Hard Drives Northwest

★★★★☆
  • 14315 NE 20th St A

    Bellevue, WA 98007

    Map & Directions
  • 425-644-5400

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Logically... this place is down at the bottom in quality service. If you have time -> buy online... from Newegg, which usually has free shipping and is tax free. If you want it same day -> drive 15 miles to Fry's, at least you have selection there and some of their sales people are actually helpful. If you need it now and don't want to risk your life on I-405 -> then go to Computer Stop (or Hard Drives NW ). Your experience will most likely suck, they will be rude and you WILL pay top-dollar on anything you buy there. Enjoy!

1
★☆☆☆☆

Logically... this place is down at the bottom in quality service. If you have time -> buy online... from Newegg, which usually has free shipping and is tax free. If you want it same day -> drive 15 miles to Fry's, at least you have selection there and some of their sales people are actually helpful. If you need it now and don't want to risk your life on I-405 -> then go to Computer Stop (or Hard Drives NW <same owner>). Your experience will most likely suck, they will be rude and you WILL pay top-dollar on anything you buy there. Enjoy!

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I have been in this store several times this year and last year, i spent well over 5k there last year and I am still treated badly when I shop there.

I went in to look for a sound card and the salesmen was really condescending and pedantic. A salesman (older guy) approached me and asked me If I needed help (cool) I said sure, I am looking for the sounds cards, he pointed to a sign over the isle and said ??Maybe they??re under that sign that says ??SOUND CARDS???

I went in to look at the skeleton tower to find out if it was easy access to the motherboard and the salesman (Indian guy) asked me if I needed help (while sitting at his desk reading a magazine) I told him what I needed and he said in order to show me he would have to power down the machine and he didn??t feel like doing that.

I went in to buy a hard drives, the kid with short hair wanted to sell me a 10k rpm raptor but when I told him I wanted to look around a bit more he got frustrated and made a snide comment and wandered off, I ended up buying several 10k rpm hard drives from there but later regretted it,

It's so tempting to shop there because it's so close, but I dread when they ask me if i need help because i know they are going to either make me upset, or super high pressure, or have some really snide comment

5
★★★★★

I have been in this store several times this year and last year, i spent well over 5k there last year and I am still treated badly when I shop there.

I went in to look for a sound card and the salesmen was really condescending and pedantic. A salesman (older guy) approached me and asked me If I needed help (cool) I said sure, I am looking for the sounds cards, he pointed to a sign over the isle and said ??Maybe they??re under that sign that says ??SOUND CARDS???

I went in to look at the skeleton tower to find out if it was easy access to the motherboard and the salesman (Indian guy) asked me if I needed help (while sitting at his desk reading a magazine) I told him what I needed and he said in order to show me he would have to power down the machine and he didn??t feel like doing that.

I went in to buy a hard drives, the kid with short hair wanted to sell me a 10k rpm raptor but when I told him I wanted to look around a bit more he got frustrated and made a snide comment and wandered off, I ended up buying several 10k rpm hard drives from there but later regretted it,

It's so tempting to shop there because it's so close, but I dread when they ask me if i need help because i know they are going to either make me upset, or super high pressure, or have some really snide comment

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1 out of 1 people found this review helpful.

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I have bought an ethernet card, a USB 2.o upgrade card and a SDRAM DIMM. The two cards worked fine. The prices WERE CHEAPER than what i found on the internet. The DIMM was wrong (my fault i wasn't sure of my computer model. I am now!) and they refunded my money no questions asked. They sell everything 7 day refund no questions asked.a The people were helpful and knowledgeable.
In my book best prices, good help, and an unbeatable return policy...it doesn't get any better than this!!! 5/5 stars!
phil an old hippie-Bellevue WA

5
★★★★★

I have bought an ethernet card, a USB 2.o upgrade card and a SDRAM DIMM. The two cards worked fine. The prices WERE CHEAPER than what i found on the internet. The DIMM was wrong (my fault i wasn't sure of my computer model. I am now!) and they refunded my money no questions asked. They sell everything 7 day refund no questions asked.a The people were helpful and knowledgeable.
In my book best prices, good help, and an unbeatable return policy...it doesn't get any better than this!!! 5/5 stars!
phil an old hippie-Bellevue WA

