Inglewood Family Health

★★★☆☆
  • 14048 Juanita Dr NE

    Bothell, WA 98034

    Map & Directions
  • 425-899-3883

About Inglewood Family Health

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Benjamin Baker, DC

12305 120th Ave NE, Suite A Kirkland, WA

2.5238 21
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.

This place is truly horrible. Dr. Yeary might be nice, I don't know, I never actually got to meet her. My first visit was fine, got in a quick visit with an RN and then out again. My second time was enough to make me stop going there,

3
★★★★★

This place is truly horrible. Dr. Yeary might be nice, I don't know, I never actually got to meet her. My first visit was fine, got in a quick visit with an RN and then out again. My second time was enough to make me stop going there,

.

I will say I grew up going to this clinic as a child and left not too long ago.
-BAD CUSTOMER SERVISE The staff is rude and disrespectful of the HIPPA Privacy act regularly with all the patients information. (currently employed in the

3
★★★★★

I will say I grew up going to this clinic as a child and left not too long ago.
-BAD CUSTOMER SERVISE The staff is rude and disrespectful of the HIPPA Privacy act regularly with all the patients information. (currently employed in the

.

I was in the clinic twice to see about an injury and as usual I was very satisfied with my care. I also think that the bad reviews listed are bogus and don't reflect the true rating that this clinic deserves.

3
★★★★★

I was in the clinic twice to see about an injury and as usual I was very satisfied with my care. I also think that the bad reviews listed are bogus and don't reflect the true rating that this clinic deserves.

.

My family has been seeing Dr. Yeary and Dr. Dawson on and off since I was a child and they are amazingly kind and dedicated doctors. Despite the distance office staff I don't think they are so deserving to receive so many poor reviews. One, as the previous reviewer pointed out, 6 of the negative reviews were done by two of the same people. Also this Candace lady they speak of is no longer employed there. So if you're looking for a great DO or live in Juanita, I think you'll be pleasently surprised.

2
★★★★☆

My family has been seeing Dr. Yeary and Dr. Dawson on and off since I was a child and they are amazingly kind and dedicated doctors. Despite the distance office staff I don't think they are so deserving to receive so many poor reviews. One, as the previous reviewer pointed out, 6 of the negative reviews were done by two of the same people. Also this Candace lady they speak of is no longer employed there. So if you're looking for a great DO or live in Juanita, I think you'll be pleasently surprised.

Pros: great doctors

Cons: disengaged front office staff

.

I liked my first time at this clinic. I chose it because it is very close to my house, and they accepted my insurance and were taking new patients. I waited for quite a bit, but turns out the wait was worth it. Dr Yeary(sp?) was very nice and patient with me. I had a whole list of issues and she very patiently listned and showed empathy. I will continue to return. As far as the front office staff, they were polite, nothing really remarkable....

2
★★★★☆

I liked my first time at this clinic. I chose it because it is very close to my house, and they accepted my insurance and were taking new patients. I waited for quite a bit, but turns out the wait was worth it. Dr Yeary(sp?) was very nice and patient with me. I had a whole list of issues and she very patiently listned and showed empathy. I will continue to return. As far as the front office staff, they were polite, nothing really remarkable....

Pros: Great first impression of the Doctors

Cons: Waited for a while, but to be expected at most Dr's

.

This place is a rather cramped, crowded place that i have been going to for the last 2 months. I am no longer a patient there, for I came to the conclusion that the front office staff does not have any respect or privacy for neither mine nor other patient's information. I will not go into detail, but I can assure you that I felt violated when it came to my personal information. I tried to shrug off the fact that almost every single time I showed up there I was ignored until it was a convenience to the staff to finally acknowledge me. I am not asking for sole attention but it would of been nice to have been looked in the eye while I was being spoken to. As a former nurse of 20 plus years, I have to say that I have seen better places to go. The doctor's are not an issue, rather it seem's to be that the rest of the staff has really made a negative impression on me.

1
★★☆☆☆

This place is a rather cramped, crowded place that i have been going to for the last 2 months. I am no longer a patient there, for I came to the conclusion that the front office staff does not have any respect or privacy for neither mine nor other patient's information. I will not go into detail, but I can assure you that I felt violated when it came to my personal information. I tried to shrug off the fact that almost every single time I showed up there I was ignored until it was a convenience to the staff to finally acknowledge me. I am not asking for sole attention but it would of been nice to have been looked in the eye while I was being spoken to. As a former nurse of 20 plus years, I have to say that I have seen better places to go. The doctor's are not an issue, rather it seem's to be that the rest of the staff has really made a negative impression on me.

