Brookside Veterinary Hospital

★★★★☆
  • 13701 118th Ave NW

    Gig Harbor, WA 98329

    Map & Directions
  • 253-857-7302

About Brookside Veterinary Hospital

Hours
Evening ; 8:00 PM ; Tuesday Open Until 2:00 PM ; Saturday Open Until 2:00 PM

Pets & Animals

Pets & Animals
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I have been taking my pets here for several years. The staff is always great. When we had to put our 22 year old cat to sleep everyone was very kind and understanding. We appreciated the care they took and know he went peacefully.

4
★★★★☆

I have been taking my pets here for several years. The staff is always great. When we had to put our 22 year old cat to sleep everyone was very kind and understanding. We appreciated the care they took and know he went peacefully.

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brookvet11 - 04/13/10 (see below)
It is very sad that during this stressful situation, the owner misinterpreted the facts. Unfortunately in this day and age hospitals have to set procedures and be consistent. There have been times in the past when chances were taken to allow someone to "make payments" and 99 times out of a 100 people didn't stick to their word, especially if the animal was deceased. We offer care credit which is 90 days same as cash as well as we take most major credit cards. Owning pets are a responsibility, not a right and the responsibility of taking care of that animal falls on the owner, not the veterinarian. If the cat was suffering, it should have been seen sooner. We offer IV cathater placement (thus the extra $30) when the owner wants to be present, so they can snuggle and hold their animal close while still allowing us to acess the vein easily. On debilitated animals it can be very difficult to even hit a vein, so when we know how emotional this is for the owners we want to make the passing as gentle and caring as possible thus the IV cathetar. Many times a tranqulizer will be given prior to ease in the passing whether the owner is present or not. When the owner doesn't want to be present, we still treat the patient with love and care and respect, for we all have had our own personal animals need help with their passing. We don't place a cathertar then because we have trained staff that can help isolate the vein and place the animal in an appropriate position to dispense the medicine into the vein. Our hospital has recieved many "thank you's" and letters of appreciation over the years especially when dealing with end of life issues and the difficult decision to euthanize. The letter above in no way reflects the good reputation our hospital has and really just comes down to the issue of money and not the care they recieve.

5
★★★★★

brookvet11 - 04/13/10 (see below)
It is very sad that during this stressful situation, the owner misinterpreted the facts. Unfortunately in this day and age hospitals have to set procedures and be consistent. There have been times in the past when chances were taken to allow someone to "make payments" and 99 times out of a 100 people didn't stick to their word, especially if the animal was deceased. We offer care credit which is 90 days same as cash as well as we take most major credit cards. Owning pets are a responsibility, not a right and the responsibility of taking care of that animal falls on the owner, not the veterinarian. If the cat was suffering, it should have been seen sooner. We offer IV cathater placement (thus the extra $30) when the owner wants to be present, so they can snuggle and hold their animal close while still allowing us to acess the vein easily. On debilitated animals it can be very difficult to even hit a vein, so when we know how emotional this is for the owners we want to make the passing as gentle and caring as possible thus the IV cathetar. Many times a tranqulizer will be given prior to ease in the passing whether the owner is present or not. When the owner doesn't want to be present, we still treat the patient with love and care and respect, for we all have had our own personal animals need help with their passing. We don't place a cathertar then because we have trained staff that can help isolate the vein and place the animal in an appropriate position to dispense the medicine into the vein. Our hospital has recieved many "thank you's" and letters of appreciation over the years especially when dealing with end of life issues and the difficult decision to euthanize. The letter above in no way reflects the good reputation our hospital has and really just comes down to the issue of money and not the care they recieve.

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I have 6 pet and been going to this clinic since I moved here. My cat got sick (organ failure) and was in so much pain he was sleeping in his litter box so he didn't have to move. I called to ask "How much to euthinize him." I then asked if I "Could pay half now and half next week". I was told payments are due at time of service. I said "But he is suffering", "Sorry but all payments are due at time of service". So I guess the all mighty dollar is worth more then the pain and suffering of an animal. Oh, and if you want to be with your pet while he is being euthanized it's an extra $30, if you let them take him in back it's free, what are they doing in back that they need to hide?

2
★★☆☆☆

I have 6 pet and been going to this clinic since I moved here. My cat got sick (organ failure) and was in so much pain he was sleeping in his litter box so he didn't have to move. I called to ask "How much to euthinize him." I then asked if I "Could pay half now and half next week". I was told payments are due at time of service. I said "But he is suffering", "Sorry but all payments are due at time of service". So I guess the all mighty dollar is worth more then the pain and suffering of an animal. Oh, and if you want to be with your pet while he is being euthanized it's an extra $30, if you let them take him in back it's free, what are they doing in back that they need to hide?

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