Thai Ginger-Factoria

★★☆☆☆
  • 3717 Factoria Blvd SE

    Bellevue, WA 98006

    Map & Directions
  • 425-641-4008

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I try to support businesses with similar ethics as mine.\nAfter having read this article and many others about Thai Ginger's owner having committed immigration fraud--paying people to marry her relatives so they could stay in the U.S., I can no longer support such a business. Even if they do cook good food (sometimes), this restaurant is terribly managed and owned. And her employees show the lack of management in their atrocious customer service. Not a place to go. \n\nCitysearch isn't letting me post the article so you'll have to look it up using the key words ""Thai Ginger fraud"" and I read most of the articles but mainly the KOMONews one.

0
★☆☆☆☆

I try to support businesses with similar ethics as mine.\nAfter having read this article and many others about Thai Ginger's owner having committed immigration fraud--paying people to marry her relatives so they could stay in the U.S., I can no longer support such a business. Even if they do cook good food (sometimes), this restaurant is terribly managed and owned. And her employees show the lack of management in their atrocious customer service. Not a place to go. \n\nCitysearch isn't letting me post the article so you'll have to look it up using the key words ""Thai Ginger fraud"" and I read most of the articles but mainly the KOMONews one.

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I am seeing a few negative comments. I am sorry to hear that some people have not experienced this restraurant like I have for over 3 years. I am huge Thai fan, but most I feel are not great. However, in my book this place is one the best you are going to find. The only place better is Thai Toms on the U Ave (get the swimming rama. Once you get it at Thai Toms, you will never get it anywhere else. From the outside this place doesnt look great. But keep in mind this is the first place where they got started, so it is their oldest restaurant. For maybe a better experience try their Redmond Towncenter location. But for me I feel once you get inside, it is a very warm and cozy atmosphere with rich woods, etc. The food is always consistantely amazing. I have never been rushed out of there to leave, as some of the other reviews have eluded. Some of our favorites are the pang curry, fried rice, pad se uwe, fresh rolls, etc (all chicken).

2
★★★★★

I am seeing a few negative comments. I am sorry to hear that some people have not experienced this restraurant like I have for over 3 years. I am huge Thai fan, but most I feel are not great. However, in my book this place is one the best you are going to find. The only place better is Thai Toms on the U Ave (get the swimming rama. Once you get it at Thai Toms, you will never get it anywhere else. From the outside this place doesnt look great. But keep in mind this is the first place where they got started, so it is their oldest restaurant. For maybe a better experience try their Redmond Towncenter location. But for me I feel once you get inside, it is a very warm and cozy atmosphere with rich woods, etc. The food is always consistantely amazing. I have never been rushed out of there to leave, as some of the other reviews have eluded. Some of our favorites are the pang curry, fried rice, pad se uwe, fresh rolls, etc (all chicken).

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My husband and I eat here all the time. We almost always order the Phad Thai and Swimming Rama (both with chicken). The Factoria location is very small and it can be hard to get a table in the evenings. \n\nI'm disheartened to see all the low reviews, which is unfortunate. I can't speak for others . . .but I can say that my husband and I eat here (both eat in and take out) about once every other week, and are quite happy to continue eating there. We find it to be on par with several other Thai restaurants on the eastside.

2
★★★★☆

My husband and I eat here all the time. We almost always order the Phad Thai and Swimming Rama (both with chicken). The Factoria location is very small and it can be hard to get a table in the evenings. \n\nI'm disheartened to see all the low reviews, which is unfortunate. I can't speak for others . . .but I can say that my husband and I eat here (both eat in and take out) about once every other week, and are quite happy to continue eating there. We find it to be on par with several other Thai restaurants on the eastside.

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I have heard positive about Thai Ginger but this one is not good at all....I do not that was us or for all.. when we went there , they were about to close. They said that they can serve us but we need to order fast and everything together. Thats fine.. we ordered fast but after eating the food i felt that they mixed same thing in all dishes .. Sauce was only different. (tip :- never go in restaurant while they are about to close because they are in hurry and dont want to cook good food) . i never tasted such taste for Thai food. total lost of money and service was also ok .. might be we were late so they wanted to leave us quickly. \n\nAny way over all not nice experience.

0
★☆☆☆☆

I have heard positive about Thai Ginger but this one is not good at all....I do not that was us or for all.. when we went there , they were about to close. They said that they can serve us but we need to order fast and everything together. Thats fine.. we ordered fast but after eating the food i felt that they mixed same thing in all dishes .. Sauce was only different. (tip :- never go in restaurant while they are about to close because they are in hurry and dont want to cook good food) . i never tasted such taste for Thai food. total lost of money and service was also ok .. might be we were late so they wanted to leave us quickly. \n\nAny way over all not nice experience.

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Just went to have lunch there. I had eaten a little bit of my lunch, the guy came around and asked if I wanted a to-go box. I said I did, he picked up my plate, dumped the rest of my lunch in and said thanks for coming. Then another guy came and asked if we could leave because they are busy today. I've been there a bunch of times, the food is not great and neither is the experience. But after a while you forget and want to have something different for lunch, so you venture over to Thai Ginger. I think this tops it for me. \r\n\r\nIf you want Thai, go across the street into Loehmans Plaza and eat at Tasty Thai. Food is much better and certainly the service.

0
★☆☆☆☆

Just went to have lunch there. I had eaten a little bit of my lunch, the guy came around and asked if I wanted a to-go box. I said I did, he picked up my plate, dumped the rest of my lunch in and said thanks for coming. Then another guy came and asked if we could leave because they are busy today. I've been there a bunch of times, the food is not great and neither is the experience. But after a while you forget and want to have something different for lunch, so you venture over to Thai Ginger. I think this tops it for me. \r\n\r\nIf you want Thai, go across the street into Loehmans Plaza and eat at Tasty Thai. Food is much better and certainly the service.

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We heard this place had some good Thai food so we went on Friday night. The first thing we noticed is that two tables got up and left. They got into arguments with the staff about food quality. This was obviously a red flag but we had waited 25 minutes to be seated and had already ordered. What a mistake. We waited nearly an hour for our appys to show up. The Tod Mun was rubbery and cold. We brought this to the waitresses attention and she just shrugged. I saw the manager and when apprised she said, ""what you know about thai food? you not thai people! you dirty arab!"" Well, I am Armenian, not Arab, but that is beside the point. I have never had such an encounter in all me life. We got up to leave and the manager demanded payment for the entire meal. She threatened to call the police and i told her please do! She actually followed us into the parking lot! I am still shaking my head.

0
★☆☆☆☆

We heard this place had some good Thai food so we went on Friday night. The first thing we noticed is that two tables got up and left. They got into arguments with the staff about food quality. This was obviously a red flag but we had waited 25 minutes to be seated and had already ordered. What a mistake. We waited nearly an hour for our appys to show up. The Tod Mun was rubbery and cold. We brought this to the waitresses attention and she just shrugged. I saw the manager and when apprised she said, ""what you know about thai food? you not thai people! you dirty arab!"" Well, I am Armenian, not Arab, but that is beside the point. I have never had such an encounter in all me life. We got up to leave and the manager demanded payment for the entire meal. She threatened to call the police and i told her please do! She actually followed us into the parking lot! I am still shaking my head.

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This has got to be the worst restaurant in Seattle. The food was less than mediocre (way too sweet, undercooked, cold) and the staff were incredibly rude. The waitress couldn't be bothered to give us any of her time and when we dared to voice concern over the food quality it brought the manager over. Rather than attend to our concerns the manager began yelling at us. We were astounded. I would avoid this place at all costs. I read that the owner of this pl;ace was sent to federal prison for forcing her American staff to marry her Thai relatives in some sort of Green Card scam. What a joke Thai Ginger is.

0
★☆☆☆☆

This has got to be the worst restaurant in Seattle. The food was less than mediocre (way too sweet, undercooked, cold) and the staff were incredibly rude. The waitress couldn't be bothered to give us any of her time and when we dared to voice concern over the food quality it brought the manager over. Rather than attend to our concerns the manager began yelling at us. We were astounded. I would avoid this place at all costs. I read that the owner of this pl;ace was sent to federal prison for forcing her American staff to marry her Thai relatives in some sort of Green Card scam. What a joke Thai Ginger is.

