Tec Shop

★★★☆☆

About Tec Shop

3.4 5
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I was trying to find a place to service my car when I first moved to Seattle. I chose them based on the phone conversation I had with Ray. I've been there for regular maintainence, glow plugs, and a timing belt.
Completely trustworthy, knowledgeable and a great source of information about VW cars. They always give me a good price, do a great job and stand behind their work. I recommend them to all the people I meet who drive VW.

As for those 2 really awful reviews, never trust someone who doesn't put in a real name with a valid contact.

5
★★★★★

I was trying to find a place to service my car when I first moved to Seattle. I chose them based on the phone conversation I had with Ray. I've been there for regular maintainence, glow plugs, and a timing belt.
Completely trustworthy, knowledgeable and a great source of information about VW cars. They always give me a good price, do a great job and stand behind their work. I recommend them to all the people I meet who drive VW.

As for those 2 really awful reviews, never trust someone who doesn't put in a real name with a valid contact.

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Ray and Eon are top drawer mechanics and extremely knowledgeable about newer model VW's. They are most gracious in sharing their knowledge and have completely stood behind their work on my wife's '02 New Bug TDI for the last 3 yrs. I ask many, many questions and they have been patient explaining procedures and facts and will offer their opinion only when asked. They are up-to-date on the latest factory press from VW and are versed in the pros and cons of using alternative fuels. They have far exceeded my expectations and I recommend this shop to anyone that cares about their car's future.

5
★★★★★

Ray and Eon are top drawer mechanics and extremely knowledgeable about newer model VW's. They are most gracious in sharing their knowledge and have completely stood behind their work on my wife's '02 New Bug TDI for the last 3 yrs. I ask many, many questions and they have been patient explaining procedures and facts and will offer their opinion only when asked. They are up-to-date on the latest factory press from VW and are versed in the pros and cons of using alternative fuels. They have far exceeded my expectations and I recommend this shop to anyone that cares about their car's future.

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Anonymous: I had pretty much the same experience with Ray a few years ago. He did a brake job for me that wasn't done right, he and his wife (works behind the desk) both became verbally abusive when I brought the car back. They won't stand behind their work. I wound up paying a nearby competitor of theirs to fix the 'new' brakes ... my new mechanic found that the passenger side brake cable was affixed completely twisted up on itself. My new mechanic showed me the issue before he fixed it while car was still on lift. My new mechanic has now received a few thousand dollars worth of my business over the past few years. My new mechanic blows these weasels out of the water .. DON'T BE FOOLED BY TECH SHOP'S INITIAL CHEERY ATTITUDE, THEY ARE HORRIBLE HUMAN BEINGS.

1
★☆☆☆☆

Anonymous: I had pretty much the same experience with Ray a few years ago. He did a brake job for me that wasn't done right, he and his wife (works behind the desk) both became verbally abusive when I brought the car back. They won't stand behind their work. I wound up paying a nearby competitor of theirs to fix the 'new' brakes ... my new mechanic found that the passenger side brake cable was affixed completely twisted up on itself. My new mechanic showed me the issue before he fixed it while car was still on lift. My new mechanic has now received a few thousand dollars worth of my business over the past few years. My new mechanic blows these weasels out of the water .. DON'T BE FOOLED BY TECH SHOP'S INITIAL CHEERY ATTITUDE, THEY ARE HORRIBLE HUMAN BEINGS.

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A search of our 3000 + database of customers shows no such incident occurred - ever. As the shop's service manager, I direct the repairs for our only technician, who, like myself, has many years experience, ASE Certification,bi-annual VW training and specialize ONLY in later model VW service. Our reviews on other WEB SITES are all 4 and 5 Star. Our new clients are nearly ALL referrals by satisfied customers. We offer FREE Check Engine Light readings WHILE YOU WAIT and only charge for effected repairs. We also guarantee all work - parts and labor without restriction. We do not guarantee work from other shops. Again, the WEB is a powerful, unregulated technology that can be used for good. We were never contacted by this tracking company for our input. Signed Ray, TEC Shop

5
★★★★★

A search of our 3000 + database of customers shows no such incident occurred - ever. As the shop's service manager, I direct the repairs for our only technician, who, like myself, has many years experience, ASE Certification,bi-annual VW training and specialize ONLY in later model VW service. Our reviews on other WEB SITES are all 4 and 5 Star. Our new clients are nearly ALL referrals by satisfied customers. We offer FREE Check Engine Light readings WHILE YOU WAIT and only charge for effected repairs. We also guarantee all work - parts and labor without restriction. We do not guarantee work from other shops. Again, the WEB is a powerful, unregulated technology that can be used for good. We were never contacted by this tracking company for our input. Signed Ray, TEC Shop

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0 out of 1 people found this review helpful.

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I had an extremely bad experience with this shop recently and feel like I should warn other people about them. While discussing repairs with the owner, Ray (this is after bringing my van there for the last few years and giving them probably a few grand over that time) he suddenly became extremely angry when he erroneosly thought I was questioning their work which I wasn't at all. I was simply asking questions, trying to figure out what was wrong with my van. Even after explaining that I wasn't challenging him, he seemed to completely ignore this and launched into a tirade, screaming obscenites at me! (I am not exagerating in the slightest...I can't repeat the names he was calling me). This verbal assault was completely uprovoked and even a bit frighting as it was so out of the blue and I was concerned that they sill had my van. All I can say is that this guy is NOT stable and I would never recommend anyone go there after I had such a disturbing experience.

1
★☆☆☆☆

I had an extremely bad experience with this shop recently and feel like I should warn other people about them. While discussing repairs with the owner, Ray (this is after bringing my van there for the last few years and giving them probably a few grand over that time) he suddenly became extremely angry when he erroneosly thought I was questioning their work which I wasn't at all. I was simply asking questions, trying to figure out what was wrong with my van. Even after explaining that I wasn't challenging him, he seemed to completely ignore this and launched into a tirade, screaming obscenites at me! (I am not exagerating in the slightest...I can't repeat the names he was calling me). This verbal assault was completely uprovoked and even a bit frighting as it was so out of the blue and I was concerned that they sill had my van. All I can say is that this guy is NOT stable and I would never recommend anyone go there after I had such a disturbing experience.

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1 out of 2 people found this review helpful.

 

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