Animal Hospital of Parkland

★★★☆☆
  • 12212 Pacific Ave S

    Tacoma, WA 98444

    Map & Directions
  • 253-536-1505

Pets & Animals

Pets & Animals
More choices in Tacoma:
Resultset_next

Dill Animal Hospital

1420 Meridian Ave E 1 Milton, DE

Resultset_next

Banfield Pet Hospital

10210 59th Ave SW Lakewood, WA

3.375 8
Hi! Sign in to let us know how Animal Hospital of Parkland was?
Write a Review
.

I have taken my cats there for over five years. I have always had a wonderful experience. They always take the time to answer any questions and are very friendly. The cost is no higher than other places. The staff is always friendly. I have to travel a little more to go to them but it is well worth it..Both Dr. Peterens are well informed and up to date on the current information on cats and dogs.

5
★★★★★

I have taken my cats there for over five years. I have always had a wonderful experience. They always take the time to answer any questions and are very friendly. The cost is no higher than other places. The staff is always friendly. I have to travel a little more to go to them but it is well worth it..Both Dr. Peterens are well informed and up to date on the current information on cats and dogs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Extremely bad experience. The on-line reviews about the receptionist being rude were right. The customer service was extremely poor. I was a new customer and was so impressed with the on-line reviews about the doctors (The only negative reviews were about the receptionist), I called a week before and made an appointment. I drove 45 minutes to get there. I arrived 10 minutes early to fill out paperwork. I checked in with the receptionist. She could not find my appointment and was very rude about it. She was agitated. She said the doctors were running 20 minutes behind. After waiting 30 minutes and seeing other people come in after me and seen before me, I spoke to the office manager. To my disbelief, the office manager said, ??Well there was doubt as to if you even made an appointment.? I do not know if she was implying that I was lying but I explained that I was a new customer and thought that the clinic would not say something like that as to offend a new customer.

The office manager??s kept making excuses, saying, ??Well we thought you were just information gathering.? This doesn??t even make sense. I made the appointment a week earlier. She further made referenced that it was my fault that I was not able to be seen.

I was treated as if I was an inconvenience to them and to say that they ??doubted I even made an appointment? is insulting. I walked-out.

In conclusion, I was amazed at the magnitude of the rudeness and poor customer service. Very rarely have I experienced this level of rudeness by someone that was in a position to provide customer service. I would have liked to meet the doctors since their reviews were so wonderful but the receptionist??s attitude and behavior were unacceptable, the office manager??s comment that they ??doubted if I even made an appointment,? having me wait over 30 minutes past my appointment time while other people come in after me and were seen before me are all reasons that will not return.

1
★☆☆☆☆

Extremely bad experience. The on-line reviews about the receptionist being rude were right. The customer service was extremely poor. I was a new customer and was so impressed with the on-line reviews about the doctors (The only negative reviews were about the receptionist), I called a week before and made an appointment. I drove 45 minutes to get there. I arrived 10 minutes early to fill out paperwork. I checked in with the receptionist. She could not find my appointment and was very rude about it. She was agitated. She said the doctors were running 20 minutes behind. After waiting 30 minutes and seeing other people come in after me and seen before me, I spoke to the office manager. To my disbelief, the office manager said, ??Well there was doubt as to if you even made an appointment.? I do not know if she was implying that I was lying but I explained that I was a new customer and thought that the clinic would not say something like that as to offend a new customer.

The office manager??s kept making excuses, saying, ??Well we thought you were just information gathering.? This doesn??t even make sense. I made the appointment a week earlier. She further made referenced that it was my fault that I was not able to be seen.

I was treated as if I was an inconvenience to them and to say that they ??doubted I even made an appointment? is insulting. I walked-out.

In conclusion, I was amazed at the magnitude of the rudeness and poor customer service. Very rarely have I experienced this level of rudeness by someone that was in a position to provide customer service. I would have liked to meet the doctors since their reviews were so wonderful but the receptionist??s attitude and behavior were unacceptable, the office manager??s comment that they ??doubted if I even made an appointment,? having me wait over 30 minutes past my appointment time while other people come in after me and were seen before me are all reasons that will not return.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just moved here and decided to go to their hospital because it was close to my home, however every time that I have been there the receptionist is very rude and acts like I am inconveniencing her. The only saving grace is that the doctor was wonderful and gentle with my puppy. If he is wise he will hire new receptionists.

1
★☆☆☆☆

I just moved here and decided to go to their hospital because it was close to my home, however every time that I have been there the receptionist is very rude and acts like I am inconveniencing her. The only saving grace is that the doctor was wonderful and gentle with my puppy. If he is wise he will hire new receptionists.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First PLEASE read closely the review by KK titled High Cost; she is referencing a DIFFERENT clinic than Animal Hospital of Parkland.

AHofP is a well run hospital whose staff truly care about animals and their owners. My animals go here for many reasons:
1. High Quality Care
2. Knowledgeable Staff
3. Convenient Hours
4. Competitive pricing
5. AND my animals LOVE them!