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We went here for a celebration and what a mistake it was. The food was far from authentic. The Pad Thai was made with catsup as in Heinz 57!! Everything was sickly sweet. Also, the food got cold pretty quickly so we think it was microwaved from the chiller rather than freshly prepared. When we brought this to the wait staffs attention they ignored it. After informing them we would neither eat their fare nor would we pasy for it the manageress came out from the back screeching at us like a bird of prey! She wanted to be paid. Rather than continue this ill treatment I agreed to pay but the bill was not itemized. Since it seemed way too high I asked for an itemized version but this triggered another outburst from the manager! It was too much! We ran out the door but this crazy woman was in hot pursuit. Thank fully we had parked across the street since their lot was too small. We found out later that this is the place where the owner is sitting in a federal prison for having US Citizen employees marry her Thai family members so they can get green cards. It figures. This place is corrupt all the way around. Here's the link to the story: \r\n\r\nkomonews dot com/news/84808032.html\r\n\r\nThe owners name is Varee Bradford. Obviously she is married to a Farang.

0
★☆☆☆☆

We went here for a celebration and what a mistake it was. The food was far from authentic. The Pad Thai was made with catsup as in Heinz 57!! Everything was sickly sweet. Also, the food got cold pretty quickly so we think it was microwaved from the chiller rather than freshly prepared. When we brought this to the wait staffs attention they ignored it. After informing them we would neither eat their fare nor would we pasy for it the manageress came out from the back screeching at us like a bird of prey! She wanted to be paid. Rather than continue this ill treatment I agreed to pay but the bill was not itemized. Since it seemed way too high I asked for an itemized version but this triggered another outburst from the manager! It was too much! We ran out the door but this crazy woman was in hot pursuit. Thank fully we had parked across the street since their lot was too small. We found out later that this is the place where the owner is sitting in a federal prison for having US Citizen employees marry her Thai family members so they can get green cards. It figures. This place is corrupt all the way around. Here's the link to the story: \r\n\r\nkomonews dot com/news/84808032.html\r\n\r\nThe owners name is Varee Bradford. Obviously she is married to a Farang.

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I'm writing this because I saw bad reviews while looking up the phone number. I'm not sure what those people's problem is, writing to let you know this is a good place. I've been eating here since at least 1996 and have never had a bad experience, though there was a time around 1998 where there was some sort of labor issue and all the waitresses left to work at chantanee. The food has been consistantly good and the panang curry has remained unchanged.\r\n\r\nThere is no thai food in seattle that comes close to the real thing, could be proximity to fresh herbs. In my opinion there are 3 good thai places in bellevue/redmond area. Thai ginger, chantanee, noodle land. All are very professional places and seem to make a lot of money. All have their special dishes.\r\n\r\nI think Thai ginger in factoria is the most consistant thai place in the seattle area. I like most of their food. I'd say the best things on the menu are:\r\n- panang beef (kind of curry)\r\n- phad kee mao beef (noodles with tomato and broccoli)\r\n- red curry with chicken\r\n\r\nThai Ginger has the best panang I've had outside of thailand. Their panang is what I call panang.\r\n\r\nWhile the interior is reasonable, Thai ginger is not a fancy restaurant, this is a place to go for good food. Waiters are in a hurry but they try to be helpful. Sit at the bar, watch the pro's behind the counter as they work the assembly line.\r\n\r\nI take my kids here, they love the food, sometimes the waitress sneaks them sprite and I pretend not to notice.\r\n

2
★★★★☆

I'm writing this because I saw bad reviews while looking up the phone number. I'm not sure what those people's problem is, writing to let you know this is a good place. I've been eating here since at least 1996 and have never had a bad experience, though there was a time around 1998 where there was some sort of labor issue and all the waitresses left to work at chantanee. The food has been consistantly good and the panang curry has remained unchanged.\r\n\r\nThere is no thai food in seattle that comes close to the real thing, could be proximity to fresh herbs. In my opinion there are 3 good thai places in bellevue/redmond area. Thai ginger, chantanee, noodle land. All are very professional places and seem to make a lot of money. All have their special dishes.\r\n\r\nI think Thai ginger in factoria is the most consistant thai place in the seattle area. I like most of their food. I'd say the best things on the menu are:\r\n- panang beef (kind of curry)\r\n- phad kee mao beef (noodles with tomato and broccoli)\r\n- red curry with chicken\r\n\r\nThai Ginger has the best panang I've had outside of thailand. Their panang is what I call panang.\r\n\r\nWhile the interior is reasonable, Thai ginger is not a fancy restaurant, this is a place to go for good food. Waiters are in a hurry but they try to be helpful. Sit at the bar, watch the pro's behind the counter as they work the assembly line.\r\n\r\nI take my kids here, they love the food, sometimes the waitress sneaks them sprite and I pretend not to notice.\r\n

Pros: best panang beef

Cons: becoming expensive

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In terms of food this place is pretty good, especially when compared with Tasty Thai across the street. However, the service is terrible so I will never eat at this location again. I called and made reservations for the busy lunch rush as we were entertaining a client from out of town, however when I got there the lady said we don't take reservations in a rude voice and we were forced to wait 20 minutes (despite that I had the call history right there in my cell phone). To top it off the service after we were seated was slow and rude again..

0
★☆☆☆☆

In terms of food this place is pretty good, especially when compared with Tasty Thai across the street. However, the service is terrible so I will never eat at this location again. I called and made reservations for the busy lunch rush as we were entertaining a client from out of town, however when I got there the lady said we don't take reservations in a rude voice and we were forced to wait 20 minutes (despite that I had the call history right there in my cell phone). To top it off the service after we were seated was slow and rude again..

Pros: Good Thai Food

Cons: Rude Service, Crowded at Lunch

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I ordered dinner to go one night for myself. After I got home ate a couple bites and about a half an hour later I puked it all over my the wall & my hallway. There were bean sprouts and peanuts covered in my barf. \r\n\r\nSomeone obviously sneezed in my dinner or I got food poisoning. It was the most disgusting food I have ever ate. It ruined my taste for Thai food for life. I will never eat Thai food at Thai Ginger or anywhere alse for that matter ever again.

0
★☆☆☆☆

I ordered dinner to go one night for myself. After I got home ate a couple bites and about a half an hour later I puked it all over my the wall & my hallway. There were bean sprouts and peanuts covered in my barf. \r\n\r\nSomeone obviously sneezed in my dinner or I got food poisoning. It was the most disgusting food I have ever ate. It ruined my taste for Thai food for life. I will never eat Thai food at Thai Ginger or anywhere alse for that matter ever again.

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Thai Ginger is a great family place. The food and service is great. Cant wait to go back for some cashew chicken. Their is hardly any parking at this location.

4
★★★★☆

Thai Ginger is a great family place. The food and service is great. Cant wait to go back for some cashew chicken. Their is hardly any parking at this location.

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We went here for dinner and the food was really poor. It was extremely hot when delivered to our table but then was cold within five minutes. This is a sure sign that it was not freshly prepared but microwaved. We told the waitress our food was cold and she proceeded to yell at us! We were speechless. We have never been treated so rudely. We will never give this place our business again.

0
★☆☆☆☆

We went here for dinner and the food was really poor. It was extremely hot when delivered to our table but then was cold within five minutes. This is a sure sign that it was not freshly prepared but microwaved. We told the waitress our food was cold and she proceeded to yell at us! We were speechless. We have never been treated so rudely. We will never give this place our business again.

Pros: None noted

Cons: Food Quality, Customer Service

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I must admit after reading many of these reviews I really did not want to eat here, but only because it was convenient to meet one of my friends did I agree. I really don't get some of the other comments. Our waitress was just a delight, the service was quick and I ordered - Phad Bai Kaplau, veggies were fresh, good flavor. Had green tea ice cream for desert. I really don't have more to say, but my friend and I were happy with our dinner and the service.

2
★★★★★

I must admit after reading many of these reviews I really did not want to eat here, but only because it was convenient to meet one of my friends did I agree. I really don't get some of the other comments. Our waitress was just a delight, the service was quick and I ordered - Phad Bai Kaplau, veggies were fresh, good flavor. Had green tea ice cream for desert. I really don't have more to say, but my friend and I were happy with our dinner and the service.

