Toyota of Seattle

★★★★★
One Price. Simple.
  • 1925 Airport Way South

    Seattle, WA 98134

    Map & Directions
  • 206-382-4300

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4.7593 54
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I can say that i never thought buying a car would be so exciting, maybe because this was the first positive experience I had. I went online and emailed Dean to see if a certain car was still for sale, within the hour he emailed me back,

3
★★★★★

I can say that i never thought buying a car would be so exciting, maybe because this was the first positive experience I had. I went online and emailed Dean to see if a certain car was still for sale, within the hour he emailed me back,

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I have had only good experiences with this dealer during the car sales process, and during the 3 years I have been servicing the car there. Never a bad moment. Very professional and reliable.

5
★★★★★

I have had only good experiences with this dealer during the car sales process, and during the 3 years I have been servicing the car there. Never a bad moment. Very professional and reliable.

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My mother buys a new 2009 Rav4. At 800 miles the battery is dead. She needed to be somewhere at 4AM so I let her use my car. I also needed a car since the weather that day was not motorcycle friendly. I take out the dead battery out of the new Rav4 and take my "second" car with the battery to Toyota of Seattle. This should be a simple exchange. After wasting two hours at Toyota of Seattle getting blamed for leaving the lights on (Duh, the 2009 Rav4 has timers) and having a parts employee carry my mother's registration around the dealership and talking to me as I was stupid. I took the battery back to my car which a Toyota of Seattle employee called a "Pile of sh**". Okay this 1977 AMC Gremlin works and the 2009 Toyota does not. Get a clue.

Needless to say I wanted to replace my main car with a new truck. After looking at the Tacoma and with the service experience at Toyota of Seattle. I got a similar Ford Ranger for $15,000 instead of the $25,000 for the Tacoma.

If this is way Toyota and its dealership chain wants to treat customers that is fine. This is the way American Motors did it. Need I say more?

0
★☆☆☆☆

My mother buys a new 2009 Rav4. At 800 miles the battery is dead. She needed to be somewhere at 4AM so I let her use my car. I also needed a car since the weather that day was not motorcycle friendly. I take out the dead battery out of the new Rav4 and take my "second" car with the battery to Toyota of Seattle. This should be a simple exchange. After wasting two hours at Toyota of Seattle getting blamed for leaving the lights on (Duh, the 2009 Rav4 has timers) and having a parts employee carry my mother's registration around the dealership and talking to me as I was stupid. I took the battery back to my car which a Toyota of Seattle employee called a "Pile of sh**". Okay this 1977 AMC Gremlin works and the 2009 Toyota does not. Get a clue.

Needless to say I wanted to replace my main car with a new truck. After looking at the Tacoma and with the service experience at Toyota of Seattle. I got a similar Ford Ranger for $15,000 instead of the $25,000 for the Tacoma.

If this is way Toyota and its dealership chain wants to treat customers that is fine. This is the way American Motors did it. Need I say more?

Pros: None

Cons: Where do I start?

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I had just moved to Seattle, and stopped by for an oil change. The staff was great. It was a fairly busy day, but they still took the time to tell me where all the local shops were and things to do within walking distance while I waited. It only took about an hour to get my oil changed, they called me when it was done, and even did a complimentary vacuum!! They're great here

2
★★★★★

I had just moved to Seattle, and stopped by for an oil change. The staff was great. It was a fairly busy day, but they still took the time to tell me where all the local shops were and things to do within walking distance while I waited. It only took about an hour to get my oil changed, they called me when it was done, and even did a complimentary vacuum!! They're great here

Pros: Friendly helpful staff

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I brought my car on Wednesday to have it fixed for the recall I got concerning the windows in the front. Now, I have rattle in both of my front door and the weaterstrips are either popping out or broken. I talk to the Director of Services this morning and of course he was saying it was not their fault. He his still ordering the part and will fix it which is good but sounded like he was doing me a favor...
They might disserve two or three stars if my car is fixed correctly at some point but I don't think it will ever be the same.
I think I will just take pictures of my car prior dropping it anywhere going forward.

0
★☆☆☆☆

I brought my car on Wednesday to have it fixed for the recall I got concerning the windows in the front. Now, I have rattle in both of my front door and the weaterstrips are either popping out or broken. I talk to the Director of Services this morning and of course he was saying it was not their fault. He his still ordering the part and will fix it which is good but sounded like he was doing me a favor...
They might disserve two or three stars if my car is fixed correctly at some point but I don't think it will ever be the same.
I think I will just take pictures of my car prior dropping it anywhere going forward.

