Longs Floors

★★★★★
Carpet, flooring and tile - Serving the Greater Eastside.
  • 22141 SE 56th St

    Issaquah, WA 98027

    Map & Directions
  • 425-391-8070

About Longs Floors

Categories
Details
Hours
Monday - Saturday 9AM - 6:30PM Sunday 10AM - 4PM Located Next to Brown Bear Car Wash in Issaquah

Home & Garden

Home & Garden
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5.0 7
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This place is great. I'm annoyed that the only rating that shows up in some places is a year old review by milinz since that almost prevented me from seriously looking here (note - I'm posting this on multiple review sites since I really

3
★★★★★

This place is great. I'm annoyed that the only rating that shows up in some places is a year old review by milinz since that almost prevented me from seriously looking here (note - I'm posting this on multiple review sites since I really

.

We are so very happy with Long's Flooring , which we just happened to find by luck ! The salesman , Ted came to our house within 2 hrs. of talking with him for the first time . He measured and gave us a reasonable quote that we were

3
★★★★★

We are so very happy with Long's Flooring , which we just happened to find by luck ! The salesman , Ted came to our house within 2 hrs. of talking with him for the first time . He measured and gave us a reasonable quote that we were

.

After 32 years of service, our hall and bedroom carpeting needed to be replaced. A friend recommended Long's so we visited them first. Jayson was just closing up, but cheerfully reopened for us to discuss carpets and look at some

3
★★★★★

After 32 years of service, our hall and bedroom carpeting needed to be replaced. A friend recommended Long's so we visited them first. Jayson was just closing up, but cheerfully reopened for us to discuss carpets and look at some

.

HIGHLY RECOMMEND. \r
After shopping at numerous carpet stores, and big box stores, I chose Long's primarily for two reasons: 1. CUSTOMER SERVICE. Long's was willing to be flexible with the tear out and installation dates, with time

3
★★★★★

HIGHLY RECOMMEND. \r
After shopping at numerous carpet stores, and big box stores, I chose Long's primarily for two reasons: 1. CUSTOMER SERVICE. Long's was willing to be flexible with the tear out and installation dates, with time

.

Very helpful and nice! Thanks again!

3
★★★★★

Very helpful and nice! Thanks again!

.

I can't speak to their install service or long term service etc... My experience with Longs Flooring never made it past 10 minutes on their showroom floor. \n\nI walked in and the kid at the counter greeted me. I said its time for some new carpet and I wanted to get a schedule for an estimate. \nHe asked how big the place was and I gave him the sq footage but told him there were stairs. He never came out form behind the counter but did ask what kind of carpet I was looking for. I said something similar to whats on your food. He hits the calc and throws out a number that was more than double what Home Depot gave me. \nI told him wow, that literally more than double what Depot quoted on a rough estimate. He hands me his card as the older guy behind the counter starts saying how Depot will charge me for matting, moving furniture, etc... I said they included all that in their quote and scheduled a day to come out and take accurate measurements. He tells the kid to go show me whats in back and I said no, never mind. \nThe kid says if you change your mind give me a call. \nI said yeah, Ill call. Then I said no, Im lying Im not calling you for anything and walked out. \nI did go back in to let them know why I was walking away. I told them Ive been in retail for over 16 years (more like 26 years) and that they deserved to know where they went wrong with me. I proceeded to explain that they did no showing of anything before quoting the price. No pad, no explanation of services nothing. I said had you tried to educate me and schedule a home measurement like I asked about maybe it'd be different but you didn't. \nThe reply was ""thats for the feedback but we waste a lot of time that way"". \n\nSo... I guess if your shopping they don't want your business.

0
★☆☆☆☆

I can't speak to their install service or long term service etc... My experience with Longs Flooring never made it past 10 minutes on their showroom floor. \n\nI walked in and the kid at the counter greeted me. I said its time for some new carpet and I wanted to get a schedule for an estimate. \nHe asked how big the place was and I gave him the sq footage but told him there were stairs. He never came out form behind the counter but did ask what kind of carpet I was looking for. I said something similar to whats on your food. He hits the calc and throws out a number that was more than double what Home Depot gave me. \nI told him wow, that literally more than double what Depot quoted on a rough estimate. He hands me his card as the older guy behind the counter starts saying how Depot will charge me for matting, moving furniture, etc... I said they included all that in their quote and scheduled a day to come out and take accurate measurements. He tells the kid to go show me whats in back and I said no, never mind. \nThe kid says if you change your mind give me a call. \nI said yeah, Ill call. Then I said no, Im lying Im not calling you for anything and walked out. \nI did go back in to let them know why I was walking away. I told them Ive been in retail for over 16 years (more like 26 years) and that they deserved to know where they went wrong with me. I proceeded to explain that they did no showing of anything before quoting the price. No pad, no explanation of services nothing. I said had you tried to educate me and schedule a home measurement like I asked about maybe it'd be different but you didn't. \nThe reply was ""thats for the feedback but we waste a lot of time that way"". \n\nSo... I guess if your shopping they don't want your business.

.

Love to go here the staff are friendly and knowledgeable in the products they offer. They offer inexpensive to expensive items. We have bought tile and vinyl flooring from this store. When a mistake was made they were quick to correct it and took care of the cost. Not all places are willing to do this. We will continue to do business with them and support them as a small business owner. Highly recommend.

4
★★★★☆

Love to go here the staff are friendly and knowledgeable in the products they offer. They offer inexpensive to expensive items. We have bought tile and vinyl flooring from this store. When a mistake was made they were quick to correct it and took care of the cost. Not all places are willing to do this. We will continue to do business with them and support them as a small business owner. Highly recommend.

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