Vandenberg Bill Pediatric Associates

★★★☆☆

About Vandenberg Bill Pediatric Associates

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STAY AWAY!! We took our two boys here for 8yrs and have now made the change due to neglect and an apathetic "lets wait and see" attitude that was totally unacceptable! They never took my concerns seriously, I had to go else where for a Dr to say, Yes! Go check your son out for Autism, he has many symptoms, Thanks PA for years of wasted time that could of been used to treat my son, rather tell me I was imagining things! With in two weeks at a new pediatrician I was listened too about these concerns and given referrals for neuro-assessment. Way to go dodging responsibility PA. If you want the best for your child, like all parents do and you want to be able to trust your Dr....DONT GO HERE!!!

1
★☆☆☆☆

STAY AWAY!! We took our two boys here for 8yrs and have now made the change due to neglect and an apathetic "lets wait and see" attitude that was totally unacceptable! They never took my concerns seriously, I had to go else where for a Dr to say, Yes! Go check your son out for Autism, he has many symptoms, Thanks PA for years of wasted time that could of been used to treat my son, rather tell me I was imagining things! With in two weeks at a new pediatrician I was listened too about these concerns and given referrals for neuro-assessment. Way to go dodging responsibility PA. If you want the best for your child, like all parents do and you want to be able to trust your Dr....DONT GO HERE!!!

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well the docs are great no doubt. for that i recommend, but who ever is managing the procedures for H1N1 vaccinations is NOT doing a good job. in a nutshell they have the vaccine but only give it to the children if they are there for a doctor visit not regarding the shot. What does that mean to me? it means they only will give a shot to kids /parents that are going to pay for a visit since the policy is a vacination appt only doesn't make the group money. very sad to see the group going that direction ..again good docs but very poor decision making as far as whoever is making the decisions on who can get H1N1..tisk tisk

2
★★☆☆☆

well the docs are great no doubt. for that i recommend, but who ever is managing the procedures for H1N1 vaccinations is NOT doing a good job. in a nutshell they have the vaccine but only give it to the children if they are there for a doctor visit not regarding the shot. What does that mean to me? it means they only will give a shot to kids /parents that are going to pay for a visit since the policy is a vacination appt only doesn't make the group money. very sad to see the group going that direction ..again good docs but very poor decision making as far as whoever is making the decisions on who can get H1N1..tisk tisk

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The care at Pediatric Associates is fine, but watch out for the billing office! We have been billed for the last three visits for copays that we already paid. Once or twice I could understand an oversight, but three times in a row indicates that there is a problem.

3
★★★☆☆

The care at Pediatric Associates is fine, but watch out for the billing office! We have been billed for the last three visits for copays that we already paid. Once or twice I could understand an oversight, but three times in a row indicates that there is a problem.

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1 out of 1 people found this review helpful.

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I have been taking my son to this clinic for less than a year. The first Dr. we saw was ok (Dr. Schmitz), but there were questions she could not answer and I had to go to my own Dr. for advice. Also one of the medical assistants was not very friendly and did not have a nice way of treating my son when giving him the vaccines or measuring him. I complained to the Office Manager who was very receptive and in subsequent visits the medical assistant was much better, which was very much appreciated.
However, my last experience there was not very good. I went to a different Dr. (Dr. Griffith), who supposedly is the best Dr. there. We had to wait for her about 10 mins. Then she came and examined my son and was answering my questions in a very good way. Unfortunately, she was interrupted by a phone call that she said she really needed to take. Then she came back and did answer another question, but then started saying goodbye and I had not finished my questions (I didn't have that many, but she had to take her phone call). When I told her I still had more questions, she said: "ok, but quickly because there are other people waiting". To me this was extremely unprofessional and unacceptable. I did complain to the Office Manager once again and she was very understanding and apologetic. However, I don't think I will go back there for obvious reasons. Their time management is not my problem, my son and I are their customers and we deserve better treatment.

