Al's Honda

★★★☆☆
  • 2336 James St

    Bellingham, WA 98225

    Map & Directions
  • 360-733-1000

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Bought a brand new battery for our Honda motorcycle last spring... Had it on a charger all winter, went to start it this spring and wouldn't start then wouldn't hold a charge after jumping and letting it run for a while either. Of course

3
★★★★★

Bought a brand new battery for our Honda motorcycle last spring... Had it on a charger all winter, went to start it this spring and wouldn't start then wouldn't hold a charge after jumping and letting it run for a while either. Of course

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i was also warned about going there, but i went anyway.
Do not take your bike there, they wont take care of it, left it outside, dirty, even had bird crap on it. I admit I was vocal about the condition, but was told to leave and never

3
★★★★★

i was also warned about going there, but i went anyway.
Do not take your bike there, they wont take care of it, left it outside, dirty, even had bird crap on it. I admit I was vocal about the condition, but was told to leave and never

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I was warned against dealing with this company, however, I believe in giving people a chance.\r
\r
I called for a quote on an oil change and safety inspection on my bike and was told it would be $75 plus parts. When inquiring as to what

3
★★★★★

I was warned against dealing with this company, however, I believe in giving people a chance.\r
\r
I called for a quote on an oil change and safety inspection on my bike and was told it would be $75 plus parts. When inquiring as to what

.

The manager on staff (I think it must be Al's son) was extremely rude to me. I own a new Yamaha bike and I like doing business with dealerships regulary instead of indipendant shops, but in this case, even though I live right down the road, I will never go back.
-Evan

0
★☆☆☆☆

The manager on staff (I think it must be Al's son) was extremely rude to me. I own a new Yamaha bike and I like doing business with dealerships regulary instead of indipendant shops, but in this case, even though I live right down the road, I will never go back.
-Evan

Pros: I own and love Yamaha Bikes

Cons: This dealership has the worst customer service I've seen.

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I bought my Stihl Chainsaw at Al's. The price was fair, the service was good, and it was a 100% positive experience. I've heard terrible things around town about the motorcycle end of their business - sounds like maybe they aren't the best place to buy a bike, but for Stihl chainsaws I give Al's the thumbs up.

2
★★★★☆

I bought my Stihl Chainsaw at Al's. The price was fair, the service was good, and it was a 100% positive experience. I've heard terrible things around town about the motorcycle end of their business - sounds like maybe they aren't the best place to buy a bike, but for Stihl chainsaws I give Al's the thumbs up.

Pros: Good chainsaw dealer

Cons: Bad motorcycle reputation

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They have no integrity. Go to Home Depot for your mower.
If you have no alternative than to shop here beware of the fact that they take your money with a smile and then have horrible customer service if you have any problems. I believe they sold me a defective lawn mower, but I had no way to prove it. Then when we had to return it the owner bullied my husband and told him to get off the property, "we will call you". I picked it up and the repair man said, after I asked him to show me that it was running properly, "Do you want me to mow the lawn for you too?" That in a nutshell is their attitude from front office, to repair and service.

1
★☆☆☆☆

They have no integrity. Go to Home Depot for your mower.
If you have no alternative than to shop here beware of the fact that they take your money with a smile and then have horrible customer service if you have any problems. I believe they sold me a defective lawn mower, but I had no way to prove it. Then when we had to return it the owner bullied my husband and told him to get off the property, "we will call you". I picked it up and the repair man said, after I asked him to show me that it was running properly, "Do you want me to mow the lawn for you too?" That in a nutshell is their attitude from front office, to repair and service.

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They have no integrity. Go to Home Depot for your mower.
If you have no alternative than to shop here beware of the fact that they take your money with a smile and then have horrible customer service if you have any problems. I believe they sold me a defective lawn mower but I had no way to prove it. Then when we had to return it the owner bullied my husband and told him to get off the property, "we will call you". I picked it up and the repair man said, after I asked him to show me that it was running properly, "Do you want me to mow the lawn for you too?" That in a nutshell is their attitude from front office, to repair and service.
Check it carefully before you pay any money.

