Mattress Firm Town & Country

★★☆☆☆
  • 6228 N Division St

    Spokane, WA 99208

    Map & Directions
  • 509-242-1745

About Mattress Firm Town & Country

Categories
  • Mattress Stores
  • Bedding
  • Furniture Stores
  • Beds
  • Bedroom Furniture
Details
  • Mattress Stores
Hours
M-Sa 10am-8pm, Su 11am-6pm
Emails
  • customerservice@mattressfirm.com
Keywords
  • Mattress Online
  • Best Mattress
  • New Mattress
Products
  • Mattresses
  • Beds
  • Box Springs
  • Mattress Toppers
  • Bed Frames
  • Headboards
  • Footboards
  • Daybeds
  • Trundle Beds
  • Futons
  • Futon Mattresses
  • Crib Mattresses
  • Latex Mattresses
  • Innerspring Mattresses
  • Foam Mattresses
  • Adjustable Beds
  • Platform Beds
  • Gel Mattresses
  • Pillows
  • Sheets
  • Comforters
  • Duvets
  • Mattress Protectors
  • Futon Covers
  • Mattress Covers
  • Nightstands
  • Bedroom Furniture
  • Rugs
  • Chairs
  • Recliners
  • Lamps
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Brands
  • Serta
  • Simmons
  • King Koil
  • Hotel Maison
  • Serta iSeries
  • Carolina Mattress Guild
  • My Side
  • Castle Collection
  • Kingsdown
  • Laura Ashley
  • Simmons Comforpedic
  • Simmons Beautyrest
  • Serta Perfect Sleeper
  • Serta Coolsense
  • Serta iComfort
  • Sleeping Beauty
  • Simmons ComforPedic Phenom

Home & Garden

Home & Garden
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Mattress Land

6124 N Division St Spokane, MO

2.4 5
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Piece of junk! First they gave wrong box spring size. With in two weeks the mattress was sagging (worst than old mattress) Tried to return it. They would not except it due to the fact we would not except we did not want them to charge us a fee to return it and deliver the new one. I was told when I purchased it there would be a 30 day trial period. I have showed up with the mattress in hand to try to deliver it back to them. They said there was a stain. The
mattress has always been covered by plastic mattress cover. Horrible lie they put out for you to buy. Ware house is empty of the box spring that go w it. 2 years later, (paid off now) still have wrong box springs, and I am back to my old mattress. Top of it all I never got the sheep. Don't be taken advantage of, go somewhere else.

1
★☆☆☆☆

Piece of junk! First they gave wrong box spring size. With in two weeks the mattress was sagging (worst than old mattress) Tried to return it. They would not except it due to the fact we would not except we did not want them to charge us a fee to return it and deliver the new one. I was told when I purchased it there would be a 30 day trial period. I have showed up with the mattress in hand to try to deliver it back to them. They said there was a stain. The
mattress has always been covered by plastic mattress cover. Horrible lie they put out for you to buy. Ware house is empty of the box spring that go w it. 2 years later, (paid off now) still have wrong box springs, and I am back to my old mattress. Top of it all I never got the sheep. Don't be taken advantage of, go somewhere else.

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We have been doing business with them for years now and have never been disappointed. Our orders come in on time, staff is friendly and helpful. We will continue to do business with them again and again.

5
★★★★★

We have been doing business with them for years now and have never been disappointed. Our orders come in on time, staff is friendly and helpful. We will continue to do business with them again and again.

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We began our dealings with Mattress Outlet in Spokane in Sept 2007 placing 3 large orders and we have still not yet gotten everything. Not one of the orders was correct and not once did we get the full order we placed. From gettting only one couch and not the love seat, to getting one recliner and not the other not to mention the order that was placed for my dining room table that was orderer with 6 barstools. And then not 4 weeks later the dinig room table finish starts chipping. The customer service is horrible. Even after working with the district manager, Kent, didnt help. And then to top it off, when i asked to speak to the owner, i was told "that is not gonna happen" from their administation office! By all means DO NOT purchase at this store/outlet unless you want months of run arounds, no furniture, no customer service and crappy furniture! My recommendation...go somewhere else where they appreicate your business and know how to take care of customers.

1
★☆☆☆☆

We began our dealings with Mattress Outlet in Spokane in Sept 2007 placing 3 large orders and we have still not yet gotten everything. Not one of the orders was correct and not once did we get the full order we placed. From gettting only one couch and not the love seat, to getting one recliner and not the other not to mention the order that was placed for my dining room table that was orderer with 6 barstools. And then not 4 weeks later the dinig room table finish starts chipping. The customer service is horrible. Even after working with the district manager, Kent, didnt help. And then to top it off, when i asked to speak to the owner, i was told "that is not gonna happen" from their administation office! By all means DO NOT purchase at this store/outlet unless you want months of run arounds, no furniture, no customer service and crappy furniture! My recommendation...go somewhere else where they appreicate your business and know how to take care of customers.

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We recently purchased two twin sets for our daughters, and were disappointed in the level of customer service to say the least. They had no stock, which was no problem, but when I returned to pick them up the next day as directed, after paying in full, they still did not have them. They offered no apology, but suggested I wait in the store for 1-1/2 hours until they arrived. I told them that I lived about 30 minutes north, and couldn't wait around, to which they responded, "oh, that's too bad." Are you kidding me? I came back the next day to pick up my sets, to find them stacked OUTSIDE against the wall (not exactly a nice neighborhood, either). There was only one sales person working at 5 pm during the week, so there were 5 others waiting in line. He basically had me load them myself, and didn't even say thanks. Needless to say, I won't be patronizing this store again. I didn't even go into how they wouldn't give my 2 year old daughter one of the Serta sheep, eventhough we spent far above the $299 they "require" for the free stuffed animal.

PROS: None
CONS: non-existent customer service, rude sales people

1
★☆☆☆☆

We recently purchased two twin sets for our daughters, and were disappointed in the level of customer service to say the least. They had no stock, which was no problem, but when I returned to pick them up the next day as directed, after paying in full, they still did not have them. They offered no apology, but suggested I wait in the store for 1-1/2 hours until they arrived. I told them that I lived about 30 minutes north, and couldn't wait around, to which they responded, "oh, that's too bad." Are you kidding me? I came back the next day to pick up my sets, to find them stacked OUTSIDE against the wall (not exactly a nice neighborhood, either). There was only one sales person working at 5 pm during the week, so there were 5 others waiting in line. He basically had me load them myself, and didn't even say thanks. Needless to say, I won't be patronizing this store again. I didn't even go into how they wouldn't give my 2 year old daughter one of the Serta sheep, eventhough we spent far above the $299 they "require" for the free stuffed animal.

PROS: None
CONS: non-existent customer service, rude sales people

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We recently bought a new mattress here for our Californai king bed. We liked the fact that they had several different model set up on the showroom so you could try them out and see which was best. great prices and service.

4
★★★★☆

We recently bought a new mattress here for our Californai king bed. We liked the fact that they had several different model set up on the showroom so you could try them out and see which was best. great prices and service.

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Message from Mattress Firm Town & Country

Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our ​120 night sleep happy guarantee!

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