Kid's Castle

★★★☆☆

About Kid's Castle

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  • Children's Clothing Stores

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I had a terrible experience with this store. I brought in 9 boxes of very good condition used baby clothes. A Baby Gap outfit that I paid $50.00 for was worn once. The boxes were stuffed to the top. I was told I would get a call telling me the amount of store credit I would receive and could decide then if I wanted to go ahead.After 1 week, no phone call & when I tried owner/buyer not in I got a clerk who looked up my name and told me she thought it was a $30 store credit, I told her that I did NOT want to sell for that amount and could she have the buyer call me to confirm. When I finally reached the owner Robin she told me that she had pulled 15 items from the boxes and was offering $2 each and the rest I was to pick up as she could not use them. I told her I wanted to pick up ALL of my items and she said that was fine. When I arrived the boxes were only 1/2 to 1/3 full. I checked and all of the top brand items were missing. I looked on the racks in the store and found many, many of my things for sale. A size 24 month Carhart overall is not a commonly seen item so I was positive.
The store employee refused to call the owner, saying the owner has no phone!!!! These people are dishonest crooks. This was not a case of simple mistake, they knew they had sold my stuff and would not admit it. If they can rip me off this easily what will keep them from doing it to others. BE CAREFUL IF YOU ARE SELLING!!

1
★☆☆☆☆

I had a terrible experience with this store. I brought in 9 boxes of very good condition used baby clothes. A Baby Gap outfit that I paid $50.00 for was worn once. The boxes were stuffed to the top. I was told I would get a call telling me the amount of store credit I would receive and could decide then if I wanted to go ahead.After 1 week, no phone call & when I tried owner/buyer not in I got a clerk who looked up my name and told me she thought it was a $30 store credit, I told her that I did NOT want to sell for that amount and could she have the buyer call me to confirm. When I finally reached the owner Robin she told me that she had pulled 15 items from the boxes and was offering $2 each and the rest I was to pick up as she could not use them. I told her I wanted to pick up ALL of my items and she said that was fine. When I arrived the boxes were only 1/2 to 1/3 full. I checked and all of the top brand items were missing. I looked on the racks in the store and found many, many of my things for sale. A size 24 month Carhart overall is not a commonly seen item so I was positive.
The store employee refused to call the owner, saying the owner has no phone!!!! These people are dishonest crooks. This was not a case of simple mistake, they knew they had sold my stuff and would not admit it. If they can rip me off this easily what will keep them from doing it to others. BE CAREFUL IF YOU ARE SELLING!!

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Re-sale, gently used children's clothing store. Very clean and very organized. In-store credit for clothing exchanged. Some toys and kids items. Very reasonably priced and great selection!

4
★★★★☆

Re-sale, gently used children's clothing store. Very clean and very organized. In-store credit for clothing exchanged. Some toys and kids items. Very reasonably priced and great selection!

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