Pros: near Juanita

Cons: Some

.

I have come to the conclusion that the previous reviews are from a ex discruntled employee. This establishment is very small and cozy. If you like old fashioned medicine then this is the place for you. I have seen patients there. Yes sometimes the wait times vary. Every patient gets there time. whether it be 15 minutes to 30 minutes.

1
★★★☆☆

I have come to the conclusion that the previous reviews are from a ex discruntled employee. This establishment is very small and cozy. If you like old fashioned medicine then this is the place for you. I have seen patients there. Yes sometimes the wait times vary. Every patient gets there time. whether it be 15 minutes to 30 minutes.

Pros: good old fashion healthcare

.

I saw that this office was hiring, so I came on line to see what I could find out about them. According to these reviews, it looks like a rather toxic place. But then I noticed that the writing style was the same in almost all the reviews. My guess is that this is probably the same person over and over again, who has too much time on their hands. So, while this log of reviews shows a total of 13, I'm thinking there are really only about 3 different people who wrote reviews here. It's a shame that people take adantage of the internet this way. I'll probably send in my resume anyway.

2
★★★★★

I saw that this office was hiring, so I came on line to see what I could find out about them. According to these reviews, it looks like a rather toxic place. But then I noticed that the writing style was the same in almost all the reviews. My guess is that this is probably the same person over and over again, who has too much time on their hands. So, while this log of reviews shows a total of 13, I'm thinking there are really only about 3 different people who wrote reviews here. It's a shame that people take adantage of the internet this way. I'll probably send in my resume anyway.

Pros: wondering

Cons: wondering

.

I feel sorry for the docs that i have to rate this place with one star. In the future, I wish them well, but I am not returning to their clinic anymore. I am done with the rude and unprofessional manner that the front office staff has towards patients that walk in there, as soon as you sign in, you get the feeling like you are just another number and take a seat. The office is like walking into an old 1970's home with the all wood walls and parking is a nightmare, you have to park next door to bartells to get to your appt on time. That one girl there a Medical assistant anmed Candace P. is obnoxious and thinks she knows it all, i am hoping for her sake they let her go. This lady returned my call being extremely rude and scolded me for something i had no control over. I have had better reception from a homeless guy. I don't recommend.

0
★☆☆☆☆

I feel sorry for the docs that i have to rate this place with one star. In the future, I wish them well, but I am not returning to their clinic anymore. I am done with the rude and unprofessional manner that the front office staff has towards patients that walk in there, as soon as you sign in, you get the feeling like you are just another number and take a seat. The office is like walking into an old 1970's home with the all wood walls and parking is a nightmare, you have to park next door to bartells to get to your appt on time. That one girl there a Medical assistant anmed Candace P. is obnoxious and thinks she knows it all, i am hoping for her sake they let her go. This lady returned my call being extremely rude and scolded me for something i had no control over. I have had better reception from a homeless guy. I don't recommend.

Pros: no

Cons: no

.

yes, I had to experience this clinic on my own time, and even though the previous review before me was negative I chose to take it with a grain of salt and see for myself. I actually responded to one of their online ad's because they were looking for a new Medical Assistant so I got the chance to interview with them. Them, being Holly and Candace. It was the strangest clinic I have seen, very dark and cold feeling, the staff was not better. I was told by Holly afterwards, she would, "get back to me." Jump to a month later, and no one had called me back with a yay or nay. I took it upon to email them thanking them for the interview, but also noted that I was disappointed that although I was waiting for them to get back in touch with me, I have chosen employment elsewhere. I get this nasty, unprofessional email back about a week later (they seem to like to wait things out!) from Candace, and she not also called ME unprofessional for the simple fact that I had suggested that they should perhaps in the future let the people they interview know if they have a job or not, (after all, I have had lots of notifications with yes or no), and she berated me verbally, and also threatened that "the health community was a small one, and I had better be careful about what I say because people talk". Candace also threatened to contact my school and 'let them know what kind of student they have"..which is fine, because I already graduated and they won't care what she says. Does she know her words can be taken as a threat to slander my name? Isn't that what she basically implied? If you want to be treated with respect and dignity, and like your doctor's office to be employed with professional and knowledgable staff that won't use slander or libel when they don't agree with you, I would NOT GO TO THIS PLACE!!! Oh and the parking is limited too if you care about getting to your appointments on time, which speaking of on time, they were very late on seeing me for my interview. shame!