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I ordered a dish of pud thai and half way through my dish, i found a leg of animail / b u g in my noodle. I told the fat waitress about it. she rudely took my plate and charged me for it. Bad service. She yelled at me. I do not recommend anyone to eat that. The food is not clean, it gets cold easily and taste nasty!

0
★☆☆☆☆

I ordered a dish of pud thai and half way through my dish, i found a leg of animail / b u g in my noodle. I told the fat waitress about it. she rudely took my plate and charged me for it. Bad service. She yelled at me. I do not recommend anyone to eat that. The food is not clean, it gets cold easily and taste nasty!

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The food here is nothing less than disgusting. It must be premade then microwaved because it cooled off very quickly. Also, these people padded the bill as the total came to more then $30 more than it should have. We couldn't see where the discrepancy was coming from since they didn't itemize the check - just gave us a number! When we asked for itemization the manager came over to the table and berated us! This was completely unacceptable and we will never return.

0
★☆☆☆☆

The food here is nothing less than disgusting. It must be premade then microwaved because it cooled off very quickly. Also, these people padded the bill as the total came to more then $30 more than it should have. We couldn't see where the discrepancy was coming from since they didn't itemize the check - just gave us a number! When we asked for itemization the manager came over to the table and berated us! This was completely unacceptable and we will never return.

Cons: cold food and sour service

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I read the reviews before going and there must have been an angry customer giving this place tons of one stars, because this place was almost packed when I went on a Friday night. If you like spicy food they will make it as spicy as you can handle it. The massuman curry, tom yum soup, and some mixed vegetable with seafood dish were really good. Reasonably priced, and the servers filled up my water many times during the meal. Not the best for big parties, since the place is small, but I'd definitely recommend this place if you like spicy Thai food.

2
★★★★☆

I read the reviews before going and there must have been an angry customer giving this place tons of one stars, because this place was almost packed when I went on a Friday night. If you like spicy food they will make it as spicy as you can handle it. The massuman curry, tom yum soup, and some mixed vegetable with seafood dish were really good. Reasonably priced, and the servers filled up my water many times during the meal. Not the best for big parties, since the place is small, but I'd definitely recommend this place if you like spicy Thai food.

Pros: Parking, no waiting

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The food is nothing special if not bad and the service is almost surreal. Our entrees lacked meat and became cold pretty fast suggesting they were microwaved. We asked for spicy but this was anything but. Whenever we tried to get a server's attenton we were ignored and the few times she came to the table she was down right rude. But the awful part is the bathroom is right in the middle of the restaurant and one of the guests went in there and did his business. It must have been something big because we sure did get wind of it! I mean, it was peeling paint in the dining area! This was the final indignity of an awful experience so we got out of there fast. Problem was the waitress didn't come by so we left some cash on the table and left in a flurry of pinched nostrils and grabbing coats. Next thing we see is the female manager running out into the parking lot after us claiming we were skipping out on the check! Can you believe it! we are still laughing about this whole thing.

0
★☆☆☆☆

The food is nothing special if not bad and the service is almost surreal. Our entrees lacked meat and became cold pretty fast suggesting they were microwaved. We asked for spicy but this was anything but. Whenever we tried to get a server's attenton we were ignored and the few times she came to the table she was down right rude. But the awful part is the bathroom is right in the middle of the restaurant and one of the guests went in there and did his business. It must have been something big because we sure did get wind of it! I mean, it was peeling paint in the dining area! This was the final indignity of an awful experience so we got out of there fast. Problem was the waitress didn't come by so we left some cash on the table and left in a flurry of pinched nostrils and grabbing coats. Next thing we see is the female manager running out into the parking lot after us claiming we were skipping out on the check! Can you believe it! we are still laughing about this whole thing.

Cons: Wretched service and bad food. Bathroom is too close to the eating area

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The food is fast so if you're in a hurry you can count on this place. I have always had good service from their staff. The food is very good. My only complaint (I'm a picky meat eater) is that the chicken sometimes tastes pre-cooked. Other than that it is fantastic.

4
★★★★☆

The food is fast so if you're in a hurry you can count on this place. I have always had good service from their staff. The food is very good. My only complaint (I'm a picky meat eater) is that the chicken sometimes tastes pre-cooked. Other than that it is fantastic.

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This is a great place. Food is good and they are really great and getting it out fast and hot. Sometimes the service isn't the friendliest but the food is worth the snippy. When I am in town I want Thai ginger.
Parking is tight at this location

4
★★★★☆

This is a great place. Food is good and they are really great and getting it out fast and hot. Sometimes the service isn't the friendliest but the food is worth the snippy. When I am in town I want Thai ginger.
Parking is tight at this location

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My 4 friends and I went to the restaurant on Saturday night. The restaurant was busy so we tried to order soon after we got seated. However, we haven't got our food until one hour later. We asked them what happened and they said that they cooked for to-go orders first! That's really lousy!!! Seemed to me they just wanted to maximize their profits even at the cost of giving bad service to dine-in customers (aka. starving them). If it's not for courtesy, I would have left and gone somewhere else. They then served us a free, small platter of appetizer to reward our patience. Service problem aside, I must say that their PadThai beef is really good. \r\nDefinitely won't go there for dine-in again; maybe I will come back for to-go food, just maybe.

1
★★☆☆☆

My 4 friends and I went to the restaurant on Saturday night. The restaurant was busy so we tried to order soon after we got seated. However, we haven't got our food until one hour later. We asked them what happened and they said that they cooked for to-go orders first! That's really lousy!!! Seemed to me they just wanted to maximize their profits even at the cost of giving bad service to dine-in customers (aka. starving them). If it's not for courtesy, I would have left and gone somewhere else. They then served us a free, small platter of appetizer to reward our patience. Service problem aside, I must say that their PadThai beef is really good. \r\nDefinitely won't go there for dine-in again; maybe I will come back for to-go food, just maybe.

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We had dinner here last night. The food was pretty average but that is not the reason I am posting. No. During the meal I happened to get up to use the Gent's. My business was light and quick and I was in and out in less than two minutes. After about 10 minutes the female manager comes over to the table and loudly accuses me of having choked up the bowl in the men's toilet! I was speechless but I realized that every eye in the room was squarely on me - I have never been so humilated, ever! I protested that it wasn't I who commited this outrage but I am still not sure why she was accusing me as the correct course of action would have been to address the problem discreetly by unplugging the toilet. In any event, she seemed to want to accuse me of causing the problem but didn't seem to want me to do anything about it. What this public outburst did, hoiwever, was spoil the appetite of everyone in the dining room. She was loudly talking about the bowl being choked up with fecal matter. This ruined the meal and people began to get up to leave. We did too but this is when she starts screaming for payment for our meal. I told her she ruind the meal and we would not be paying for it! She now wants us to pay for the others who are leaving as I caused this whole scene! I was speechless! Utterly without words! The last I heard was her screeching about calling the police on me. This was a terrible experience. I recommend strongly that you give this place a miss.

0
★☆☆☆☆

We had dinner here last night. The food was pretty average but that is not the reason I am posting. No. During the meal I happened to get up to use the Gent's. My business was light and quick and I was in and out in less than two minutes. After about 10 minutes the female manager comes over to the table and loudly accuses me of having choked up the bowl in the men's toilet! I was speechless but I realized that every eye in the room was squarely on me - I have never been so humilated, ever! I protested that it wasn't I who commited this outrage but I am still not sure why she was accusing me as the correct course of action would have been to address the problem discreetly by unplugging the toilet. In any event, she seemed to want to accuse me of causing the problem but didn't seem to want me to do anything about it. What this public outburst did, hoiwever, was spoil the appetite of everyone in the dining room. She was loudly talking about the bowl being choked up with fecal matter. This ruined the meal and people began to get up to leave. We did too but this is when she starts screaming for payment for our meal. I told her she ruind the meal and we would not be paying for it! She now wants us to pay for the others who are leaving as I caused this whole scene! I was speechless! Utterly without words! The last I heard was her screeching about calling the police on me. This was a terrible experience. I recommend strongly that you give this place a miss.

Cons: Spoiled appetite. Horrible mistreatment by manager

.

Our food was undercooked so I asked that this be fixed. The staff responded by cursing us! This outrage included the manager! Avoid this place at all costs!

0
★☆☆☆☆

Our food was undercooked so I asked that this be fixed. The staff responded by cursing us! This outrage included the manager! Avoid this place at all costs!

