Zales

★★★☆☆
  • 3000 184th Street SW #978, Alderwood Mall

    Lynnwood, WA 98037

    Map & Directions
  • 425-771-7525

About Zales

Categories
  • Jewelry
  • Diamonds
  • Watches
  • Custom Jewelry
  • Jewelry Repair Shops
  • Gifts & Novelties
  • Factory Outlets

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3.0 1
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We took 2 rings in to get sized, as well as 2 watches to get new batteries. The ring sizing was done in a little over a week. The watches they had to send out because they didn't have what they needed to get the backs off. Well, that was a fiasco. It took 2 weeks for them to get back to us, to tell us one needed more than a battery. They waited to do the battery on the 2nd one until they heard back from us. We told them what to do, and it took 2 more weeks. I had to call them to see what the hold-up was. Finally we got it, over 1 month later. They did do a good job sizing the rings though, and they cleaned one which looks fabulous now!

3
★★★☆☆

We took 2 rings in to get sized, as well as 2 watches to get new batteries. The ring sizing was done in a little over a week. The watches they had to send out because they didn't have what they needed to get the backs off. Well, that was a fiasco. It took 2 weeks for them to get back to us, to tell us one needed more than a battery. They waited to do the battery on the 2nd one until they heard back from us. We told them what to do, and it took 2 more weeks. I had to call them to see what the hold-up was. Finally we got it, over 1 month later. They did do a good job sizing the rings though, and they cleaned one which looks fabulous now!

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