0
★☆☆☆☆

yes, I had to experience this clinic on my own time, and even though the previous review before me was negative I chose to take it with a grain of salt and see for myself. I actually responded to one of their online ad's because they were looking for a new Medical Assistant so I got the chance to interview with them. Them, being Holly and Candace. It was the strangest clinic I have seen, very dark and cold feeling, the staff was not better. I was told by Holly afterwards, she would, "get back to me." Jump to a month later, and no one had called me back with a yay or nay. I took it upon to email them thanking them for the interview, but also noted that I was disappointed that although I was waiting for them to get back in touch with me, I have chosen employment elsewhere. I get this nasty, unprofessional email back about a week later (they seem to like to wait things out!) from Candace, and she not also called ME unprofessional for the simple fact that I had suggested that they should perhaps in the future let the people they interview know if they have a job or not, (after all, I have had lots of notifications with yes or no), and she berated me verbally, and also threatened that "the health community was a small one, and I had better be careful about what I say because people talk". Candace also threatened to contact my school and 'let them know what kind of student they have"..which is fine, because I already graduated and they won't care what she says. Does she know her words can be taken as a threat to slander my name? Isn't that what she basically implied? If you want to be treated with respect and dignity, and like your doctor's office to be employed with professional and knowledgable staff that won't use slander or libel when they don't agree with you, I would NOT GO TO THIS PLACE!!! Oh and the parking is limited too if you care about getting to your appointments on time, which speaking of on time, they were very late on seeing me for my interview. shame!

Pros: i guess they will let any one with no experience work here...woo hoo

Cons: the same as the pros...

.

yes, I had to experience this clinic on my own time, and even though the previous review before me was negative I chose to take it with a grain of salt and see for myself. I actually responded to one of their online ad's because they were looking for a new Medical Assistant so I got the chance to interview with them. Them, being Holly and Candace. It was the strangest clinic I have seen, very dark and cold feeling, the staff was not better. I was told by Holly afterwards, she would, "get back to me." Jump to a month later, and no one had called me back with a yay or nay. I took it upon to email them thanking them for the interview, but also noted that I was disappointed that although I was waiting for them to get back in touch with me, I have chosen employment elsewhere. I get this nasty, unprofessional email back about a week later (they seem to like to wait things out!) from Candace, and she not also called ME unprofessional for the simple fact that I had suggested that they should perhaps in the future let the people they interview know if they have a job or not, (after all, I have had lots of notifications with yes or no), and she berated me verbally, and also threatened that "the health community was a small one, and I had better be careful about what I say because people talk". Candace also threatened to contact my school and 'let them know what kind of student they have"..which is fine, because I already graduated and they won't care what she says. Does she know her words can be taken as a threat to slander my name? Isn't that what she basically implied? If you want to be treated with respect and dignity, and like your doctor's office to be employed with professional and knowledgable staff that won't use slander or libel when they don't agree with you, I would NOT GO TO THIS PLACE!!! Oh and the parking is limited too if you care about getting to your appointments on time, which speaking of on time, they were very late on seeing me for my interview. shame

0
★☆☆☆☆

yes, I had to experience this clinic on my own time, and even though the previous review before me was negative I chose to take it with a grain of salt and see for myself. I actually responded to one of their online ad's because they were looking for a new Medical Assistant so I got the chance to interview with them. Them, being Holly and Candace. It was the strangest clinic I have seen, very dark and cold feeling, the staff was not better. I was told by Holly afterwards, she would, "get back to me." Jump to a month later, and no one had called me back with a yay or nay. I took it upon to email them thanking them for the interview, but also noted that I was disappointed that although I was waiting for them to get back in touch with me, I have chosen employment elsewhere. I get this nasty, unprofessional email back about a week later (they seem to like to wait things out!) from Candace, and she not also called ME unprofessional for the simple fact that I had suggested that they should perhaps in the future let the people they interview know if they have a job or not, (after all, I have had lots of notifications with yes or no), and she berated me verbally, and also threatened that "the health community was a small one, and I had better be careful about what I say because people talk". Candace also threatened to contact my school and 'let them know what kind of student they have"..which is fine, because I already graduated and they won't care what she says. Does she know her words can be taken as a threat to slander my name? Isn't that what she basically implied? If you want to be treated with respect and dignity, and like your doctor's office to be employed with professional and knowledgable staff that won't use slander or libel when they don't agree with you, I would NOT GO TO THIS PLACE!!! Oh and the parking is limited too if you care about getting to your appointments on time, which speaking of on time, they were very late on seeing me for my interview. shame

.

