Precision Tune

★★★☆☆

About Precision Tune

Categories
  • Auto Dealers
  • Automotive Repair
Details
  • Tune Ups

Automotive

Automotive
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3.0 3
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I was a big fan of Precision Auto Tune's owner and staff and took all of my cars there. They were polite and acted as if your concerns were theirs. That's until they damaged my car and insisted nothing was wrong when I took it back to them complaining of the issue. I had it towed to the BMW dealer who reported the damage as... 'whoever welded the exhaust didn't drop it on it's hangers. Instead they hammered the heatshield into the driveshaft. PTAC wouldn't even talk to us, but in their response to our complaint to the BBB, accused us of redamaging our car (in the 24 miles since their repair) and trying to stick it to them. My question is this... if they did such a wonderful job, why wouldn't we have just taken it back to them to repair a second time??? NO HONOR.

1
★☆☆☆☆

I was a big fan of Precision Auto Tune's owner and staff and took all of my cars there. They were polite and acted as if your concerns were theirs. That's until they damaged my car and insisted nothing was wrong when I took it back to them complaining of the issue. I had it towed to the BMW dealer who reported the damage as... 'whoever welded the exhaust didn't drop it on it's hangers. Instead they hammered the heatshield into the driveshaft. PTAC wouldn't even talk to us, but in their response to our complaint to the BBB, accused us of redamaging our car (in the 24 miles since their repair) and trying to stick it to them. My question is this... if they did such a wonderful job, why wouldn't we have just taken it back to them to repair a second time??? NO HONOR.

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These guys have taken great care of our cars. We use them for oil changes all the time and they seem honest and up front. I like how I can call Saturday morning and they have room for me to come in. They don't try to hassle me to get things done. The only problem I ever had was when they were supposed to change my tranny fluid but didn't. They did end up doing it for free, but it's a hassle having to go back when you think something is already done.

4
★★★★☆

These guys have taken great care of our cars. We use them for oil changes all the time and they seem honest and up front. I like how I can call Saturday morning and they have room for me to come in. They don't try to hassle me to get things done. The only problem I ever had was when they were supposed to change my tranny fluid but didn't. They did end up doing it for free, but it's a hassle having to go back when you think something is already done.

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These guys are great! I take my vehicle in every time it needs an oil change. They always have a coupon out there and the front desk guy is always very friendly. I don't feel as if they have ever tried to rip me off. Once, we had a big cost and they were willing to go lower on it we decided to have it fixed. They are very easy to work with and are up front and honest. Close to Fred Meyer so I'm able to shop while they change the oil within an hour's time.

PROS: Courteous and Honest
CONS: Store is a little dirty

4
★★★★☆

These guys are great! I take my vehicle in every time it needs an oil change. They always have a coupon out there and the front desk guy is always very friendly. I don't feel as if they have ever tried to rip me off. Once, we had a big cost and they were willing to go lower on it we decided to have it fixed. They are very easy to work with and are up front and honest. Close to Fred Meyer so I'm able to shop while they change the oil within an hour's time.

PROS: Courteous and Honest
CONS: Store is a little dirty

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