.

After my car was totalled in a car accident, I needed a new car and had some time constraints. I've always received good service when I took my car here to get the oil changed, so I decided to look at their used car lot. Not only did they have great customer service, but I was in and out with an excellent deal on a used Corolla within two hours! The young man who helped me was very attentive and friendly and every sales person who saw me asked if I was being helped. The fact that they are non-commission made it a very pleasant buying experience overall. I would definitely recommend them to someone looking for a car.

2
★★★★★

After my car was totalled in a car accident, I needed a new car and had some time constraints. I've always received good service when I took my car here to get the oil changed, so I decided to look at their used car lot. Not only did they have great customer service, but I was in and out with an excellent deal on a used Corolla within two hours! The young man who helped me was very attentive and friendly and every sales person who saw me asked if I was being helped. The fact that they are non-commission made it a very pleasant buying experience overall. I would definitely recommend them to someone looking for a car.

Pros: Location, Customer Service

.

I was blown away with the great treatment I received from Toyota of Seattle. Their non-commissioned selling staff was truly interested in making sure I was happy. They let me set the price on my car and I was in and out of the dealership in less than 2 hours. I highly recommend you experience the excellent service from Toyota of Seattle.

2
★★★★★

I was blown away with the great treatment I received from Toyota of Seattle. Their non-commissioned selling staff was truly interested in making sure I was happy. They let me set the price on my car and I was in and out of the dealership in less than 2 hours. I highly recommend you experience the excellent service from Toyota of Seattle.

Pros: price, non-commissioned sales staff, professionalism, courtesy, speed

Cons: None.

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This is the last place you should go to purchase a car. I had a deal in place and they tried to up the price the next day. The negotiated price was approved by several managers and finalized with a handshake, then another manager denied the agreed upon price the next day. Not only do they have unprofessional, unethical and untrustworthy business practices, they also have the worst customer service. DO NOT BUY YOUR CAR FROM THIS DEALERSHIP!

0
★☆☆☆☆

This is the last place you should go to purchase a car. I had a deal in place and they tried to up the price the next day. The negotiated price was approved by several managers and finalized with a handshake, then another manager denied the agreed upon price the next day. Not only do they have unprofessional, unethical and untrustworthy business practices, they also have the worst customer service. DO NOT BUY YOUR CAR FROM THIS DEALERSHIP!

Pros: Location

Cons: poor customer service, unethical negotiations, bad pricing

Review Partner
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John Parker is very easy to do business with, He help me in all th emanner, This place is very good for taking Toyota for maintenance and serivce. I am very happy with the servic ethey provide.- Ajit Shah

2
★★★★★

John Parker is very easy to do business with, He help me in all th emanner, This place is very good for taking Toyota for maintenance and serivce. I am very happy with the servic ethey provide.- Ajit Shah

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I received great service last week and special thanks to John Parker. He made a stressful and expensive repair much easier ( I have been on crutches from a badly spianed ankle so it wasn't just my car that was gimpy). He went out of his

2
★★★★★

I received great service last week and special thanks to John Parker. He made a stressful and expensive repair much easier ( I have been on crutches from a badly spianed ankle so it wasn't just my car that was gimpy). He went out of his

.

I picked my car after getting tires replaced. Kaitlyn was very welcoming. She arranged to get the hood air filter changed. When the service guy was replacing the engine filter he noticed that the filter behind the glove box also needed to

2
★★★★★

I picked my car after getting tires replaced. Kaitlyn was very welcoming. She arranged to get the hood air filter changed. When the service guy was replacing the engine filter he noticed that the filter behind the glove box also needed to

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I hope I get great follow up service there. I am going to start taking my Tacoma tuck there for service too.

2
★★★★★

I hope I get great follow up service there. I am going to start taking my Tacoma tuck there for service too.

.

Rhonda was the best! She helped all along the way and is the most knowledgeable sales person I have ever spoken with. My wife and I are very pleased.

2
★★★★★

Rhonda was the best! She helped all along the way and is the most knowledgeable sales person I have ever spoken with. My wife and I are very pleased.

.

Rhonda was awesome. We showed up unannounced and even though she was busy, she still kept things moving along and helped keep our 2 yr old entertained through the buying process.

2
★★★★★

Rhonda was awesome. We showed up unannounced and even though she was busy, she still kept things moving along and helped keep our 2 yr old entertained through the buying process.

.

Car is great. Rhonda was great to work with. She actually made it a fun experience.

2
★★★★★

Car is great. Rhonda was great to work with. She actually made it a fun experience.