yes, I had to experience this clinic on my own time, and even though the previous review before me was negative I chose to take it with a grain of salt and see for myself. I actually responded to one of their online ad's because they were looking for a new Medical Assistant so I got the chance to interview with them. Them, being Holly and Candace. It was the strangest clinic I have seen, very dark and cold feeling, the staff was not better. I was told by Holly afterwards, she would, "get back to me." Jump to a month later, and no one had called me back with a yay or nay. I took it upon to email them thanking them for the interview, but also noted that I was disappointed that although I was waiting for them to get back in touch with me, I have chosen employment elsewhere. I get this nasty, unprofessional email back about a week later (they seem to like to wait things out!) from Candace, and she not also called ME unprofessional for the simple fact that I had suggested that they should perhaps in the future let the people they interview know if they have a job or not, (after all, I have had lots of notifications with yes or no), and she berated me verbally, and also threatened that "the health community was a small one, and I had better be careful about what I say because people talk". Candace also threatened to contact my school and 'let them know what kind of student they have"..which is fine, because I already graduated. What am I, 12? TALK ABOUT IMMATURE! I think she is rude, crude, has no manners, and if you don't mind having to deal with two faced M.A's ( actually I dont even think she is one), you will love it here. On the other hand, if you want to be treated with respect and dignity, and like your doctor's office to be employed with professional and knowledgable staff that won't use slander or libel when they don't agree with you, I would NOT GO TO THIS PLACE!!! Oh and the parking is limited too if you care about getting to your appointments on time.

0
★☆☆☆☆

yes, I had to experience this clinic on my own time, and even though the previous review before me was negative I chose to take it with a grain of salt and see for myself. I actually responded to one of their online ad's because they were looking for a new Medical Assistant so I got the chance to interview with them. Them, being Holly and Candace. It was the strangest clinic I have seen, very dark and cold feeling, the staff was not better. I was told by Holly afterwards, she would, "get back to me." Jump to a month later, and no one had called me back with a yay or nay. I took it upon to email them thanking them for the interview, but also noted that I was disappointed that although I was waiting for them to get back in touch with me, I have chosen employment elsewhere. I get this nasty, unprofessional email back about a week later (they seem to like to wait things out!) from Candace, and she not also called ME unprofessional for the simple fact that I had suggested that they should perhaps in the future let the people they interview know if they have a job or not, (after all, I have had lots of notifications with yes or no), and she berated me verbally, and also threatened that "the health community was a small one, and I had better be careful about what I say because people talk". Candace also threatened to contact my school and 'let them know what kind of student they have"..which is fine, because I already graduated. What am I, 12? TALK ABOUT IMMATURE! I think she is rude, crude, has no manners, and if you don't mind having to deal with two faced M.A's ( actually I dont even think she is one), you will love it here. On the other hand, if you want to be treated with respect and dignity, and like your doctor's office to be employed with professional and knowledgable staff that won't use slander or libel when they don't agree with you, I would NOT GO TO THIS PLACE!!! Oh and the parking is limited too if you care about getting to your appointments on time.

Pros: small

Cons: rude staff and limited parking avail.

.

experience ever. Rude medical billing staff in the front. the wait is long, even if you get there on time. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm from a post I have read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.

0
★☆☆☆☆

experience ever. Rude medical billing staff in the front. the wait is long, even if you get there on time. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm from a post I have read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.

Pros: none

Cons: yes, they are cons..

.

Holy smokes! Really? They are rude? I have known this for some time now, that is why I don't go there anymore. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm previous posting i read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.
-mike

0
★☆☆☆☆

Holy smokes! Really? They are rude? I have known this for some time now, that is why I don't go there anymore. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm previous posting i read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.
-mike

Pros: none

Cons: they all are cons.

.

Woah, worst experience ever. Rude medical billing staff in the front. the wait is long, even if you get there on time. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm from a post I have read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.

0
★☆☆☆☆

Woah, worst experience ever. Rude medical billing staff in the front. the wait is long, even if you get there on time. Why would they hire so many incompetant people there? The staff turnover is high and Candace is rude, just to affirm from a post I have read. I had to change my family doctor because they are very unprofessional there, its mind boggling to still see them there after many negative encounters with the incompetant staff. If they would just fire them all and re hire new medical assistants I would reconsider going there again. It is an inconvenience to me to go 10 miles out of my way when they are practically next door to me, that is the only reason I chose them. They talk about patient's medical history and charting information within ear shot of the lobby. Do they not know what HIPPA is? Probably not.

