The Brake Shop

★★★★★
  • 10313 SE Mill Plain Blvd

    Vancouver, WA 98664

    Map & Directions
  • 360-892-1931

Automotive

Automotive
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I've used Steve twice now.

First time, I was having an impossible time removing rear drums off a Subaru Forester (rusted on), so I called around trying to find someone who sounded professional and honest (stay away from Ron's, Brake Team, and especially Gemini), the person on the phone quoted me a price after listening to what I told him about my brakes. I made an appointment because he sounded professional and honest.

I took the work in, was done rather quickly for exactly how much he quoted me, and I was on my way. He was very nice and professional in person too. Appears to be a one-man shop, not entirely sure though.

Second time, I took in a Mazda Protege with a shimmy that I had been dealing with for quite a while (Ron's totally misdiagnosed it), after figuring out the problem, I took it to Steve and had him do some specific work on it. He did exactly what I asked, didn't try to sell me on anything else, and did an outstanding job (he pulled a CV axle and replaced it inside of 30 minutes).

What's more, he provided great customer service. He offered to come in on an off day to do the work; and, get this, he even lists his cell number on his signage and on his answering machine.... Seriously, who does that anymore?!

I will absolutely be taking my business to Steve on issues that I can't do myself.

2
★★★★★

I've used Steve twice now.

First time, I was having an impossible time removing rear drums off a Subaru Forester (rusted on), so I called around trying to find someone who sounded professional and honest (stay away from Ron's, Brake Team, and especially Gemini), the person on the phone quoted me a price after listening to what I told him about my brakes. I made an appointment because he sounded professional and honest.

I took the work in, was done rather quickly for exactly how much he quoted me, and I was on my way. He was very nice and professional in person too. Appears to be a one-man shop, not entirely sure though.

Second time, I took in a Mazda Protege with a shimmy that I had been dealing with for quite a while (Ron's totally misdiagnosed it), after figuring out the problem, I took it to Steve and had him do some specific work on it. He did exactly what I asked, didn't try to sell me on anything else, and did an outstanding job (he pulled a CV axle and replaced it inside of 30 minutes).

What's more, he provided great customer service. He offered to come in on an off day to do the work; and, get this, he even lists his cell number on his signage and on his answering machine.... Seriously, who does that anymore?!

I will absolutely be taking my business to Steve on issues that I can't do myself.

Pros: Work done for exact quoted price, no upsell, no nonsene

Cons: Nothing that I can think of

More about The Brake Shop

The Brake Shop has been serving the greater Vancouver WA area since 1995. Whether you are in need of brake repair, brake replacement, or brake service, The Brake Shop will get the job done right the first time. With a shop motto of “No Gimmicks,” you can trust us to do only what you need. The Brake Shop offers free brake inspections and free estimates on most brake repairs. We offer other automotive repair services as well including tune-ups, oil changes, transmission flushes, timing belts and much more.

 

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