Redmond-Fall City Animal Hospital

★★★★☆
  • 24326 NE Redmond Fall City Rd

    Redmond, WA 98053

    Map & Directions
  • 888-643-4260

4.2 5
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This is absolutely the best animal care I have ever encountered. Dr. Millet is an exceptional veterinarian who is professional, friendly, and thorough. She has taken such great care of our two cats and has always been responsive to our concerns and communication. I recommend her without reservation.

5
★★★★★

This is absolutely the best animal care I have ever encountered. Dr. Millet is an exceptional veterinarian who is professional, friendly, and thorough. She has taken such great care of our two cats and has always been responsive to our concerns and communication. I recommend her without reservation.

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I've just had the WORST experience at Redmond Fall City Animal Hospital. I will NEVER be back there. No compassion, no caring, no explanations.

If you care about how you and your animal will be treated, please go elsewhere. My 6 month old kitten had complications from a surgery and I was treated like I was bothering them. Rude on the phone, rude in person.... *sigh*

Post Op 1 day - He is bleeding and has lost a fair amount of blood for a kitten. I took him into the clinic immediately. Once I got there, 5 receptionists and vet techs were starring at me like I was crazy. Then, RACHEL (a mean and heartless tech) stands up and says, "I'll deal with this" and walks over to take my kitten! WHAT? Deal with this???? He had bled all over my dining room! How about some compassion? How about treating me like I was doing the right thing by bringing him back in? Instead, Rachel made me feel like an idiot. This is not the first time I have dealt with her, but it will be the last.

Finally, after I threw a fit, a doctor comes out to talk to me. I have to say that she made the situation a little better - but she was concerned with my bloody carpet! Who cares about my carpet?!?!!? My kitten is bleeding!!!!!

If my kitten needs any additional follow-up care, we will not be going back to RFCAH. We are now on a mission to find a new vet.

I will make it a point to share this story via email with the 400+ cat owners at Microsoft. I never want anyone to be treated this way again.

1
★☆☆☆☆

I've just had the WORST experience at Redmond Fall City Animal Hospital. I will NEVER be back there. No compassion, no caring, no explanations.

If you care about how you and your animal will be treated, please go elsewhere. My 6 month old kitten had complications from a surgery and I was treated like I was bothering them. Rude on the phone, rude in person.... *sigh*

Post Op 1 day - He is bleeding and has lost a fair amount of blood for a kitten. I took him into the clinic immediately. Once I got there, 5 receptionists and vet techs were starring at me like I was crazy. Then, RACHEL (a mean and heartless tech) stands up and says, "I'll deal with this" and walks over to take my kitten! WHAT? Deal with this???? He had bled all over my dining room! How about some compassion? How about treating me like I was doing the right thing by bringing him back in? Instead, Rachel made me feel like an idiot. This is not the first time I have dealt with her, but it will be the last.

Finally, after I threw a fit, a doctor comes out to talk to me. I have to say that she made the situation a little better - but she was concerned with my bloody carpet! Who cares about my carpet?!?!!? My kitten is bleeding!!!!!

If my kitten needs any additional follow-up care, we will not be going back to RFCAH. We are now on a mission to find a new vet.

I will make it a point to share this story via email with the 400+ cat owners at Microsoft. I never want anyone to be treated this way again.

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The staff was compassionate, professional, empathetic and supportive when we brought in our very sick little dog. As a local dog trainer I have the opportunity to see the inner workings of many area vets and I can easily say that the vets and staff here are as engaged and kind to pets behind the scenes as they are when face to face with their clients.

5
★★★★★

The staff was compassionate, professional, empathetic and supportive when we brought in our very sick little dog. As a local dog trainer I have the opportunity to see the inner workings of many area vets and I can easily say that the vets and staff here are as engaged and kind to pets behind the scenes as they are when face to face with their clients.

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My dog, Booda, loves all of the staff here! They are always so friendly and really do care about your pet. He is excited every time we have an appointment. They give lots of treats and praises. I feel safe with leaving him there, knowing that they will give him the best care. It can be pricey, but the quality of care is worth the cost. Dr. Cox is great!

5
★★★★★

My dog, Booda, loves all of the staff here! They are always so friendly and really do care about your pet. He is excited every time we have an appointment. They give lots of treats and praises. I feel safe with leaving him there, knowing that they will give him the best care. It can be pricey, but the quality of care is worth the cost. Dr. Cox is great!

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I have been going to Redmond Fall City Animal Hospital for approx 15 years. Terri Hartung and staff go above and beyond the usual vet "duties". They are all wonderful, caring people that work there. I would recommend them without a doubt.

5
★★★★★

I have been going to Redmond Fall City Animal Hospital for approx 15 years. Terri Hartung and staff go above and beyond the usual vet "duties". They are all wonderful, caring people that work there. I would recommend them without a doubt.

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Message from Redmond-Fall City Animal Hospital

Offering veterinarians and emergency veterinarians services. Welcome to Redmond-Fall City Animal Hospital! Serving Redmond, Sammamish, Issaquah, Redmond Ridge, Fall City, Carnation, and Snoqualmie. Our goal is to provide a comprehensive approach to veterinary care in a compassionate, caring, and clean environment. We provide healthcare for your pets through a combination of state of the art diagnostics, and a staff that is professional and committed to the highest medical standards. We are extremely proud to be accredited by the American Animal Hospital Association. To achieve this distinction, we voluntarily participated in a comprehensive evaluation. The evaluation included a quality assessment review of the hospitals facility, medical equipment, practice methods and pet health care management. To attain our accreditation we met more than 900 practice standards developed by the American Animal Hospital Association. Only 15% of all small animal practices in the U.S.

More about Redmond-Fall City Animal Hospital

Our veterinarians provide Redmond, Sammamish, Issaquah, Redmond Ridge, Fall City, Carnation and Duvall with comprehensive veterinary care in a compassionate, caring, and clean environment.

 

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