Consider Animal Hospital of Parkland for your pet!
dkf

5
★★★★★

First PLEASE read closely the review by KK titled High Cost; she is referencing a DIFFERENT clinic than Animal Hospital of Parkland.

AHofP is a well run hospital whose staff truly care about animals and their owners. My animals go here for many reasons:
1. High Quality Care
2. Knowledgeable Staff
3. Convenient Hours
4. Competitive pricing
5. AND my animals LOVE them!

Consider Animal Hospital of Parkland for your pet!
dkf

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I take all my pets here, and I have three dogs and a cat. I get a estimate of how much the costs are when I drop my pets off for the appointment, so there are no surprises :) I find the prices very good, for my big dog his annual shots were $68.00. I would recommend them to anyone looking for a good vet. I was given a tour when I asked to see the facilities. The staff are always friendly. I can also drop my dogs off before work and pick them up after work for convenience as I work full time.

4
★★★★☆

I take all my pets here, and I have three dogs and a cat. I get a estimate of how much the costs are when I drop my pets off for the appointment, so there are no surprises :) I find the prices very good, for my big dog his annual shots were $68.00. I would recommend them to anyone looking for a good vet. I was given a tour when I asked to see the facilities. The staff are always friendly. I can also drop my dogs off before work and pick them up after work for convenience as I work full time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've gone to this vet for almost 10 years. I have always been thrilled by their care, advice and thoughtfulness. I wouldn't go anywhere else.

I need to make a note about the unfortunate experience reported by the unhappy reviewer--it couldn't have been this hospital. There are no female vets in this practice.

5
★★★★★

I've gone to this vet for almost 10 years. I have always been thrilled by their care, advice and thoughtfulness. I wouldn't go anywhere else.

I need to make a note about the unfortunate experience reported by the unhappy reviewer--it couldn't have been this hospital. There are no female vets in this practice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

From my first visit to my last encounter I've had an uneasy feeling about taking my dogs (3) to this business. I've owned dogs for the past 30 years and have either taken them to Jones Animal Hospital or more regularly to Buttons. The reason for the change to Parkland Veterinary Clinic (PVC) was due to a move to the area due to marriage. My husband has used PVC for the past several years. The cost of my first visit (scheduled shots and well being check) for my 2 labs was over $400. The doctor all but insisted that my 8 yr old lab need a senior blood test. The next regular visit the bill was almost $500 and a week later another $600 when one of the dogs got sick. But what really did it was when the doctor refused to write a prescription for a generic medication because "she didn't know anything about it". When I pointed out that I take generic medication, she was unmoved. Why would I want to continue to take my dogs to a clinic who cares more about money than me as the customer and my pets as patients? I had their health records sent back to Buttons where I know the doctor cares more about me and my dogs than the money the clinic makes.

1
★☆☆☆☆

From my first visit to my last encounter I've had an uneasy feeling about taking my dogs (3) to this business. I've owned dogs for the past 30 years and have either taken them to Jones Animal Hospital or more regularly to Buttons. The reason for the change to Parkland Veterinary Clinic (PVC) was due to a move to the area due to marriage. My husband has used PVC for the past several years. The cost of my first visit (scheduled shots and well being check) for my 2 labs was over $400. The doctor all but insisted that my 8 yr old lab need a senior blood test. The next regular visit the bill was almost $500 and a week later another $600 when one of the dogs got sick. But what really did it was when the doctor refused to write a prescription for a generic medication because "she didn't know anything about it". When I pointed out that I take generic medication, she was unmoved. Why would I want to continue to take my dogs to a clinic who cares more about money than me as the customer and my pets as patients? I had their health records sent back to Buttons where I know the doctor cares more about me and my dogs than the money the clinic makes.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We have had many pets over the years, I have had to bring a few recently to have put down as we got most our pets around the same time we moved here 12 years ago.

The staff are super, they are so helpful, caring and understanding. I find the prices here to be very fair, and I love it because it is a small animal hospital so you never feel like another number coming through the doors.

I can't say enough wonderful things about this pet hospital, they are the greatest, and close by home too :o)

PROS: Expert doctors and staff, fair pricing!
CONS: Nothing, I kid you not they are great!

5
★★★★★

We have had many pets over the years, I have had to bring a few recently to have put down as we got most our pets around the same time we moved here 12 years ago.

The staff are super, they are so helpful, caring and understanding. I find the prices here to be very fair, and I love it because it is a small animal hospital so you never feel like another number coming through the doors.

I can't say enough wonderful things about this pet hospital, they are the greatest, and close by home too :o)

PROS: Expert doctors and staff, fair pricing!
CONS: Nothing, I kid you not they are great!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Animal Hospital of Parkland

We understand the special role your pet plays in your family and are dedicated to becoming your partner in your pet's health care. We will treat your pet as we would our own. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire healthcare team is committed to providing personal attention to the unique

More about Animal Hospital of Parkland

Animal Hospital of Parkland, PLLC, in Tacoma, WA is a full service companion animal hospital. It is our commitment to provide quality veterinary care throughout the life of your pet.

 

Wait, you're the expert.

If you've been to or used Animal Hospital of Parkland, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review