Cons: Verbally attacked by staff

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Let's see...bad food but far worse service adds up to the worst place I have ever eaten. We are fond of asian so we thought we would give this place a try. It took forever to get seated and then only after I asked for a third time. We were a bit miffed but after waiting 20 minutes we thought the rest would be easy. Were we wrong! We ordered fish cakes and spring rolls for appetizers and these took 15 minutes to get to our table. They must have been sitting in the kitchen for that entire time because they were both cold and soggy. Yuck. We told our waitress about this and she just walked away without any comment. Our entrees arrived after another 20 minutes and again these were lukewarm. That was enough for us and we started for the door only to have the staff confront us - actually blocking our path. This had to be the most bizarre experience we have ever had in a restaurant. I cannot recommend this place with any conscience.

0
★☆☆☆☆

Let's see...bad food but far worse service adds up to the worst place I have ever eaten. We are fond of asian so we thought we would give this place a try. It took forever to get seated and then only after I asked for a third time. We were a bit miffed but after waiting 20 minutes we thought the rest would be easy. Were we wrong! We ordered fish cakes and spring rolls for appetizers and these took 15 minutes to get to our table. They must have been sitting in the kitchen for that entire time because they were both cold and soggy. Yuck. We told our waitress about this and she just walked away without any comment. Our entrees arrived after another 20 minutes and again these were lukewarm. That was enough for us and we started for the door only to have the staff confront us - actually blocking our path. This had to be the most bizarre experience we have ever had in a restaurant. I cannot recommend this place with any conscience.

Cons: cold food

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i have really bad stomach distress from eating at the thai ginger. i think the seafood was off. what a terrible place!

0
★☆☆☆☆

i have really bad stomach distress from eating at the thai ginger. i think the seafood was off. what a terrible place!

Cons: it made me sick to my stomach

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The food is lousy here but the problem is the bathroom is right in the eating area. Some guy went in to relieve himself. Well he must have snapped off a moldy one cuz it really stank up the place. You couldn't eat it was so bad. I felt kind of sick because it was so strong an odor.

0
★☆☆☆☆

The food is lousy here but the problem is the bathroom is right in the eating area. Some guy went in to relieve himself. Well he must have snapped off a moldy one cuz it really stank up the place. You couldn't eat it was so bad. I felt kind of sick because it was so strong an odor.

Pros: The toilet is close to your table so you can get there fast if needed

Cons: This guy snapped off a burly loaf awhile we were eating and it was so ripe we could almost taste it

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Food is way too costly, not enough meat and portion is too small. The Shanghai cafe only a block which is much better food.

0
★☆☆☆☆

Food is way too costly, not enough meat and portion is too small. The Shanghai cafe only a block which is much better food.

Cons: bad

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The food was not good, the service was lousy, and the ambiance was tinged by the smell of feces. But that's not the worst of it. I had the raging hershey squirts last night after eating at this place. I thought the worst thing was when a burly dude goes into the gents and unleashes the mother of all corn fed wrinkle neck brown trout. The smell of feces saturated the dining room. We were actually laughing because it was so bizarre. We couldn't eat because of the stink but that was ok since the food was served to us cold. The real ordeal came later when all that curry came howling out my backside. I had the raging squirts all night. Do not eat at this place.

0
★☆☆☆☆

The food was not good, the service was lousy, and the ambiance was tinged by the smell of feces. But that's not the worst of it. I had the raging hershey squirts last night after eating at this place. I thought the worst thing was when a burly dude goes into the gents and unleashes the mother of all corn fed wrinkle neck brown trout. The smell of feces saturated the dining room. We were actually laughing because it was so bizarre. We couldn't eat because of the stink but that was ok since the food was served to us cold. The real ordeal came later when all that curry came howling out my backside. I had the raging squirts all night. Do not eat at this place.

Pros: The rich aroma of feces released by a fat dude

Cons: I had incredible dyarrhea from my meal

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4 of us slammed into this place for dinner and it was really bad. The staff was really rude and aggressive - I thought I back on the north slope it was so terrible! If they didn't ignore you they were almost dictating orders to you. Our food was served lukewarm and it got cold pretty fast. It's pretty clear they just heated up some stuff in the microwave and thought we wouldn't notice. We told the waitress our food was cold and she just said we should not talk so much and eat faster! Again, you get treated like this in Alaska but not in Seattle. The last thing is that the crapper is right there in the dining room and some guy goes in and releases a colon cobra that perfumed the restaurant. It was pretty bad, I mean you could really smell this while you're trying to eat. We had enough and left only that we all ended up with the squirts last night. I was on the throne about 8 times last night and it had to be the food at this place. It was so bad I had to write it up.

0
★☆☆☆☆

4 of us slammed into this place for dinner and it was really bad. The staff was really rude and aggressive - I thought I back on the north slope it was so terrible! If they didn't ignore you they were almost dictating orders to you. Our food was served lukewarm and it got cold pretty fast. It's pretty clear they just heated up some stuff in the microwave and thought we wouldn't notice. We told the waitress our food was cold and she just said we should not talk so much and eat faster! Again, you get treated like this in Alaska but not in Seattle. The last thing is that the crapper is right there in the dining room and some guy goes in and releases a colon cobra that perfumed the restaurant. It was pretty bad, I mean you could really smell this while you're trying to eat. We had enough and left only that we all ended up with the squirts last night. I was on the throne about 8 times last night and it had to be the food at this place. It was so bad I had to write it up.

Cons: I had the squirts after eating here.

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I went here for dinner with some friends. We had a couple appetizers, a couple currys and noodles. The food wasn't that good and it was served lukewarm and cold. I didn't feel that good after eating and went to bed early. I ended up with a really sour stomach with food coming back out my north and south portals. I think the food here was tainted since it wasn't hot when they gave it to us. I know I got sick and all but I need to tell you that this place was really bad. The staff was pretty rude and it seemed they were trying to ignore us during our meal. The food quality was no that great even if it was sefved hot. I don't know if they let the dishes sit out to long before bringing it to our table or if they were just nuking stuff because it went from lukewrm to cold pretty fast. Finally you could smell the bathroom because it's right there in the dining room. A customer went in to take a dump and we sure could smell it while we were trying to eat. I got sick that night and it had to be there food. I don't recommend this place at all.

0
★☆☆☆☆

I went here for dinner with some friends. We had a couple appetizers, a couple currys and noodles. The food wasn't that good and it was served lukewarm and cold. I didn't feel that good after eating and went to bed early. I ended up with a really sour stomach with food coming back out my north and south portals. I think the food here was tainted since it wasn't hot when they gave it to us. I know I got sick and all but I need to tell you that this place was really bad. The staff was pretty rude and it seemed they were trying to ignore us during our meal. The food quality was no that great even if it was sefved hot. I don't know if they let the dishes sit out to long before bringing it to our table or if they were just nuking stuff because it went from lukewrm to cold pretty fast. Finally you could smell the bathroom because it's right there in the dining room. A customer went in to take a dump and we sure could smell it while we were trying to eat. I got sick that night and it had to be there food. I don't recommend this place at all.

Pros: Eau de BM if you like that sort of thing

Cons: I got really sick. Someone took a dump and you could smell it at the table

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We had dinner at this place and we found the food to be really not that fresh. In fact, it got cold so fast that we knew it had been microwaved then served to us. We refused to eat anymore and thats when the waitress and manager started yelling at us like we did something wrong. We had never been treated this way by restaurant people ever before so we got up to leave. It was really embarassing and we ares till wondering what the hell was going on, like it was one of those reality tv shows where they mistreated us to see what we would do. Since they were screaming at us we just wanted to get the hell out of there but they continued to follow us out into the parling lot. A guy from the kitchen was there and he kicked our car! We told these jerks we were calling the police and vamoosed as fast as we could. We will never go back to this dump. It was really awful.

0
★☆☆☆☆

We had dinner at this place and we found the food to be really not that fresh. In fact, it got cold so fast that we knew it had been microwaved then served to us. We refused to eat anymore and thats when the waitress and manager started yelling at us like we did something wrong. We had never been treated this way by restaurant people ever before so we got up to leave. It was really embarassing and we ares till wondering what the hell was going on, like it was one of those reality tv shows where they mistreated us to see what we would do. Since they were screaming at us we just wanted to get the hell out of there but they continued to follow us out into the parling lot. A guy from the kitchen was there and he kicked our car! We told these jerks we were calling the police and vamoosed as fast as we could. We will never go back to this dump. It was really awful.

