U-Haul Moving & Storage Of Rainier Valley

★★★☆☆
  • 2515 Rainier Ave S

    Seattle, WA 98144

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About U-Haul Moving & Storage Of Rainier Valley

Hours
Sun 8am-6pm, Mon-Thu 7am-7pm, Sat 7am-7pm, Fri 7am-8pm

Transportation & Storage

Transportation & Storage
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The employee who helped me with my trailer rental is a credit to your business. I would return there just because of him.

3
★★★★★

The employee who helped me with my trailer rental is a credit to your business. I would return there just because of him.

.

Staff at this location has ALWAYS been helpful and friendly - I'm sad that this will no longer be my "home" U-Haul center. Thank you for the above average service! Prior to renting at this location I always dreaded going to a rental center - I hope the next location I use can perform as well as the team at this location.

5
★★★★★

Staff at this location has ALWAYS been helpful and friendly - I'm sad that this will no longer be my "home" U-Haul center. Thank you for the above average service! Prior to renting at this location I always dreaded going to a rental center - I hope the next location I use can perform as well as the team at this location.

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.

I registered on-line and everything went SO smoothly. The truck was ready on-time and in great working order. Returning was super fast too.

3
★★★★★

I registered on-line and everything went SO smoothly. The truck was ready on-time and in great working order. Returning was super fast too.

.

We have enjoyed outstanding service at other U Haul locations but the manager at this store lost our reservation and was rude and abrupt when we came to the store to pick up our truck. She went out of her way to tell us that no trucks were available in Seattle for that weekend. A quick call to U Haul's 800 number proved her wrong once we left and we went to another locatio where the staff was outstanding.

0
★☆☆☆☆

We have enjoyed outstanding service at other U Haul locations but the manager at this store lost our reservation and was rude and abrupt when we came to the store to pick up our truck. She went out of her way to tell us that no trucks were available in Seattle for that weekend. A quick call to U Haul's 800 number proved her wrong once we left and we went to another locatio where the staff was outstanding.

.

Do whatever you can to avoid this place.
They not only lost my reservation, but also charged me an extra $50 for gas, even though I had already put more than 3 gallons of gas for the 20 miles I had used the 14' truck I rented. Very bad customer service and faulty trucks.

0
★☆☆☆☆

Do whatever you can to avoid this place.
They not only lost my reservation, but also charged me an extra $50 for gas, even though I had already put more than 3 gallons of gas for the 20 miles I had used the 14' truck I rented. Very bad customer service and faulty trucks.

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It's not just this particular Uhaul that is the problem. The company, unfortunately, has what amounts to a monopoly on truck rentals, and therefore does not have to try hard to please.
The stores are notoriously understaffed.
Phone service is terrible. Just calling to find out if a truck is available can take 30 minutes or longer.
Trucks are poorly maintained. The company has done nothing to improve in the past 20 years. Boycott if possible.

2
★★☆☆☆

It's not just this particular Uhaul that is the problem. The company, unfortunately, has what amounts to a monopoly on truck rentals, and therefore does not have to try hard to please.
The stores are notoriously understaffed.
Phone service is terrible. Just calling to find out if a truck is available can take 30 minutes or longer.
Trucks are poorly maintained. The company has done nothing to improve in the past 20 years. Boycott if possible.

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.

I seem to always have to wait forever for them to bring the truck around, and then it is some piece of crap truck that I wonder if it will start when I turn the key.
Then, your time is running out by the minute, and they don't seem to care...
grrr.

2
★★☆☆☆

I seem to always have to wait forever for them to bring the truck around, and then it is some piece of crap truck that I wonder if it will start when I turn the key.
Then, your time is running out by the minute, and they don't seem to care...
grrr.

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More about U-Haul Moving & Storage Of Rainier Valley

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box storage & moving pods; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

 

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