Cost Less Auto Parts

★★★★☆
  • 10507 NE 53rd St

    Vancouver, WA 98662

    Map & Directions
  • 360-254-5710

About Cost Less Auto Parts

Categories
  • Auto Parts & Accessories
Details
  • Radiator Repair
Hours
M-Sa 7:30am-10pm, Su 8am-9pm
Special Offer
Call Today
Keywords
  • Alternators
  • Auto Oil
  • Auto Parts
  • Car Batteries
  • Starters
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Automotive

Automotive
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4.0 7
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Poor customer service, always letting senior employees go, I was told it is because they don't want to give vacations or raises. Sure prices are lower, but how about loyalty to their employees. I get to know a parts man that seems to

3
★★★★★

Poor customer service, always letting senior employees go, I was told it is because they don't want to give vacations or raises. Sure prices are lower, but how about loyalty to their employees. I get to know a parts man that seems to

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Great service! Needed wipers on my car yesterday in the horrible rain! Guy who helped ran out there IN THE RAIN, told me to sit in my car so I wouldn't get wet and installed my new wipers for me! Thanks so much!

3
★★★★★

Great service! Needed wipers on my car yesterday in the horrible rain! Guy who helped ran out there IN THE RAIN, told me to sit in my car so I wouldn't get wet and installed my new wipers for me! Thanks so much!

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This is one of the most unique auto parts stores I have been to. It is HUGE. They have tons of staff, tons of products and great prices. I was able to get Fel-Pro gaskets cheaper than anywhere else in town. All of these reviews don't make any sense with what I saw. They have the same or better brands than everyone else, at lower prices and with a better selection. The staff was excellent and knew their stuff. \n\nIt took one visit and I will be a long time customer, I just wish it was less busy.

2
★★★★★

This is one of the most unique auto parts stores I have been to. It is HUGE. They have tons of staff, tons of products and great prices. I was able to get Fel-Pro gaskets cheaper than anywhere else in town. All of these reviews don't make any sense with what I saw. They have the same or better brands than everyone else, at lower prices and with a better selection. The staff was excellent and knew their stuff. \n\nIt took one visit and I will be a long time customer, I just wish it was less busy.

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Cost Less is such a great store to have in our area. The staff knows what they are talking about and can help you even if you don't know what might be the problem. They have tools that you can rent or check out if you don't have the right tool and they don't try to sell you something you don't need. We always go to Cost Less first when we have a need for our cars. If they don't have what you need on hand they are able to get it very quickly!

5
★★★★★

Cost Less is such a great store to have in our area. The staff knows what they are talking about and can help you even if you don't know what might be the problem. They have tools that you can rent or check out if you don't have the right tool and they don't try to sell you something you don't need. We always go to Cost Less first when we have a need for our cars. If they don't have what you need on hand they are able to get it very quickly!

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These guys will have the cheapest auto parts around but make sure you take the old part in before you buy. Most of the time they give you the wrong part and you need to make 2 trips.

4
★★★★☆

These guys will have the cheapest auto parts around but make sure you take the old part in before you buy. Most of the time they give you the wrong part and you need to make 2 trips.

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They tell you one price and when they recieve it they jack up the price! Do not go there they lie. They told us the cost would be $42 for this part and when they got it they charged over $70. They had to order it 4 times before they got the right one and everytime you will have to go down and figure out if its the right one. Waste of gas and time. Then they jack up the price because they want you to probably pay for their shipping cost. Plus they are the rudest people you could ever find in a store. Do not go their they need to learn their customer service skills. Learn from MY mistake!!!!

0
★☆☆☆☆

They tell you one price and when they recieve it they jack up the price! Do not go there they lie. They told us the cost would be $42 for this part and when they got it they charged over $70. They had to order it 4 times before they got the right one and everytime you will have to go down and figure out if its the right one. Waste of gas and time. Then they jack up the price because they want you to probably pay for their shipping cost. Plus they are the rudest people you could ever find in a store. Do not go their they need to learn their customer service skills. Learn from MY mistake!!!!

Cons: Lies, markup for deliveries that they screw up, rude service, horrible professionalism!!!

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I bought spark plugs from them. Two of them broke an hour away from home leaving me stranded two weeks after the install. The night manager had nothing to say expect we don't warranty spake plugs and told me I must have broke them. I told him the manufacturer has a warranty and he walked away from me and wouldn't answer my questions. I have never had a problem with Plugs blowing up, in fact I have never had them break at all. I change them every 3 months for performance reasons. he told me that I didn't know how to install plugs, ya and I didn't rebuild and upgrade my own manual transmission and engine, what a joke. I wouldn't think that a place that almost knows me by name because I'm there weekly, would treat me like that. Manny is a poor representative of the company.

0
★☆☆☆☆

I bought spark plugs from them. Two of them broke an hour away from home leaving me stranded two weeks after the install. The night manager had nothing to say expect we don't warranty spake plugs and told me I must have broke them. I told him the manufacturer has a warranty and he walked away from me and wouldn't answer my questions. I have never had a problem with Plugs blowing up, in fact I have never had them break at all. I change them every 3 months for performance reasons. he told me that I didn't know how to install plugs, ya and I didn't rebuild and upgrade my own manual transmission and engine, what a joke. I wouldn't think that a place that almost knows me by name because I'm there weekly, would treat me like that. Manny is a poor representative of the company.

Pros: cost similar to other discount auto stores

Cons: very busy, poor management and service

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