O'Reilly Auto Parts

★★☆☆☆
  • 3725 Ocean Beach Hwy

    Longview, WA 98632

    Map & Directions
  • 360-578-3891

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Sun 8am-8pm, Mon-Sat 7:30am-9pm

Automotive

Automotive
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Schuck's is the worse autosupply store I know of. They do not honor their lifetime warranties without putting up a fight and one time sold me empty boxes for break parts. When I went back to the store to fix this problem they would not do anything for me and told me I should check the boxes for all the parts I need before I leave the store. I told the guy he was making a big mistake and sent my wife in to straighten him out. Next thing I knew, a cop shows up, my wife comes out and asks again what I want. She comes out a few minutes later with all the parts I needed plus the money I had spent. I asked if the cops were there for her and she said no. They were there for another guy who drove 100+ miles with a engine core they said they would pay him for if he brought it in. When he brought it in they said they don't pay for the cores on the weekends so obviously he was a little upset. I have had other bad experiences with Schucks and the only good thing I can say is they have longer hours than most autoparts stores which forces me to buy stuff their occasionally.

1
★☆☆☆☆

Schuck's is the worse autosupply store I know of. They do not honor their lifetime warranties without putting up a fight and one time sold me empty boxes for break parts. When I went back to the store to fix this problem they would not do anything for me and told me I should check the boxes for all the parts I need before I leave the store. I told the guy he was making a big mistake and sent my wife in to straighten him out. Next thing I knew, a cop shows up, my wife comes out and asks again what I want. She comes out a few minutes later with all the parts I needed plus the money I had spent. I asked if the cops were there for her and she said no. They were there for another guy who drove 100+ miles with a engine core they said they would pay him for if he brought it in. When he brought it in they said they don't pay for the cores on the weekends so obviously he was a little upset. I have had other bad experiences with Schucks and the only good thing I can say is they have longer hours than most autoparts stores which forces me to buy stuff their occasionally.

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1 out of 1 people found this review helpful.

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To be world class they definitely need to work on improving their customer assistance areas. I often go there when they have Mequire's car cleaning and waxing products on sale. They have the best selection in town. The staff is not over the top friendly and could possibly smile a bit more or offer help when you are searching for something and can't find it, but I still shop there so it is still worth a good sale.

PROS: A great sale on Mequire's two or three times a year.
CONS: Customer service and parking.

3
★★★☆☆

To be world class they definitely need to work on improving their customer assistance areas. I often go there when they have Mequire's car cleaning and waxing products on sale. They have the best selection in town. The staff is not over the top friendly and could possibly smile a bit more or offer help when you are searching for something and can't find it, but I still shop there so it is still worth a good sale.

PROS: A great sale on Mequire's two or three times a year.
CONS: Customer service and parking.

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Auto parts and accessories include hub caps, bug shields and more; also recycles used oil and special orders parts.

 

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