Cons: bad food and staff attacked us

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Went to this place for some Thai food. Food was pretty awful but the service was even worse. The waitress ignored us and when I went up to get her she began yelling at me. But that's not why I'm writing this because there was crapp all over the men's room. Someone missed the bowl and you could smell this mess out in the dining room. I went to the waitress to get her to get this fixed but she just started screaming at me. We thought this was something but she got her other employees to surround us so we could pay the bill. Theres no way Im gonna pay when the place smells like crapp but they want money and they want it now! We push through their barricade and head to the car. What happens? Well, they are climbing on the car screaming at us! This was really something. In a weay it was worth seeing but at the time it was kinda scary.

0
★☆☆☆☆

Went to this place for some Thai food. Food was pretty awful but the service was even worse. The waitress ignored us and when I went up to get her she began yelling at me. But that's not why I'm writing this because there was crapp all over the men's room. Someone missed the bowl and you could smell this mess out in the dining room. I went to the waitress to get her to get this fixed but she just started screaming at me. We thought this was something but she got her other employees to surround us so we could pay the bill. Theres no way Im gonna pay when the place smells like crapp but they want money and they want it now! We push through their barricade and head to the car. What happens? Well, they are climbing on the car screaming at us! This was really something. In a weay it was worth seeing but at the time it was kinda scary.

Cons: waitress attacked my car and the store smelled like crapp

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There is too much to say...so much was so wrong at this restaurant. The staff was rude beyond words; we have never been so mistreated by service persons...ever! Everything seemed to be a problem for them - requests for water, a fresh serviette, etc... They seemed to be avoiding us at every turn. When we brought improperly prepared food to their attention that just triggered a blistering comment that we were ""pushy and arrogant."" We were speechless...we thought it was some sort of bad practical joke. As for the food, it was nothing special and certainly not worth the terrible attitudes displayed by the waitresses. Let me just say we have had much better Thai food that was served with a smile. We had a problem with the temperature of the food that was brought to our table. It was very hot at first but then cooled off to be luke warm within a few minutes. Not sure what was going on here, especially since we asked but were told that ""we had arrogant attitudes for asking such an insulting question"", but I think they were microwaving pre-made curry and passing it off as freshly made. Naturally we did not eat this rot...stomach distress is not a big part of our idea of a great night out. I found the experience at Thai Ginger to be one of the most terrible meals I have ever had. This includes a few trips to France, where I thought rude waiters was an art form, and weeks spent in places like India, Sri Lanka, Sub-Saharan Africa, China and southeast Asia. In the 3rd World I was subjected to strange bgs - at Thai Ginger I was buggered by strange subjects!

0
★☆☆☆☆

There is too much to say...so much was so wrong at this restaurant. The staff was rude beyond words; we have never been so mistreated by service persons...ever! Everything seemed to be a problem for them - requests for water, a fresh serviette, etc... They seemed to be avoiding us at every turn. When we brought improperly prepared food to their attention that just triggered a blistering comment that we were ""pushy and arrogant."" We were speechless...we thought it was some sort of bad practical joke. As for the food, it was nothing special and certainly not worth the terrible attitudes displayed by the waitresses. Let me just say we have had much better Thai food that was served with a smile. We had a problem with the temperature of the food that was brought to our table. It was very hot at first but then cooled off to be luke warm within a few minutes. Not sure what was going on here, especially since we asked but were told that ""we had arrogant attitudes for asking such an insulting question"", but I think they were microwaving pre-made curry and passing it off as freshly made. Naturally we did not eat this rot...stomach distress is not a big part of our idea of a great night out. I found the experience at Thai Ginger to be one of the most terrible meals I have ever had. This includes a few trips to France, where I thought rude waiters was an art form, and weeks spent in places like India, Sri Lanka, Sub-Saharan Africa, China and southeast Asia. In the 3rd World I was subjected to strange bgs - at Thai Ginger I was buggered by strange subjects!

Cons: Insulted, microwaved curry

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Thai food is supposed to be spicy with fresh ingredients. This places gives lie to that premise. We ordered the beef salad and spring rolls to start. The salad lettuce was not at all fresh. In fact it was kind of wilted. The beef was really chewy and had gristle in it. The spring rolls were ok although there was almost no meat inside. We ordered some noodles and curry and the noodles were really soggy and had no flavor. The curry was ok but not spicy. The meal was pretty medicore actually. The reason I am writing is because the service was terrible. We waited a long time for a table. The workers saw us waiting but ignired us for the longest time. This continued after we were seated. We asked for a condiment tray and this was met with rolling eyes. We told the waitress our salad was not right but she only took away the plate. No replacement, no comment at all in fact. We complained about the noodles being soggy but again no comment. I dont think the people working here care at all for the customer. You know, there are many choices for Thai food so I'll just take my business elsewhere. I suggest you do the same unless you want really bad service with below average food.

0
★☆☆☆☆

Thai food is supposed to be spicy with fresh ingredients. This places gives lie to that premise. We ordered the beef salad and spring rolls to start. The salad lettuce was not at all fresh. In fact it was kind of wilted. The beef was really chewy and had gristle in it. The spring rolls were ok although there was almost no meat inside. We ordered some noodles and curry and the noodles were really soggy and had no flavor. The curry was ok but not spicy. The meal was pretty medicore actually. The reason I am writing is because the service was terrible. We waited a long time for a table. The workers saw us waiting but ignired us for the longest time. This continued after we were seated. We asked for a condiment tray and this was met with rolling eyes. We told the waitress our salad was not right but she only took away the plate. No replacement, no comment at all in fact. We complained about the noodles being soggy but again no comment. I dont think the people working here care at all for the customer. You know, there are many choices for Thai food so I'll just take my business elsewhere. I suggest you do the same unless you want really bad service with below average food.

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We went to the Thai Ginger in Factoria for dinner. We ordered our meal but I noticed a strange odor. I went to the men's room to see what was going on and it was clear someone had gotten violently ill as there was a filthy mess all over in the bathroom. I brought this to the waitresses attention because you could smell this from the dining area. She kind of shrugged but then didn't do anything about this problem. When I mentioned it again and said it needed to be fixed or we couldn't eat she began screaming at me! There was no call for this as I was bringing a real problem to her attention. Well, needless to say I won't be treated that way, besides there was no way we could eat with that stench so we made a move to leave. That's when the manager came over saying we had to pay for our meal. I said the conditons weren't right for a proper meal but she still wanted payment! I left but there was real concern given how irate the staff was about our leaving. I will never go to this place ever again.

0
★☆☆☆☆

We went to the Thai Ginger in Factoria for dinner. We ordered our meal but I noticed a strange odor. I went to the men's room to see what was going on and it was clear someone had gotten violently ill as there was a filthy mess all over in the bathroom. I brought this to the waitresses attention because you could smell this from the dining area. She kind of shrugged but then didn't do anything about this problem. When I mentioned it again and said it needed to be fixed or we couldn't eat she began screaming at me! There was no call for this as I was bringing a real problem to her attention. Well, needless to say I won't be treated that way, besides there was no way we could eat with that stench so we made a move to leave. That's when the manager came over saying we had to pay for our meal. I said the conditons weren't right for a proper meal but she still wanted payment! I left but there was real concern given how irate the staff was about our leaving. I will never go to this place ever again.

Cons: angry confrontation

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We went to Thai Ginger for some Asian food. We usually eat Asian, in particular Thai. The staff here was pretty rude and it took a long time to get served but that's not the point. We ordered several dishes, ncluding seafood and chicken. We commented that the chicken was a bit undercooked but it was in a curry so who knew better. Well, a day later I have purged everything inside. About two hours after leaving Thai Ginger I began to sweat and sure enough I began hurling green curry. All night long it was spew like Mt St Helens and shoot streams of runny liquid filth from my backside. I was sick as a dog. My wife Jan brought me water but that would just trigger another round of the twirlies - you know when you hurl then have to twirl around so that runny, liquid jets of filth can scream out of your winking brown-eyed ogre into the polluted bowl. I like Thai food but not when it comes at a price like this. My meal came ripping through me like a freight train. The chicken was undercooked or maybe the seafood was off. Does it matter? My meal made me violently ill. I will never eat at this place again.