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I used the Costco Auto Purchasing program, so there was no negotiation necessary. I was pleased they still honored the pricing as it was when I started since Costco changed the requirements during the time I was finalizing my purchase.

2
★★★★★

I used the Costco Auto Purchasing program, so there was no negotiation necessary. I was pleased they still honored the pricing as it was when I started since Costco changed the requirements during the time I was finalizing my purchase.

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The salesman was very laid back and this I appreciated, I do not like pressure types.

2
★★★★★

The salesman was very laid back and this I appreciated, I do not like pressure types.

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I've purchased many cars over the years. The explanation of financing documents, as well as a cost-benefit analysis of certain extras, like the extended warranty and prepaid service charges, was excellent. I have never left a dealership

2
★★★★★

I've purchased many cars over the years. The explanation of financing documents, as well as a cost-benefit analysis of certain extras, like the extended warranty and prepaid service charges, was excellent. I have never left a dealership

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Willingness of sales personnel to spend the time to answer all of my questions thoroughly. I felt attended to without feeling pressured to make a quick decision.

2
★★★★★

Willingness of sales personnel to spend the time to answer all of my questions thoroughly. I felt attended to without feeling pressured to make a quick decision.

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The email responses for price negotiation were to the point and faster than other dealerships.

2
★★★★★

The email responses for price negotiation were to the point and faster than other dealerships.

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I was very pleased with the purchase experience, and since the dealership is only about 4 miles from where I live, I'll definitely take the vehicle to this dealership for scheduled maintenance.

2
★★★★★

I was very pleased with the purchase experience, and since the dealership is only about 4 miles from where I live, I'll definitely take the vehicle to this dealership for scheduled maintenance.

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There shuttle service makes it easy for my husband to drop off and pick up car invisibly during the course of his work day. This dealership so far has seemed to have integrity and be concerned with customer service and satisfaction.

2
★★★★★

There shuttle service makes it easy for my husband to drop off and pick up car invisibly during the course of his work day. This dealership so far has seemed to have integrity and be concerned with customer service and satisfaction.

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The staff was friendly, courteous, respectful, and honest. It was a good car buying experience.

2
★★★★★

The staff was friendly, courteous, respectful, and honest. It was a good car buying experience.

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The van was detailed and immaculate. We are enjoying the convenience of the mobility chair for my husband and we have traveled to Arizona to rest, enjoy the sun and enjoy a few baseball games watching Mariners spring training.

2
★★★★★

The van was detailed and immaculate. We are enjoying the convenience of the mobility chair for my husband and we have traveled to Arizona to rest, enjoy the sun and enjoy a few baseball games watching Mariners spring training.

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Toyota of Seattle stood out as a courteous, knowledgeable dealership who worked hard to get our business without employing a "hard sell".

2
★★★★★

Toyota of Seattle stood out as a courteous, knowledgeable dealership who worked hard to get our business without employing a "hard sell".

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A car was waiting for me, with my name on it, when I got to the dealership for a test drive. That was very nice.

2
★★★★★

A car was waiting for me, with my name on it, when I got to the dealership for a test drive. That was very nice.

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The sales personnel and service personnel were polite efficient and helpful. The explanations and demonstrations of Rhonda were superb.

2
★★★★★

The sales personnel and service personnel were polite efficient and helpful. The explanations and demonstrations of Rhonda were superb.

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I have rarely thought this but there is no substantial changes that need to occur as I really thought the process went well from the first email until I drove away with the car.

2
★★★★★

I have rarely thought this but there is no substantial changes that need to occur as I really thought the process went well from the first email until I drove away with the car.

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I didn't have to go into the office until the end when papers needed signed. They came to my location to value my trade in. No back and forth negotiating was the best part of it. They got me a better interest rate for financing than what I

2
★★★★★

I didn't have to go into the office until the end when papers needed signed. They came to my location to value my trade in. No back and forth negotiating was the best part of it. They got me a better interest rate for financing than what I

.

Superb. Everything was much more than excellent. These people cared.

2
★★★★★

Superb. Everything was much more than excellent. These people cared.

.

Ordered the wrong color car, had to wait two days longer to get it. Not a big deal as they were open and honest and did get me the right car in the end.

2
★★★★☆

Ordered the wrong color car, had to wait two days longer to get it. Not a big deal as they were open and honest and did get me the right car in the end.

.

I've been back several times, and I still receive the same level of professionalism with each visit. The vehicle was in impeccable condition (of course) and included everything that we had requested.