Pros: nah

Cons: all

.

The office is a cold dark place. The Dr's are just pill pushers. They will get you in and out. With your arms Full of pills. This is a great place to get what you need. In Pills! No help! Just pills and more pills. They just don't really give you what you really need. Help. They just don't care about People. Cash is what they really care about. Just look at what the Doctors are driving.

0
★☆☆☆☆

The office is a cold dark place. The Dr's are just pill pushers. They will get you in and out. With your arms Full of pills. This is a great place to get what you need. In Pills! No help! Just pills and more pills. They just don't really give you what you really need. Help. They just don't care about People. Cash is what they really care about. Just look at what the Doctors are driving.

Pros: Get all the pills you want

Cons: Don't help you get off the pills they got you on

.

Good experience and I have been going to this clinic for years. The staff has always been professional , and It doesn't hurt when I get my flu shot ! I've never had any problems with the bookkeepers and think they have done a good job when I've had questions on my bill.

2
★★★★★

Good experience and I have been going to this clinic for years. The staff has always been professional , and It doesn't hurt when I get my flu shot ! I've never had any problems with the bookkeepers and think they have done a good job when I've had questions on my bill.

Pros: Friendly staff

Cons: Sometimes we have to wait but it's worth the wait

.

I'm not surprised to find the reviews are about the rude billing people. Most people these days expect to have problems with your Insurance Company when filing claims. I was left a message by a billing person, from Inglewood Family Health, that I was asking them to commit fraud by filing my insurance claim properly. Four different people at my insurance company told me the doctor's office was filing the claim wrong. One of those people, from the insurance company, called the doctors office and left a message. The doctor's office never responded back. I've spent a whole week with this matter. People need to be responsible for their professionalism. If we all move on with our busy life's and not take time to correct the wrongs I guess we get what we get.

By the way, I am a medical professional. I know what clinical history means and this is what the insurance company is needing for a claim. I deal with this all the time in my work. A diagnoses is something that is proven.

0
★☆☆☆☆

I'm not surprised to find the reviews are about the rude billing people. Most people these days expect to have problems with your Insurance Company when filing claims. I was left a message by a billing person, from Inglewood Family Health, that I was asking them to commit fraud by filing my insurance claim properly. Four different people at my insurance company told me the doctor's office was filing the claim wrong. One of those people, from the insurance company, called the doctors office and left a message. The doctor's office never responded back. I've spent a whole week with this matter. People need to be responsible for their professionalism. If we all move on with our busy life's and not take time to correct the wrongs I guess we get what we get.

By the way, I am a medical professional. I know what clinical history means and this is what the insurance company is needing for a claim. I deal with this all the time in my work. A diagnoses is something that is proven.

.

The billing department has the nastiest attitude, and worst ethics I've ever experienced. These idiotic women think they have a right to read confidential medical information because they "are in a medical building", yes, that is what they told me. They are extremely immature and unprofessional, and of course when I ask them not to read my personal doctor's notes, they tell me that they're going to hang up on me. Save your patience, don't go here.

0
★☆☆☆☆

The billing department has the nastiest attitude, and worst ethics I've ever experienced. These idiotic women think they have a right to read confidential medical information because they "are in a medical building", yes, that is what they told me. They are extremely immature and unprofessional, and of course when I ask them not to read my personal doctor's notes, they tell me that they're going to hang up on me. Save your patience, don't go here.

Pros: My doctor is nice

Cons: I'll never go back there because of my experience with the billing dept.

.

These women at the billing dept. are some of the nastiest women that I have ever spoken to. Right off the bat Lisa was horribly sarcastic to me when I returned a call about a copay. For no reason at all she started reading my CONFIDENTIAL medical notes to me, sarcastically mentioning my personal information to me as if I didn't know about it already. These scummy women have no place in any medical department, they need to grow up and get their attitudes fixed.

0
★☆☆☆☆

These women at the billing dept. are some of the nastiest women that I have ever spoken to. Right off the bat Lisa was horribly sarcastic to me when I returned a call about a copay. For no reason at all she started reading my CONFIDENTIAL medical notes to me, sarcastically mentioning my personal information to me as if I didn't know about it already. These scummy women have no place in any medical department, they need to grow up and get their attitudes fixed.

.

While the doctor's at this office deserve 5 stars, the billing department's service and attitude is terrible.

0
★☆☆☆☆

While the doctor's at this office deserve 5 stars, the billing department's service and attitude is terrible.

Pros: Wonderful doctors I'd gladly return to

Cons: Rude billing staff with poor service

 

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