0
★☆☆☆☆

We went to Thai Ginger for some Asian food. We usually eat Asian, in particular Thai. The staff here was pretty rude and it took a long time to get served but that's not the point. We ordered several dishes, ncluding seafood and chicken. We commented that the chicken was a bit undercooked but it was in a curry so who knew better. Well, a day later I have purged everything inside. About two hours after leaving Thai Ginger I began to sweat and sure enough I began hurling green curry. All night long it was spew like Mt St Helens and shoot streams of runny liquid filth from my backside. I was sick as a dog. My wife Jan brought me water but that would just trigger another round of the twirlies - you know when you hurl then have to twirl around so that runny, liquid jets of filth can scream out of your winking brown-eyed ogre into the polluted bowl. I like Thai food but not when it comes at a price like this. My meal came ripping through me like a freight train. The chicken was undercooked or maybe the seafood was off. Does it matter? My meal made me violently ill. I will never eat at this place again.

Pros: nope

Cons: Hurling all night, violent diarreah

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There were 5 of us who were celebrating a promotion. Someone told us this restaurant was good. It is part of a local chain and they had been to another restaurant. Well, we go there for lunch today and the place was not busy. I was told this place is really busy so we thought maybe it was just a slow day. We each ordered a dish that we wished to share asian family style. We ordered Panang, Red, and Massaman curry plus an order of Pad Thai. The waitress tells us that we must order one more dish. When we said we were fine with these four she said that she must charge us for one more curry! I have never heard of such a thing so we said no way. So the manager comes over and tells us everyone must order something. The problem is that she said this almost like a threat! Alright, our mood is spoiled so we order the ""Ocean"" soup. At this point we talked about leaving but we were running short on time as we had to get back to work. OK, the soup comes out and it was supposed to have shrimp and seafood in it but there was only 1 lousy shrimp in it and a few pieces of calamari. It also was not hot. We mentioned this to the waitress and she tells us thats the way its supposed to be! Well, we wont eat it and again talk about leaving but then here ocmes our curry. This stuff was hot but it cooled off pretty quick. I thhink they just nuked it in the micorwave because it wasn't hot after about 5 minutes. That was enough so we decide to leave. The woman wants full payment for everything plus she charged us for 4 Ocean soups when we only ordered the one serving. She also charged us for rice that we did not order. This is just outrageous because the bill is twice what we figured it should be. Well we each throw a five on the table because that was what this trash was worth and run out of there. The woman was telling us she was calling the cops. In fact she came out and wrote our license plate down. This was positively the worst thing I have ever seen and we were in a good mood too!

0
★☆☆☆☆

There were 5 of us who were celebrating a promotion. Someone told us this restaurant was good. It is part of a local chain and they had been to another restaurant. Well, we go there for lunch today and the place was not busy. I was told this place is really busy so we thought maybe it was just a slow day. We each ordered a dish that we wished to share asian family style. We ordered Panang, Red, and Massaman curry plus an order of Pad Thai. The waitress tells us that we must order one more dish. When we said we were fine with these four she said that she must charge us for one more curry! I have never heard of such a thing so we said no way. So the manager comes over and tells us everyone must order something. The problem is that she said this almost like a threat! Alright, our mood is spoiled so we order the ""Ocean"" soup. At this point we talked about leaving but we were running short on time as we had to get back to work. OK, the soup comes out and it was supposed to have shrimp and seafood in it but there was only 1 lousy shrimp in it and a few pieces of calamari. It also was not hot. We mentioned this to the waitress and she tells us thats the way its supposed to be! Well, we wont eat it and again talk about leaving but then here ocmes our curry. This stuff was hot but it cooled off pretty quick. I thhink they just nuked it in the micorwave because it wasn't hot after about 5 minutes. That was enough so we decide to leave. The woman wants full payment for everything plus she charged us for 4 Ocean soups when we only ordered the one serving. She also charged us for rice that we did not order. This is just outrageous because the bill is twice what we figured it should be. Well we each throw a five on the table because that was what this trash was worth and run out of there. The woman was telling us she was calling the cops. In fact she came out and wrote our license plate down. This was positively the worst thing I have ever seen and we were in a good mood too!

Pros: nothing at all

Cons: Cold food, cheated on bill, threatened by manager

.

We heard from friends this place had good Thai food. We lived in Chang Mai so we know Thai. We went on Tuesday night and it was not busy. It was half empty but we waited more than 10 minutes so we asked in Thai to be seated. The woman ignored me, pretending she didn't understand even though we heard her speaking Thai with others. We thought this was odd so we asked again. Thai is a polite and gentle language so it is hard to be rude. Once again this woman who seemed to be the hostess ignored me! It took another 5 minutes to be seated. We still are not sure why it took so long because the place had about 8 empty tables and 3 servers sitting at one of them. Because we speak the language we knew they were talking about someone selling a house. Once seated it took 15 minutes to get someone to take our order. I thought it was strange because there were servers still seated at a table. We could hear them talking about a Thai family's problems - one of the kids had trouble at school - so they weren't busy. We asked for help as we were not sure who our server was. We were seated by the hostess who also gave us menus but then no one came to our table until we finally got one of them to wait on us. This was prefaced with a roll of the eyes! We ordered including fried tofu appetizer. It took a long time for this to show up but it's inedible. We complained we couldnt eat this burnt outside, soupy mess inside abortion. She literally threw a cloth at me and screamed that I did nothing but complain since arriving! I was aghast! This is completely unlike any experience I ever had living in Thailand for 5 years. We got up to go but she demanded payment for the entire meal. I refused but when trying to leave the cook came running out from the kitchen, I guess to block my exit. My wife was terrified and the hostess came over too aslo demanding that we settle the complete bill. \r\n\r\nWe have never had such an experience in a restaurant. These people are sick.

0
★☆☆☆☆

We heard from friends this place had good Thai food. We lived in Chang Mai so we know Thai. We went on Tuesday night and it was not busy. It was half empty but we waited more than 10 minutes so we asked in Thai to be seated. The woman ignored me, pretending she didn't understand even though we heard her speaking Thai with others. We thought this was odd so we asked again. Thai is a polite and gentle language so it is hard to be rude. Once again this woman who seemed to be the hostess ignored me! It took another 5 minutes to be seated. We still are not sure why it took so long because the place had about 8 empty tables and 3 servers sitting at one of them. Because we speak the language we knew they were talking about someone selling a house. Once seated it took 15 minutes to get someone to take our order. I thought it was strange because there were servers still seated at a table. We could hear them talking about a Thai family's problems - one of the kids had trouble at school - so they weren't busy. We asked for help as we were not sure who our server was. We were seated by the hostess who also gave us menus but then no one came to our table until we finally got one of them to wait on us. This was prefaced with a roll of the eyes! We ordered including fried tofu appetizer. It took a long time for this to show up but it's inedible. We complained we couldnt eat this burnt outside, soupy mess inside abortion. She literally threw a cloth at me and screamed that I did nothing but complain since arriving! I was aghast! This is completely unlike any experience I ever had living in Thailand for 5 years. We got up to go but she demanded payment for the entire meal. I refused but when trying to leave the cook came running out from the kitchen, I guess to block my exit. My wife was terrified and the hostess came over too aslo demanding that we settle the complete bill. \r\n\r\nWe have never had such an experience in a restaurant. These people are sick.

Cons: food and service

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We were subjected to really awful service. We were ignored for 25 minutes, then seated. We were ignored for at least 15 minutes before having our order taken. There were mistakes with what we were served but got yelled at by the waitress. We left immediately without finishing our tmeal. We will not be spoken to like that and will never go back. This was a truky bizarre experience. You should avoid this restaurant.

0
★☆☆☆☆

We were subjected to really awful service. We were ignored for 25 minutes, then seated. We were ignored for at least 15 minutes before having our order taken. There were mistakes with what we were served but got yelled at by the waitress. We left immediately without finishing our tmeal. We will not be spoken to like that and will never go back. This was a truky bizarre experience. You should avoid this restaurant.