2
★★☆☆☆

I have been taking my son to this clinic for less than a year. The first Dr. we saw was ok (Dr. Schmitz), but there were questions she could not answer and I had to go to my own Dr. for advice. Also one of the medical assistants was not very friendly and did not have a nice way of treating my son when giving him the vaccines or measuring him. I complained to the Office Manager who was very receptive and in subsequent visits the medical assistant was much better, which was very much appreciated.
However, my last experience there was not very good. I went to a different Dr. (Dr. Griffith), who supposedly is the best Dr. there. We had to wait for her about 10 mins. Then she came and examined my son and was answering my questions in a very good way. Unfortunately, she was interrupted by a phone call that she said she really needed to take. Then she came back and did answer another question, but then started saying goodbye and I had not finished my questions (I didn't have that many, but she had to take her phone call). When I told her I still had more questions, she said: "ok, but quickly because there are other people waiting". To me this was extremely unprofessional and unacceptable. I did complain to the Office Manager once again and she was very understanding and apologetic. However, I don't think I will go back there for obvious reasons. Their time management is not my problem, my son and I are their customers and we deserve better treatment.

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We tried out many pediatricians before we met with Dr Williams at Pediatric Associates, in Factoria and she had us right from the first time we met her.
She is gentle, kind and knows what she is doing and our kids love her. She gives the best referrals. She has a way of making everyone comfortable and always answers all our questions (no matter how insecure!)
We know we can trust her when it comes to our baby girl and son.

5
★★★★★

We tried out many pediatricians before we met with Dr Williams at Pediatric Associates, in Factoria and she had us right from the first time we met her.
She is gentle, kind and knows what she is doing and our kids love her. She gives the best referrals. She has a way of making everyone comfortable and always answers all our questions (no matter how insecure!)
We know we can trust her when it comes to our baby girl and son.

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I love this doctor's group of pediatricians. We've been to the Bellevue office and the Factoria office. They are kid friendly, have extended evening and weekend hours, and a nurses line. I never have a hard time getting in touch with them or getting a last minute appt for one of my kids. They are professional and clean. They have several offices in the east side area to choose from.

5
★★★★★

I love this doctor's group of pediatricians. We've been to the Bellevue office and the Factoria office. They are kid friendly, have extended evening and weekend hours, and a nurses line. I never have a hard time getting in touch with them or getting a last minute appt for one of my kids. They are professional and clean. They have several offices in the east side area to choose from.

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We have taken our children here and have seen many of the doctor's. With few exceptions, they are all very thorough, professional and friendly and great with kids. You can always get a last minute appt (may not be with your dr. but with someone) and the nurses always call back promptly with questions when you call the nurses line for advise. They also have hours on the weekends, which has been handy for us many times!

5
★★★★★

We have taken our children here and have seen many of the doctor's. With few exceptions, they are all very thorough, professional and friendly and great with kids. You can always get a last minute appt (may not be with your dr. but with someone) and the nurses always call back promptly with questions when you call the nurses line for advise. They also have hours on the weekends, which has been handy for us many times!

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We take our sons to the Kirkland office and have been very pleased with their services. Their doctor is Pi-Lin Chang and she is awesome with them. She always makes them comfortable and takes the time to explain everything that she's doing for them. The boys don't even seem to mind going to the doctor which surprises us, because who REALLY likes going? They always let us sit in on the examinations, and answer all our questions and concerns.

PROS: very caring
CONS: their phone system

4
★★★★☆

We take our sons to the Kirkland office and have been very pleased with their services. Their doctor is Pi-Lin Chang and she is awesome with them. She always makes them comfortable and takes the time to explain everything that she's doing for them. The boys don't even seem to mind going to the doctor which surprises us, because who REALLY likes going? They always let us sit in on the examinations, and answer all our questions and concerns.

PROS: very caring
CONS: their phone system

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