Grease Monkey

★★★☆☆
  • 12710 N Division St

    Spokane, WA 99218

    Map & Directions
  • 509-464-2060

About Grease Monkey

Hours
Mon-Fri 8am-6pm, Sat 8am-5pm
2.6 5
Hi! Sign in to let us know how Grease Monkey was?
Write a Review
.

I would like to warn anyone thinking of getting services done at Grease Monkey at the Wandermere location.

I went there to get my oil changed knowing that it was a synthetic oil and looking at the board shows that the cost of this service is $71.99 when my service was completed they are going over on the computer with me what had been done and they were charging me $91.99 for my oil change and when I questioned the charge they said "well your car takes special synthetic oil its 5w 40" what kind of crap is that? NO ONE told me that my car takes "special synthetic" (which it doesn't) they just charged me for it and no, they did not honor the price of $71.99 as any reputable company would have. If I would of known I was going to be charged an additional $20.00 for "special synthetic" I would of got in my car, left and taken it to the dealer where the oil change is $64.99

Did they do this because I am a woman? I would say, yes. Why do I say that? Looking at my invoice it shows they put Mobil Delvac 1 in my car (which is the "special synthetic oil" my car requires) thing is my car is not a diesel engine which is what Mobil Delvac 1 is used for and also to verify what oil my vehicle takes I had a man call other Grease Monkey locations in the United States and they all said no, it doesn't require Delvac...hmmm, interesting. This was my first and last visit and I would never recommend going there.

1
★☆☆☆☆

I would like to warn anyone thinking of getting services done at Grease Monkey at the Wandermere location.

I went there to get my oil changed knowing that it was a synthetic oil and looking at the board shows that the cost of this service is $71.99 when my service was completed they are going over on the computer with me what had been done and they were charging me $91.99 for my oil change and when I questioned the charge they said "well your car takes special synthetic oil its 5w 40" what kind of crap is that? NO ONE told me that my car takes "special synthetic" (which it doesn't) they just charged me for it and no, they did not honor the price of $71.99 as any reputable company would have. If I would of known I was going to be charged an additional $20.00 for "special synthetic" I would of got in my car, left and taken it to the dealer where the oil change is $64.99

Did they do this because I am a woman? I would say, yes. Why do I say that? Looking at my invoice it shows they put Mobil Delvac 1 in my car (which is the "special synthetic oil" my car requires) thing is my car is not a diesel engine which is what Mobil Delvac 1 is used for and also to verify what oil my vehicle takes I had a man call other Grease Monkey locations in the United States and they all said no, it doesn't require Delvac...hmmm, interesting. This was my first and last visit and I would never recommend going there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would like to warn anyone thinking of getting services done at Grease Monkey at the Wandermere location.\r
\r
I went there to get my oil changed knowing that it was a synthetic oil and looking at the board shows that the cost of this

3
★★★★★

I would like to warn anyone thinking of getting services done at Grease Monkey at the Wandermere location.\r
\r
I went there to get my oil changed knowing that it was a synthetic oil and looking at the board shows that the cost of this

.

Hello

My name is Michael I am the manager over at Grease Monkey.
As everyone knows businesses have there ups and downs. This one included. I however do my best to make sure my employees are curtious, well trained and above all else honest.

Pls stop by and give us a try i believe you will be pleasently suprised.

If there are any issues that need to be addressed pls feel free to bring them to my attention.

4
★★★★☆

Hello

My name is Michael I am the manager over at Grease Monkey.
As everyone knows businesses have there ups and downs. This one included. I however do my best to make sure my employees are curtious, well trained and above all else honest.

Pls stop by and give us a try i believe you will be pleasently suprised.

If there are any issues that need to be addressed pls feel free to bring them to my attention.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I were told one price but WERE CHARGED another price, $50 MORE. We were told to pay or there would be MAJOR CONSEQUENCES. WE WILL NEVER BE BACK HERE.

1
★☆☆☆☆

My husband and I were told one price but WERE CHARGED another price, $50 MORE. We were told to pay or there would be MAJOR CONSEQUENCES. WE WILL NEVER BE BACK HERE.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to Grease Monkey and planned on having services done. I had a coupon and low and behold the manager tried charging me $100 more than the coupon had said! The manager was arguing with me and yelling at me in front of other customers. He grabbed the receipt out of my hand. When I returned home, I noticed he overcharged my card by $102. What? I called and told them of their mistake and they have refused to credit my card. They charged me $61 just for an oil change which included a $10 off coupon. Stay away, they threatened me over the phone. Oil Can Henry's will at least treat you with respect like everyone should be treated as.

1
★☆☆☆☆

I went to Grease Monkey and planned on having services done. I had a coupon and low and behold the manager tried charging me $100 more than the coupon had said! The manager was arguing with me and yelling at me in front of other customers. He grabbed the receipt out of my hand. When I returned home, I noticed he overcharged my card by $102. What? I called and told them of their mistake and they have refused to credit my card. They charged me $61 just for an oil change which included a $10 off coupon. Stay away, they threatened me over the phone. Oil Can Henry's will at least treat you with respect like everyone should be treated as.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Grease Monkey

Grease Monkey centers provide preventive maintenance services according to owner's manual recommendations for most makes and models of vehicles, with no appointment necessary.

 

Wait, you're the expert.

If you've been to or used Grease Monkey, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review