Cons: service, customer care

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My office loves Thai food and used to go to Thai Ginger every week. Then we watched it deplete as the food was unedible from being overcooked/soggy noodles to bland curry. We stopped going there almost a year ago. Recently my father-in-law said it was good again. Great! My husband and I tried the restaurant during my one hour lunch break. We waited 15 minutes to get a table and an hour to get our food! There was no time to eat and had to ask for it to be boxed. Once I got back to work I noticed how little food I got and the pile of rice instead. For the price paid, it was definitely not worth it - about $11/dish. The waitress kept telling us the food inspector came and that's why everything was so slow. Somehow I doubt this was really the case and they never apologized. Never again will I come back to this restaurant until they find a better chef and a better wait staff. Try the Noodle Boat in Issaquah for good Thai Food.

0
★☆☆☆☆

My office loves Thai food and used to go to Thai Ginger every week. Then we watched it deplete as the food was unedible from being overcooked/soggy noodles to bland curry. We stopped going there almost a year ago. Recently my father-in-law said it was good again. Great! My husband and I tried the restaurant during my one hour lunch break. We waited 15 minutes to get a table and an hour to get our food! There was no time to eat and had to ask for it to be boxed. Once I got back to work I noticed how little food I got and the pile of rice instead. For the price paid, it was definitely not worth it - about $11/dish. The waitress kept telling us the food inspector came and that's why everything was so slow. Somehow I doubt this was really the case and they never apologized. Never again will I come back to this restaurant until they find a better chef and a better wait staff. Try the Noodle Boat in Issaquah for good Thai Food.

Pros: Nothing

Cons: Wait Staff, Portions, Cost, Restaurant Layout, Wait Time, Parking... Everything.

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Start with the overpowering SMELL OF FECAL MATTER emanating from the men's room. Add in POOR QUALITY FOOD - bland curry, overcooked noodles, limited amount of meat . Add a dash of HAIR IN SOUP for flavor. Let customer simmer for more than 30 minutes while waiting for food to arrive, ensure wait staff ignore all attempts at inquiry. Allow customer to come to boil then ignore once again. There you have your Thai Ginger experience. The food is not that good but the staff is completely aloof and beyond caring. No, this is a dodgy place serving up mediocre fare at inflated prices with atrocious service.\r\n

0
★☆☆☆☆

Start with the overpowering SMELL OF FECAL MATTER emanating from the men's room. Add in POOR QUALITY FOOD - bland curry, overcooked noodles, limited amount of meat . Add a dash of HAIR IN SOUP for flavor. Let customer simmer for more than 30 minutes while waiting for food to arrive, ensure wait staff ignore all attempts at inquiry. Allow customer to come to boil then ignore once again. There you have your Thai Ginger experience. The food is not that good but the staff is completely aloof and beyond caring. No, this is a dodgy place serving up mediocre fare at inflated prices with atrocious service.\r\n

Cons: Fecal smell in dining area

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I actually like the food at Thai Ginger. I liked it enough to overlook the rude waitstaff. However, this last time was the final straw. My husband and my 19 month old went. The food was good however, our waitress was so rude to me I couldn't believe it. I was in shock over it for two days! Of course my 19 month old got rice everywhere, and I did try to clean it up as much as possible. While cleaning it up, I look over and the waitress is evil eyeing me. SO MUCH that it was very uncomfortable. Then I hear her telling a group of co-workers, who are sitting at a table eating, what a big mess we made and now look at the clean up she has to do. Then as I was cleaning the highchair, she grabbed it away from me and was in a huge huff. I have never been treated so poorly in my life at a restaurant. Kids make messes. And most parents don't even try to clean it up when they leave a restaurant. I tried and evidently it didn't matter. I will never go to any Thai Ginger again. I will not support that restaurant. It is strictly banned in our home.

0
★☆☆☆☆

I actually like the food at Thai Ginger. I liked it enough to overlook the rude waitstaff. However, this last time was the final straw. My husband and my 19 month old went. The food was good however, our waitress was so rude to me I couldn't believe it. I was in shock over it for two days! Of course my 19 month old got rice everywhere, and I did try to clean it up as much as possible. While cleaning it up, I look over and the waitress is evil eyeing me. SO MUCH that it was very uncomfortable. Then I hear her telling a group of co-workers, who are sitting at a table eating, what a big mess we made and now look at the clean up she has to do. Then as I was cleaning the highchair, she grabbed it away from me and was in a huge huff. I have never been treated so poorly in my life at a restaurant. Kids make messes. And most parents don't even try to clean it up when they leave a restaurant. I tried and evidently it didn't matter. I will never go to any Thai Ginger again. I will not support that restaurant. It is strictly banned in our home.

Pros: Food is good

Cons: Service is rude!

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I'm 7 1/2 months Pregnant. I was really craving for Yum Woon Sen, so a co-worker and I called to place an an order. The staff that picked up the phone was really rude, I felt really rushed. After my order was taken the staff told me 20 min. pick-up and just hung up the phone. \r\nWe picked up the Yum Woon Sen and I was chowing it down like there was no tomorrow. It was exactly what I was craving for, so as I take my last bite. Savoring every moment of it then I notice a piece I couldn't bite through...then I thought oh maybe a piece of lemon grass must have dropped in. So I'm gnawing on this thing for a few seconds and it would not give way. It felt plastic and chewy. So finally I fished the piece out. My stomach just threw up form the inside out! IT TURNED OUT TO BE A FINGER NAIL CLIPPING! I'm still so disgusted by them! I will never return to this place and do not recommend it to anyone.

0
★☆☆☆☆

I'm 7 1/2 months Pregnant. I was really craving for Yum Woon Sen, so a co-worker and I called to place an an order. The staff that picked up the phone was really rude, I felt really rushed. After my order was taken the staff told me 20 min. pick-up and just hung up the phone. \r\nWe picked up the Yum Woon Sen and I was chowing it down like there was no tomorrow. It was exactly what I was craving for, so as I take my last bite. Savoring every moment of it then I notice a piece I couldn't bite through...then I thought oh maybe a piece of lemon grass must have dropped in. So I'm gnawing on this thing for a few seconds and it would not give way. It felt plastic and chewy. So finally I fished the piece out. My stomach just threw up form the inside out! IT TURNED OUT TO BE A FINGER NAIL CLIPPING! I'm still so disgusted by them! I will never return to this place and do not recommend it to anyone.

Pros: food was ready on time

Cons: human bodily parts in food

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where to begin...the service was non-existent. we were ignored until it was time to shoo us away. the bill was padded though we don't know how since it was just a total. asking for a break out ended up in a rude comment from the waitress.\r\n\r\nthe meal was not good. the pad thai was overcooked, the soup was too spicy to eat, the rice had to be leftover from the day before, the curry had about three pieces of chicken in it. \r\n\r\nwe will never go to this place again. bad food, terrible service, unattractive ambiance, and getting overcharged for stuff we didn't order. you should not go to this restaurant.

0
★☆☆☆☆

where to begin...the service was non-existent. we were ignored until it was time to shoo us away. the bill was padded though we don't know how since it was just a total. asking for a break out ended up in a rude comment from the waitress.\r\n\r\nthe meal was not good. the pad thai was overcooked, the soup was too spicy to eat, the rice had to be leftover from the day before, the curry had about three pieces of chicken in it. \r\n\r\nwe will never go to this place again. bad food, terrible service, unattractive ambiance, and getting overcharged for stuff we didn't order. you should not go to this restaurant.

Pros: nothing

Cons: food, service

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I had never had a waitress yell at me until tonight. I wanted my bill to reflect what i actually ordered - the waitress had mistakenly added a couple items. All I got in return was an insane Thai woman screaming at me to ""pay the damn bill or I call police!""\r\n\r\nI will never patronize this place again. Besides, the food was not that good and too expensive for what you get (besides being charged for stuff I didn't order or eat.) There is no point to this restaurant.

0
★☆☆☆☆

I had never had a waitress yell at me until tonight. I wanted my bill to reflect what i actually ordered - the waitress had mistakenly added a couple items. All I got in return was an insane Thai woman screaming at me to ""pay the damn bill or I call police!""\r\n\r\nI will never patronize this place again. Besides, the food was not that good and too expensive for what you get (besides being charged for stuff I didn't order or eat.) There is no point to this restaurant.

Cons: small, cramped place with bad lighting. worst service I have ever experienced.

