Ask Us

★★★★☆

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Finance

Finance
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4.25 4
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3
★★★★★

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After years of billing in-house we chose Ask Us as our billing service. It was THE best business decision we ever made. They have been invaluable in helping us navigate through the complex and ever-changing landscape of the insurance industry. They are professional, responsive and communicative. They take care of all the details, stay current with changes in laws and codes, and have helped train and support our staff. On the rare occasions that they don't know the answer to a question...they find out immediately. The best part is that now we can focus on what WE do best ...taking care of our patients. No more stress and sleepless nights over billing. We have used their service for years now and wouldn't have it any other way.
Excellent, Excellent, Excellent.

2
★★★★★

After years of billing in-house we chose Ask Us as our billing service. It was THE best business decision we ever made. They have been invaluable in helping us navigate through the complex and ever-changing landscape of the insurance industry. They are professional, responsive and communicative. They take care of all the details, stay current with changes in laws and codes, and have helped train and support our staff. On the rare occasions that they don't know the answer to a question...they find out immediately. The best part is that now we can focus on what WE do best ...taking care of our patients. No more stress and sleepless nights over billing. We have used their service for years now and wouldn't have it any other way.
Excellent, Excellent, Excellent.

.

I could not be in the type of wonderful hands-on practice that I enjoy today without the excellent professional and extremely proficient and accurate services of Ask Us. I need only to concern myself with the care of my patients and leave the billing and collection aspect of modern health care to these wonderful lifesavers. I have used Ask Us for the past 6 years for all aspects of billing and collection and cannot imagine my office without their expertise with insurance companies and patients alike.

In addition to the immense daily requirements of billing and collection for a busy chiropractic and massage therapy office, their all-encompassing advice on various modern health care conundrums such as insurance rules and patient eligibility is priceless. If they don?t know the answer to a question, they will find it, whether it is from one of the top-notch Seattle law firms they often consult with or the office of the Insurance Commissioner or the WSCA (Washington State Chiropractic Association) or AMTA (American Massage Therapy Association).

In my office, Ask Us is paid only on a percentage of the amount they collect on my accounts receivable (AC), so are quite motivated to make sure that my AC is accurate and up-to-date. They just spent quite a bit of their own time training my staff on our new software program.

The comforting competence of the great workers of Ask Us enables the rest of my wonderful staff to concentrate on the other (what I would consider, more important to the actual well-being) needs of my patients. I heartily endorse all aspects of their service 100%!

2
★★★★★

I could not be in the type of wonderful hands-on practice that I enjoy today without the excellent professional and extremely proficient and accurate services of Ask Us. I need only to concern myself with the care of my patients and leave the billing and collection aspect of modern health care to these wonderful lifesavers. I have used Ask Us for the past 6 years for all aspects of billing and collection and cannot imagine my office without their expertise with insurance companies and patients alike.

In addition to the immense daily requirements of billing and collection for a busy chiropractic and massage therapy office, their all-encompassing advice on various modern health care conundrums such as insurance rules and patient eligibility is priceless. If they don?t know the answer to a question, they will find it, whether it is from one of the top-notch Seattle law firms they often consult with or the office of the Insurance Commissioner or the WSCA (Washington State Chiropractic Association) or AMTA (American Massage Therapy Association).

In my office, Ask Us is paid only on a percentage of the amount they collect on my accounts receivable (AC), so are quite motivated to make sure that my AC is accurate and up-to-date. They just spent quite a bit of their own time training my staff on our new software program.

The comforting competence of the great workers of Ask Us enables the rest of my wonderful staff to concentrate on the other (what I would consider, more important to the actual well-being) needs of my patients. I heartily endorse all aspects of their service 100%!

Pros: Efficient, Comprehensive, Effective, Detail-Oriented, Professional, Perspicacious

Cons: none

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These people screwed my business, were non-communicative, totally misbilled, didn't send reports on what they were doing, and didn't send out statements!! It's hard to collect when you don't bill.

They almost ran my business into the ground. Shame on me for being so ignorant, but thats what I was paying them for!! Don't use them unless you already kno what you are doing, and then do you really need them?

I talk to someone else who uses them, and now they are screwing uyp her billing, too. She can't leave d/t the restrictive contract.

0
★☆☆☆☆

These people screwed my business, were non-communicative, totally misbilled, didn't send reports on what they were doing, and didn't send out statements!! It's hard to collect when you don't bill.

They almost ran my business into the ground. Shame on me for being so ignorant, but thats what I was paying them for!! Don't use them unless you already kno what you are doing, and then do you really need them?

I talk to someone else who uses them, and now they are screwing uyp her billing, too. She can't leave d/t the restrictive contract.

Pros: They were consistent, at least.

Cons: They were consistently bad.

 

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