0
★☆☆☆☆

They have no integrity. Go to Home Depot for your mower.
If you have no alternative than to shop here beware of the fact that they take your money with a smile and then have horrible customer service if you have any problems. I believe they sold me a defective lawn mower but I had no way to prove it. Then when we had to return it the owner bullied my husband and told him to get off the property, "we will call you". I picked it up and the repair man said, after I asked him to show me that it was running properly, "Do you want me to mow the lawn for you too?" That in a nutshell is their attitude from front office, to repair and service.
Check it carefully before you pay any money.

Cons: Customeer Service

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I went to their shop to have my rototiller serviced because it was not functioning properly. I have owned my tiller for 4 years and have had them service it each year. I brought it to their backyard office and was unsure if any of them had a very good command of the English language. I never heard from them for over 3 weeks. I finally called them and they said they left a message. I didn't get a message and gave them a cell number to call. They told me the transmission was the problem. I asked them why and he told me to check my owners manual. A week later I got another phone call letting me know that they can no longer get parts for the transmission. Wow! a 4 year old tiller that they completed all the service on and now they can't get any parts for repair. Why? They don't know, consult your owner's manual. Why would I purchase anything from this shop again??

0
★☆☆☆☆

I went to their shop to have my rototiller serviced because it was not functioning properly. I have owned my tiller for 4 years and have had them service it each year. I brought it to their backyard office and was unsure if any of them had a very good command of the English language. I never heard from them for over 3 weeks. I finally called them and they said they left a message. I didn't get a message and gave them a cell number to call. They told me the transmission was the problem. I asked them why and he told me to check my owners manual. A week later I got another phone call letting me know that they can no longer get parts for the transmission. Wow! a 4 year old tiller that they completed all the service on and now they can't get any parts for repair. Why? They don't know, consult your owner's manual. Why would I purchase anything from this shop again??

Pros: None

Cons: Very poor customer service

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I was warned about Al's by a friend before I went there but seeing as they are the only honda and yamaha dealer in town I went anyway to test drive a bike. I was ignored by the counter kids even though I was one of two people in the store and when a guy finally came out from the back to see if I needed anything, I asked if I could test ride a bike. He told me they didn't allow test rides because people who purchase bikes already know what they want, implying that I must be a idiot to be bike shopping, even though I rode in on my motocycle. Well I am buying a new bike but it sure as hell won't be from Al's.

0
★☆☆☆☆

I was warned about Al's by a friend before I went there but seeing as they are the only honda and yamaha dealer in town I went anyway to test drive a bike. I was ignored by the counter kids even though I was one of two people in the store and when a guy finally came out from the back to see if I needed anything, I asked if I could test ride a bike. He told me they didn't allow test rides because people who purchase bikes already know what they want, implying that I must be a idiot to be bike shopping, even though I rode in on my motocycle. Well I am buying a new bike but it sure as hell won't be from Al's.

Pros: none

Cons: bad customer service

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I'm warning you don't do business with them. There is something the matter with all of them. If you question a $99 tune up costing $262. they'll just keep your lawnmower and threaten to sell it. Plus they didn't even notice a flat tire even though we wrote FLAT on it. Amazing attention to detail. Desperate billing. Plus they are stark raving angry. I'd like to give this star a negative X10. Don't get suckered into dealing with them. Go anywhere else.

0
★☆☆☆☆

I'm warning you don't do business with them. There is something the matter with all of them. If you question a $99 tune up costing $262. they'll just keep your lawnmower and threaten to sell it. Plus they didn't even notice a flat tire even though we wrote FLAT on it. Amazing attention to detail. Desperate billing. Plus they are stark raving angry. I'd like to give this star a negative X10. Don't get suckered into dealing with them. Go anywhere else.

Pros: Can't stay in stay in business long

Cons: Horrible business, sickning customer service.

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Decent service

1
★★★☆☆

Decent service

Pros: Sincere Service

Cons: No Valet Parking

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I went to this shop on a Saturday and they were closed with no notice as to why. I later found out they went on vacation and closed up for Friday and Saturday with NO posting. Luckily I went to Mt Baker Moto Sports and got what I needed even though i ride a Yamaha.