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this place used to be a favorite but we haven't been here for almost a year. the service has really gone down hill, really, really down hill. we waited for at least 30 minutes to be seated but when we were taken around the corner to our table we saw at least 4 empty places. since nobody lfet during that time the tables had to be empty! the woman sat us right next to the bathroom. there were open tables but she told us they were reserved for other people. the three of us sat down and it took another 20 minutes to get waited on. after another long wait we got our food but the noodles were over cooked, the red curry was too, too salty, and the rice was garbage. we ate less than half and asked for the bill. there was no break down of items just a total and the total was at least $20 more than what we ordered. i aksed about this but the woman ignored . we left the amount they wanted, didn't tip and left. we'll never ever go back. you should not go here as they will gyp you.

0
★☆☆☆☆

this place used to be a favorite but we haven't been here for almost a year. the service has really gone down hill, really, really down hill. we waited for at least 30 minutes to be seated but when we were taken around the corner to our table we saw at least 4 empty places. since nobody lfet during that time the tables had to be empty! the woman sat us right next to the bathroom. there were open tables but she told us they were reserved for other people. the three of us sat down and it took another 20 minutes to get waited on. after another long wait we got our food but the noodles were over cooked, the red curry was too, too salty, and the rice was garbage. we ate less than half and asked for the bill. there was no break down of items just a total and the total was at least $20 more than what we ordered. i aksed about this but the woman ignored . we left the amount they wanted, didn't tip and left. we'll never ever go back. you should not go here as they will gyp you.

Pros: nothing

Cons: cheated on bill, overdone food

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I lived on Capitol Hill for years (many great eating establishments) and consider myself quite the critic of restaurants and food. Thai Ginger has very good Thai food and is by far the best in the area (specifically Factoria). This review is largely to refute the many hard to comprehend negative reviews I am seeing on this restaurant at this site. I have eaten at Thai Ginger in Factoria many times and have never had a poor experience. Service has always been avarage or better and the food quality is worthy of recommending to friends.\r\nI have never had the staff tell me i had to take my food to go, but seriously, I understand that people want food when they are hungry - but, staff are people too. Why should they be expected to stay after their restaurant closes because some random people want to be served minutes before their posted open hours elapse? I'm trying to shift the blame to the patrons, but it seems a bit absurd to suggest the restaurant doesn't provide a quality product because they stick to their posted hours. It has been my experience that the same hold true in many fine dining establishments - and in these cases it looks like they even offered to make food to go! \r\nSo, in conclusion - I say the food here is worth trying - I have been eating here occasionally for over eight years (lunch hours) and will absolutely continue to do so. Apparently consider getting food to go if arriving near closing (at any restaurant - save fast food joints).

2
★★★★☆

I lived on Capitol Hill for years (many great eating establishments) and consider myself quite the critic of restaurants and food. Thai Ginger has very good Thai food and is by far the best in the area (specifically Factoria). This review is largely to refute the many hard to comprehend negative reviews I am seeing on this restaurant at this site. I have eaten at Thai Ginger in Factoria many times and have never had a poor experience. Service has always been avarage or better and the food quality is worthy of recommending to friends.\r\nI have never had the staff tell me i had to take my food to go, but seriously, I understand that people want food when they are hungry - but, staff are people too. Why should they be expected to stay after their restaurant closes because some random people want to be served minutes before their posted open hours elapse? I'm trying to shift the blame to the patrons, but it seems a bit absurd to suggest the restaurant doesn't provide a quality product because they stick to their posted hours. It has been my experience that the same hold true in many fine dining establishments - and in these cases it looks like they even offered to make food to go! \r\nSo, in conclusion - I say the food here is worth trying - I have been eating here occasionally for over eight years (lunch hours) and will absolutely continue to do so. Apparently consider getting food to go if arriving near closing (at any restaurant - save fast food joints).

Pros: Food selection and quality, prices, cozy decor

Cons: parking (try around back)

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we have been to this place many times over the years. we have noticed that the service has gone straight down the toilet - rude, inconsiderate, uncaring. the food quality has reached the point where we won't go there anymore. not sure if the place was sold to new owners or what but this place is terrible. don't waste your time or money. if you try to complain they ignore you. nuff said.

0
★☆☆☆☆

we have been to this place many times over the years. we have noticed that the service has gone straight down the toilet - rude, inconsiderate, uncaring. the food quality has reached the point where we won't go there anymore. not sure if the place was sold to new owners or what but this place is terrible. don't waste your time or money. if you try to complain they ignore you. nuff said.

Cons: service, food quality

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The servers were just horrid. Very rude, unresponsive, couldn't care about anything.\r\n\r\nThe food was terrible. Our Tod Mun was rubbery, we think it was a reheated leftover rather than a freshly made item. The Phad Siew was really sweet; we've never had Asian noodles made that sweet. We got some rice but it was definitely leftover garbage. The best though was there was a hair in our Panang Curry! We told the server about these problems but she told couldn't be bothered. She told us that was how the dishes were supposed to be then walked away from our table. I guess this means their curry comes with hair I suppose.\r\n\r\nWe got a bill that was just a number, nothing was itemized. It was a lot more than my mental math said it should be so I asked the server about this problem but she said the total was correct. I asked to speak with the manager and she told me she was the manager. I didn't believe this so I just paid the friggin bill and left. I will never go to any of their restaurants and neither should you. Bad service, bad food and then getting cheated on the bill. What a gip joint!

0
★☆☆☆☆

The servers were just horrid. Very rude, unresponsive, couldn't care about anything.\r\n\r\nThe food was terrible. Our Tod Mun was rubbery, we think it was a reheated leftover rather than a freshly made item. The Phad Siew was really sweet; we've never had Asian noodles made that sweet. We got some rice but it was definitely leftover garbage. The best though was there was a hair in our Panang Curry! We told the server about these problems but she told couldn't be bothered. She told us that was how the dishes were supposed to be then walked away from our table. I guess this means their curry comes with hair I suppose.\r\n\r\nWe got a bill that was just a number, nothing was itemized. It was a lot more than my mental math said it should be so I asked the server about this problem but she said the total was correct. I asked to speak with the manager and she told me she was the manager. I didn't believe this so I just paid the friggin bill and left. I will never go to any of their restaurants and neither should you. Bad service, bad food and then getting cheated on the bill. What a gip joint!

Pros: nothing

Cons: really awful service, terrible food, cheated on the check

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we should have read the reviews! i don't normally use reviews as i feel that dining is a very personal, particular experience - i was very wrong in the case of thai ginger. first, the place is cramped and not at all pleasant. we had a tremendous viewof the men's room - if only the sensory experience had been limited to seeing versus having to smell the chemical odors...and worse! the service though is what really makes this place a terrible restaurant. the staff were very rude, they added a 20% tip on our check for a party of three, even though their service was horrendous (no pleasantries, no treating us as guests, mistakes with our order, and worse, padding the bill with items we did not order!) Finally, the food quality was way off the mark - the two curry dishes were average but the noodles were made with sugar or honey so that they were inedible. a chicken dish was undercooked (yuck) and the waitress simply did not take it back to the kitchen when we brought this to her attention - i couldn't believe it! the final straw was that the waitress added two items to our bill, an appetizer and another entree. we mentioned this to her but when she brought out the credit card slip the total included those items PLUS a 20% tip for herself! we will NEVER go back to the thai ginger, it was a horrible experience.\r\n\r\n

0
★☆☆☆☆

we should have read the reviews! i don't normally use reviews as i feel that dining is a very personal, particular experience - i was very wrong in the case of thai ginger. first, the place is cramped and not at all pleasant. we had a tremendous viewof the men's room - if only the sensory experience had been limited to seeing versus having to smell the chemical odors...and worse! the service though is what really makes this place a terrible restaurant. the staff were very rude, they added a 20% tip on our check for a party of three, even though their service was horrendous (no pleasantries, no treating us as guests, mistakes with our order, and worse, padding the bill with items we did not order!) Finally, the food quality was way off the mark - the two curry dishes were average but the noodles were made with sugar or honey so that they were inedible. a chicken dish was undercooked (yuck) and the waitress simply did not take it back to the kitchen when we brought this to her attention - i couldn't believe it! the final straw was that the waitress added two items to our bill, an appetizer and another entree. we mentioned this to her but when she brought out the credit card slip the total included those items PLUS a 20% tip for herself! we will NEVER go back to the thai ginger, it was a horrible experience.\r\n\r\n

Cons: service, food taste and preparation, mens room smell

 

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