Northwest Bedding

★★★★☆
  • 14102 E Sprague Ave

    Spokane Valley, WA 99216

    Map & Directions
  • 509-922-9000

About Northwest Bedding

Hours
Sun 11am-6pm, Mon-Fri 9am-9pm, Sat 9am-6pm

Home & Garden

Home & Garden
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4.0 6
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DON'T BUY AT NORTHWEST BEDDING COMPANY!! We went to buy a Northern Quest bed as we've stayed at the casino many times and love their beds. The salespeople talked us into a higher priced "Chiropractic" model which I slept on for only two nights after delivery. After which I had a terrible back ache and could not stand up straight. I was told I COULD NOT return the bed. However, I could exchange it for the lower price Northern Quest bed but there would be NO REFUND between the two beds. It took Northwest Bedding a month to exchange the beds. The "Northern Quest" bed I received does not compare to the beds at the casino. It is a much inferior product. So now I have a $2300 bed that CANNOT BE RETURNED NOR EXCHANGED. Please learn from my experience. With all the bedding companies out there giving 90 day money back guaranties, I was a fool to trust and want to buy from a local company. This company does so much business with big hotels they have no regard or care for the individual consumer. NEVER AGAIN TO NORTHWEST BEDDING COMPANY!!

1
★☆☆☆☆

DON'T BUY AT NORTHWEST BEDDING COMPANY!! We went to buy a Northern Quest bed as we've stayed at the casino many times and love their beds. The salespeople talked us into a higher priced "Chiropractic" model which I slept on for only two nights after delivery. After which I had a terrible back ache and could not stand up straight. I was told I COULD NOT return the bed. However, I could exchange it for the lower price Northern Quest bed but there would be NO REFUND between the two beds. It took Northwest Bedding a month to exchange the beds. The "Northern Quest" bed I received does not compare to the beds at the casino. It is a much inferior product. So now I have a $2300 bed that CANNOT BE RETURNED NOR EXCHANGED. Please learn from my experience. With all the bedding companies out there giving 90 day money back guaranties, I was a fool to trust and want to buy from a local company. This company does so much business with big hotels they have no regard or care for the individual consumer. NEVER AGAIN TO NORTHWEST BEDDING COMPANY!!

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I'm so pleased with the new bedroom furniture set I bought with my new mattress. The quality is great, it looks beautiful and it didnt break the bank. I didnt realize that they had so much furniture, good selection and great value.

5
★★★★★

I'm so pleased with the new bedroom furniture set I bought with my new mattress. The quality is great, it looks beautiful and it didnt break the bank. I didnt realize that they had so much furniture, good selection and great value.

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The customer service was top notch! The sales associate we worked with was very knowledgable about the mattress options available. \r
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I also love that you can access the NW Bedding website and get sleeping tips!\r
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Thank you and I

3
★★★★★

The customer service was top notch! The sales associate we worked with was very knowledgable about the mattress options available. \r
\r
I also love that you can access the NW Bedding website and get sleeping tips!\r
\r
Thank you and I

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I recently purchased a mattress from NW Bedding and had a great experience. The staff was very friendly and helpful. I love my new bed and would recommend anyone to go there. They seemed to have some of the best quality beds and furniture for the price.

5
★★★★★

I recently purchased a mattress from NW Bedding and had a great experience. The staff was very friendly and helpful. I love my new bed and would recommend anyone to go there. They seemed to have some of the best quality beds and furniture for the price.

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I would go back in a second. The staff was great, the bed I bought has been wonderful, and I picked up some high quality bedroom furniture that was priced really well.

3
★★★★★

I would go back in a second. The staff was great, the bed I bought has been wonderful, and I picked up some high quality bedroom furniture that was priced really well.

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Northwest Bedding in Spokane WA has the worst customer service of any company I have ever had the misfortune of visiting.

We purchased one of their beds, and when it was delivered, it was EXTREMELY uncomfortable -- we returned it after just spending two nights on it, whereupon we were charged a 25% return charge.

You would be better off going to Macy's (or anywhere else, for that matter) where you will find a MUCH higher quality product for less money, along with a much more favorable 10% return charge (up to 1 month after the purchase).

0
★☆☆☆☆

Northwest Bedding in Spokane WA has the worst customer service of any company I have ever had the misfortune of visiting.

We purchased one of their beds, and when it was delivered, it was EXTREMELY uncomfortable -- we returned it after just spending two nights on it, whereupon we were charged a 25% return charge.

You would be better off going to Macy's (or anywhere else, for that matter) where you will find a MUCH higher quality product for less money, along with a much more favorable 10% return charge (up to 1 month after the purchase).

Pros: None

Cons: Terrible customer service, terrible prices, terrible return policy, terrible quality

 

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