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I called Computer Stop in Bellevue to get some prices on repairing my PC. I was having terrible problems after removing McAfee and trying to install a newer version. Brian answered the phone and said "Let's just check some things over the phone first." He told me what to do, in layman's terms. He was very sharp and clear in what I should try. Normally, when I talk to an IT Professional about fixing my PC they are out of this country and very hard to understand, or they speak so fact that I cannot grasp what they are telling me to do. Brian was impressive in what he knew and how clear he was in relaying it to me. My computer is now fixed, thanks to Brian. I did not have to bring it in. I know the next time I need something for my computer or need it repaired, Computer Stop is where I am going to go. Thank you very much Brian. You made my day!!! Kathy L

5
★★★★★

I called Computer Stop in Bellevue to get some prices on repairing my PC. I was having terrible problems after removing McAfee and trying to install a newer version. Brian answered the phone and said "Let's just check some things over the phone first." He told me what to do, in layman's terms. He was very sharp and clear in what I should try. Normally, when I talk to an IT Professional about fixing my PC they are out of this country and very hard to understand, or they speak so fact that I cannot grasp what they are telling me to do. Brian was impressive in what he knew and how clear he was in relaying it to me. My computer is now fixed, thanks to Brian. I did not have to bring it in. I know the next time I need something for my computer or need it repaired, Computer Stop is where I am going to go. Thank you very much Brian. You made my day!!! Kathy L

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Before Fry's opened up locally, I used to check Computer Stop and compare prices. They usually have some sale going on, but the prices are never as good as other places. Though they might have a price match system, I'd rather just go to the source and save me the hassle of having to price match. In my computer building years, I have never bought anything from here, and I have constructed 4 complete systems over the years.

3
★★★☆☆

Before Fry's opened up locally, I used to check Computer Stop and compare prices. They usually have some sale going on, but the prices are never as good as other places. Though they might have a price match system, I'd rather just go to the source and save me the hassle of having to price match. In my computer building years, I have never bought anything from here, and I have constructed 4 complete systems over the years.

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This customer service leaves much to be desired. My son bought a video camera from them and 1 bracket dropped off when he only used it once. Took it back to be repaired and they had the same fixed. When my son opened the box he took out the camera and woe and behold the other bracket broke. I had been in touch with customer service and they said my son could not have his money back and I had to take it back to the shop which after some arguing I did. I was not given a receipt for the same but I had left copies of my e-mails with the shop. I then found out that they had lost the camera so my son has no comeback at all. Because of this I will never buy anything from them at all. In the previous 6 months I had bought goods from them amounting to over $1,000 including extended warranties.

PROS: na
CONS: lots of time wasted and money spend for what?

3
★★★☆☆

This customer service leaves much to be desired. My son bought a video camera from them and 1 bracket dropped off when he only used it once. Took it back to be repaired and they had the same fixed. When my son opened the box he took out the camera and woe and behold the other bracket broke. I had been in touch with customer service and they said my son could not have his money back and I had to take it back to the shop which after some arguing I did. I was not given a receipt for the same but I had left copies of my e-mails with the shop. I then found out that they had lost the camera so my son has no comeback at all. Because of this I will never buy anything from them at all. In the previous 6 months I had bought goods from them amounting to over $1,000 including extended warranties.

PROS: na
CONS: lots of time wasted and money spend for what?

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Computer Stop in Bellevue has the greatest selection for the do-it-yourself computer whiz. If you want to build your one computer or fix your computer yourself, they have everything you need. The staff is very knowledgeable and helpful. Even down to the 10 cent piece that will fix your fried motherboard, they've got it. You can go to their website to check their stock and prices before you go in. They have all the high tech toys you can ever imagine and then some!

4
★★★★☆

Computer Stop in Bellevue has the greatest selection for the do-it-yourself computer whiz. If you want to build your one computer or fix your computer yourself, they have everything you need. The staff is very knowledgeable and helpful. Even down to the 10 cent piece that will fix your fried motherboard, they've got it. You can go to their website to check their stock and prices before you go in. They have all the high tech toys you can ever imagine and then some!

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