This limo is rockin . My girls friends and I did a girls night out. We took the Desert Wave Hummer Limo clubin. It was first class all the way. What a way to party. The bonus is they even gave us a hot driver. Thanks to Desert Wave for making our night.

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2 out of 4 people found this review helpful.

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I used Desert Wave's limousine service for my wedding. They picked us from the church, drove us around on a scenic route then drop us off at the reception. After the reception, they picked my husband and myself up and took us to our hotel. The limo that they used look new and was very impressive. The driver was very polite and was there for all of our needs. Even when I booked the service, the receptionist was very helpful and took the time to work with us. I highly recommend them.

5
★★★★★

I used Desert Wave's limousine service for my wedding. They picked us from the church, drove us around on a scenic route then drop us off at the reception. After the reception, they picked my husband and myself up and took us to our hotel. The limo that they used look new and was very impressive. The driver was very polite and was there for all of our needs. Even when I booked the service, the receptionist was very helpful and took the time to work with us. I highly recommend them.

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3 out of 5 people found this review helpful.

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I took my friends on a wine tour to Walla Walla and rented their big black super stretch Hummer limo. It was incredible. The limo was unbelievable and the service was excellent. I shopped around before choosing them. They even beat every ones prices. I will use them again and so will my friends. Nice limos, excellent service and bang for your buck prices.

5
★★★★★

I took my friends on a wine tour to Walla Walla and rented their big black super stretch Hummer limo. It was incredible. The limo was unbelievable and the service was excellent. I shopped around before choosing them. They even beat every ones prices. I will use them again and so will my friends. Nice limos, excellent service and bang for your buck prices.

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3 out of 5 people found this review helpful.

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After calling Desert Wave Limousine and booking a limo five days in advance we ended up needing to cancel. We called to cancel two days later and the girl was more than happy to take care of this! There was no confirmation upon booking, and none during cancelation.

The following week, I noticed two charges. One for the $80 holding fee and another for $340. After speaking with Kim (the owner), he informed me they showed up at the house at 10AM as scheduled and the limo was never canceled. There were eight people (myself included) at the house until 10AM. We got into the rental car and left at 10AM. Throughout the entire day, this company never called my cell phone to say they were there and I did not expect them to be - since I canceled.

I tried to split the cost (having him refund 1/2 of the charges for the unused limo) and he continued to call me a liar. He went on to say that while he was not always around, he was sure the two girls were "detail oriented" and he could not believe they would not cancel a request. He ended the call with "Do not call here again" and hung up on me.

If you use him, be sure you do not need a change of plans and do not expect the customer to ever be right. If he does not agree - then you are just a liar.

1
★☆☆☆☆

After calling Desert Wave Limousine and booking a limo five days in advance we ended up needing to cancel. We called to cancel two days later and the girl was more than happy to take care of this! There was no confirmation upon booking, and none during cancelation.

The following week, I noticed two charges. One for the $80 holding fee and another for $340. After speaking with Kim (the owner), he informed me they showed up at the house at 10AM as scheduled and the limo was never canceled. There were eight people (myself included) at the house until 10AM. We got into the rental car and left at 10AM. Throughout the entire day, this company never called my cell phone to say they were there and I did not expect them to be - since I canceled.

I tried to split the cost (having him refund 1/2 of the charges for the unused limo) and he continued to call me a liar. He went on to say that while he was not always around, he was sure the two girls were "detail oriented" and he could not believe they would not cancel a request. He ended the call with "Do not call here again" and hung up on me.

If you use him, be sure you do not need a change of plans and do not expect the customer to ever be right. If he does not agree - then you are just a liar.

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2 out of 6 people found this review helpful.

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I hired a stretch limo to pick up all the moms at their respective hotels and bring them to the church on my wedding day. The chauffer even drove them to a local coffee house and waited while they all climbed out for mochas! The same car/driver took me, my new husband, and my daughter to the reception, took the long way so we could enjoy a few quiet moments. Highly recommended!

5
★★★★★

I hired a stretch limo to pick up all the moms at their respective hotels and bring them to the church on my wedding day. The chauffer even drove them to a local coffee house and waited while they all climbed out for mochas! The same car/driver took me, my new husband, and my daughter to the reception, took the long way so we could enjoy a few quiet moments. Highly recommended!

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4 out of 7 people found this review helpful.

 

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