Griggs Ace Richland

★★★☆☆
  • 1415 George Washington Way

    Richland, WA 99354

    Map & Directions
  • 509-946-0881

About Griggs Ace Richland

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3.0 2
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I'm a contractor, and while I am all for supporting the local guy, the Richland Ace's prices are out of control and their customer service isn't very good at all.

I've consistently noticed that I pay 70-200% more for items at Ace than at Home Depot. Even with gas and time to drive to Home Depot, I'm still saving money by shopping there.

Very rarely do I get greeted upon arriving at Ace (I'm always greeted at the box stores), and the person at the Ace checkout is almost always rude and irritated.

There are hit-or-miss items that I can find for a reasonable price at Ace, but 90% of the time, I find that I'm just wasting time stopping there on the way to the Home Depot. I'm sure the Ace staff on a whole is fairly knowledgeable, but a couple times I've been given advice that I know isn't correct, and that could actually be dangerous.

1
★☆☆☆☆

I'm a contractor, and while I am all for supporting the local guy, the Richland Ace's prices are out of control and their customer service isn't very good at all.

I've consistently noticed that I pay 70-200% more for items at Ace than at Home Depot. Even with gas and time to drive to Home Depot, I'm still saving money by shopping there.

Very rarely do I get greeted upon arriving at Ace (I'm always greeted at the box stores), and the person at the Ace checkout is almost always rude and irritated.

There are hit-or-miss items that I can find for a reasonable price at Ace, but 90% of the time, I find that I'm just wasting time stopping there on the way to the Home Depot. I'm sure the Ace staff on a whole is fairly knowledgeable, but a couple times I've been given advice that I know isn't correct, and that could actually be dangerous.

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I love this friendly home town ace hardware!! I go there for my misc home improvement projects. I like the fact that I can get in and out quick unlike the box stores. and they do a good job with there flyer's. Unlike the big boxes where they simply list the everyday prices as being the specials. I highly recommend this Ace, I am surprised at the quality of knowledge that the staff has!!

5
★★★★★

I love this friendly home town ace hardware!! I go there for my misc home improvement projects. I like the fact that I can get in and out quick unlike the box stores. and they do a good job with there flyer's. Unlike the big boxes where they simply list the everyday prices as being the specials. I highly recommend this Ace, I am surprised at the quality of knowledge that the staff has!!

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