0
★☆☆☆☆

I went to this shop on a Saturday and they were closed with no notice as to why. I later found out they went on vacation and closed up for Friday and Saturday with NO posting. Luckily I went to Mt Baker Moto Sports and got what I needed even though i ride a Yamaha.

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I bought two bikes in August 2008. We have had all of our service done at the shop and they have done well by us. I tried to install some aftermarket parts and bunged up the threads, and they fixed it and installed them for free. When it took an unusual length of time for my windshield to arrive, they offered me a full refund and wrote me a check on the spot! Great service and nice people.

2
★★★★★

I bought two bikes in August 2008. We have had all of our service done at the shop and they have done well by us. I tried to install some aftermarket parts and bunged up the threads, and they fixed it and installed them for free. When it took an unusual length of time for my windshield to arrive, they offered me a full refund and wrote me a check on the spot! Great service and nice people.

Pros: Attentive and Helpful

Cons: Smaller Shop

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It seems most people only bother to post the bad. In February 2009 I requested a quote from the Honda website for a new Metropolitan. My request was sent by Honda to my closest dealer (60 miles away) which happened to be Al's Honda, who responded immediately by email. We then talked on the phone, I ordered it sight unseen and went the following week to pick it up. I found Barry to be very helpful, pleasant and knowledgeable. I then went to the Service Department where they were installing the trunk. Unfortunately, I do not remember the person's name in the Service Department, but he was nice as could be. He walked me through each and every detail of the scooter, answered all my questions and was totally patient, professional and friendly. I have full confidence in Al's Honda and their service people and have absolutely no qualms about recommending them.

2
★★★★★

It seems most people only bother to post the bad. In February 2009 I requested a quote from the Honda website for a new Metropolitan. My request was sent by Honda to my closest dealer (60 miles away) which happened to be Al's Honda, who responded immediately by email. We then talked on the phone, I ordered it sight unseen and went the following week to pick it up. I found Barry to be very helpful, pleasant and knowledgeable. I then went to the Service Department where they were installing the trunk. Unfortunately, I do not remember the person's name in the Service Department, but he was nice as could be. He walked me through each and every detail of the scooter, answered all my questions and was totally patient, professional and friendly. I have full confidence in Al's Honda and their service people and have absolutely no qualms about recommending them.

Pros: Courteous, knowledgeable, professional

Cons: None, other than the distance from my location.

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I am for a second, third, fith chance do to people are people...
Al's Honda needs to shut the doors and move out!
I have been to bike shop's from coast to coast and worked as a service manager in a few.
I can say that Al's in at the far bottom, and has been there from the start!

0
★☆☆☆☆

I am for a second, third, fith chance do to people are people...
Al's Honda needs to shut the doors and move out!
I have been to bike shop's from coast to coast and worked as a service manager in a few.
I can say that Al's in at the far bottom, and has been there from the start!

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a friend of mine took his bike in to get a new rear tire put on. when he went back to pick it up he asked to have the old rear tire. The mechanics resisted giving him the tire. when i walked over to pick it up.. the tire was burnt off to the threads.. the mechanics did a massive burn off abusing his bike and left melted rubber all over the swing arm and undertail.. the dealer claimed no responsibility for this and basically told him tuff. get your bike and leave.... Dont anyone ever take anything here.!!!! theres enough bike shops around.. go there instead.

0
★☆☆☆☆

a friend of mine took his bike in to get a new rear tire put on. when he went back to pick it up he asked to have the old rear tire. The mechanics resisted giving him the tire. when i walked over to pick it up.. the tire was burnt off to the threads.. the mechanics did a massive burn off abusing his bike and left melted rubber all over the swing arm and undertail.. the dealer claimed no responsibility for this and basically told him tuff. get your bike and leave.... Dont anyone ever take anything here.!!!! theres enough bike shops around.. go there instead.

Cons: abusive staff and unwillingness to make right

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