Lowes

★★★☆☆

About Lowes

Categories
  • Home Builders

Home Construction & Remodeling

Home Construction & Remodeling
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Better service than its competition across the street! I purchased a plastic panel for my florescent ceiling light at the Puyallup Home Depot. It needed to be cut to size. It was brittle and as I cut it and it cracked and broke so I went back to buy another, and asked if it could be cut to size for me. I did not have the correct type of knife at home to cut it. I was told that they don't "do that anymore", and the guy just told me to cut it, "As if you were cutting glass". Like I cut glass every day. I left and went to Lowe's. The man over there, Steven, was very helpful, and explained how to cut the plastic panel properly using my kitchen counter and household tools. He even gave me his own box knife, which was really going above and beyond! IncidentaIly, the quality of the plastic product I bought at Lowe's seems better--less brittle. I usually go to Lowe's instead of Home Depot, because I like the layout and the customer service better. That was reinforced today.

5
★★★★★

Better service than its competition across the street! I purchased a plastic panel for my florescent ceiling light at the Puyallup Home Depot. It needed to be cut to size. It was brittle and as I cut it and it cracked and broke so I went back to buy another, and asked if it could be cut to size for me. I did not have the correct type of knife at home to cut it. I was told that they don't "do that anymore", and the guy just told me to cut it, "As if you were cutting glass". Like I cut glass every day. I left and went to Lowe's. The man over there, Steven, was very helpful, and explained how to cut the plastic panel properly using my kitchen counter and household tools. He even gave me his own box knife, which was really going above and beyond! IncidentaIly, the quality of the plastic product I bought at Lowe's seems better--less brittle. I usually go to Lowe's instead of Home Depot, because I like the layout and the customer service better. That was reinforced today.

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Came in to look at shower door. As I walked threw the isle had about 5 employees walk by with big fake smiles (no one asked if I had any questions). When I found door that I like, I press help bottom, and had to wait for assistance. Stock lady come up and turn the bottom off, said "I do not know anything about this area" I needed to wait till someone else comes up and help me. I waited for about 15 min, finally another employee come up and had no clue what she was taking about. I said forget it and left. Total time loss 30min. If your time is important avoid this Lowe's.

1
★☆☆☆☆

Came in to look at shower door. As I walked threw the isle had about 5 employees walk by with big fake smiles (no one asked if I had any questions). When I found door that I like, I press help bottom, and had to wait for assistance. Stock lady come up and turn the bottom off, said "I do not know anything about this area" I needed to wait till someone else comes up and help me. I waited for about 15 min, finally another employee come up and had no clue what she was taking about. I said forget it and left. Total time loss 30min. If your time is important avoid this Lowe's.

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I was looking to purchase an electric water heater and pushed the assist button located next to the item. The announcement was made over a loud speaker, and no one came after waiting approximatly 30 minutes. I visited a nearby competitor who had a customer representative present and purchased a similar item at the same price. I have shopped at this Lowe's for close to 10 years and service assistance had become worst, to include a drop in the expert advice they normally provided.

1
★☆☆☆☆

I was looking to purchase an electric water heater and pushed the assist button located next to the item. The announcement was made over a loud speaker, and no one came after waiting approximatly 30 minutes. I visited a nearby competitor who had a customer representative present and purchased a similar item at the same price. I have shopped at this Lowe's for close to 10 years and service assistance had become worst, to include a drop in the expert advice they normally provided.

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Its really a mixed bag. The store is easy to find, parking is good, the quality and prices are fair but not always the absolute cheapest. I did find that they will beat other stores prices if you can show or tell them where you found it cheaper. When I buy a large order to remodel or fix up a house I ask for 10% off and depending on which store it is... I get it.

Sometimes I sit on hold a long time, but its the same all over. Overall Lowes is ok.

Don
www.Realhomes.us
www.Homesandproperties.com

4
★★★★☆

Its really a mixed bag. The store is easy to find, parking is good, the quality and prices are fair but not always the absolute cheapest. I did find that they will beat other stores prices if you can show or tell them where you found it cheaper. When I buy a large order to remodel or fix up a house I ask for 10% off and depending on which store it is... I get it.

Sometimes I sit on hold a long time, but its the same all over. Overall Lowes is ok.

Don
www.Realhomes.us
www.Homesandproperties.com

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I dispise shopping at Lowe's. It's impossible to find what you need, and when you need help it's impossible to find someone willing to help!
Our last experience was in their doors dept. The salesperson was yelling at us and about 3 other customers how much he hated his job because they refuse to send anyone to help him in his department. It was actually a terrifying experience! We could not get out of there fast enough.

2
★★☆☆☆

I dispise shopping at Lowe's. It's impossible to find what you need, and when you need help it's impossible to find someone willing to help!
Our last experience was in their doors dept. The salesperson was yelling at us and about 3 other customers how much he hated his job because they refuse to send anyone to help him in his department. It was actually a terrifying experience! We could not get out of there fast enough.

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Just your average home imporvement store, nothing fancy or even eye catching. We were able to find what we need, but there aren't a lot of workers (like Home Depot) readily available to help you find what you need.

3
★★★☆☆

Just your average home imporvement store, nothing fancy or even eye catching. We were able to find what we need, but there aren't a lot of workers (like Home Depot) readily available to help you find what you need.

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Everytime I walk into this store the employees are always eager to help and they are always very nice. Prices are clearly marked and everything is easy to find.

4
★★★★☆

Everytime I walk into this store the employees are always eager to help and they are always very nice. Prices are clearly marked and everything is easy to find.

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