2
★★★★★

I've been back several times, and I still receive the same level of professionalism with each visit. The vehicle was in impeccable condition (of course) and included everything that we had requested.

.

A warning light went on saying "key detected in vehicle". It continued to go on. Toyota of Seattle offered me a loaner vehicle while they resolved this problem. They applied the coating I had ordered for the hood at the same time. All was

2
★★★★★

A warning light went on saying "key detected in vehicle". It continued to go on. Toyota of Seattle offered me a loaner vehicle while they resolved this problem. They applied the coating I had ordered for the hood at the same time. All was

.

I've never enjoyed the car buying process but it was fairly simple and straight forward. I feel I got a fair price and that the dealership was happy because they made some money as well.

2
★★★★☆

I've never enjoyed the car buying process but it was fairly simple and straight forward. I feel I got a fair price and that the dealership was happy because they made some money as well.

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Everyone we talked to and worked with were very professional and friendly. The service was amazing, and making the customer feel welcome, not pressured, and just ... relaxed and important, was really key to the entire experience.

2
★★★★★

Everyone we talked to and worked with were very professional and friendly. The service was amazing, and making the customer feel welcome, not pressured, and just ... relaxed and important, was really key to the entire experience.

.

I recently received a recall notice on my '05 Matrix and called several dealerships to get the issue resolved. After hearing that parts were not available, they would need my car all day and/or it would be some time before they could fit

2
★★★★★

I recently received a recall notice on my '05 Matrix and called several dealerships to get the issue resolved. After hearing that parts were not available, they would need my car all day and/or it would be some time before they could fit

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Last friday on our way through seattle in a driving rainstorm, just south of seattle our windshield wiper broke and fell off to the left side leaving me almost blind in the downpour. we pulled of on the 6th ave south off ramp and i got out

2
★★★★★

Last friday on our way through seattle in a driving rainstorm, just south of seattle our windshield wiper broke and fell off to the left side leaving me almost blind in the downpour. we pulled of on the 6th ave south off ramp and i got out

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Did not push me into buying/leasing the car, but gave me time to make a decision and come back to close the deal.

2
★★★★★

Did not push me into buying/leasing the car, but gave me time to make a decision and come back to close the deal.

.

I liked working with Peter Stojowski, the internet salesperson. He made the whole experience a positive one.

2
★★★★★

I liked working with Peter Stojowski, the internet salesperson. He made the whole experience a positive one.

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Toyota of Seattle are great people that treat you like family when you buy a car there.

2
★★★★★

Toyota of Seattle are great people that treat you like family when you buy a car there.

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Peter provided such outstanding service to us!!! We could tell he truly cared about finding the car that matched our needs. He always kept us updated about our search to try and find us the perfect car. We will for sure recommend family

2
★★★★★

Peter provided such outstanding service to us!!! We could tell he truly cared about finding the car that matched our needs. He always kept us updated about our search to try and find us the perfect car. We will for sure recommend family

.

I believe that everyone at Toyota Of Seattle went out of their way to ensure that I was extremely satisfied with my purchase. I can be a very difficult customer to please as I demand a higher standard of service. Toyota of Seattle was up

2
★★★★★

I believe that everyone at Toyota Of Seattle went out of their way to ensure that I was extremely satisfied with my purchase. I can be a very difficult customer to please as I demand a higher standard of service. Toyota of Seattle was up

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Your drivers are always so great! They're always on time and very personable. Love the door-to-door delivery to work when my car's in the shop. They say good things about their jobs and the family that runs this dealership, which makes me

2
★★★★★

Your drivers are always so great! They're always on time and very personable. Love the door-to-door delivery to work when my car's in the shop. They say good things about their jobs and the family that runs this dealership, which makes me

.

I really appreciated that Seattle of Toyota was honest and up front with me and quoted me a fair price for my new truck. While I was shopping for my new truck I went to a couple of dealerships locally and one of the dealerships I felt did

2
★★★★★

I really appreciated that Seattle of Toyota was honest and up front with me and quoted me a fair price for my new truck. While I was shopping for my new truck I went to a couple of dealerships locally and one of the dealerships I felt did

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Quick and friendly and felt like they tried to make a connection with everyone we saw at the dealership (did not feel like a typical car sale).

2
★★★★★

Quick and friendly and felt like they tried to make a connection with everyone we saw at the dealership (did not feel like a typical car sale).

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We knew up front what we wanted, how much it was going to cost and there was no "dancing around". We were treated with dignity and respect.

2
★★★★★

We knew up front what we wanted, how much it was going to cost and there was no "dancing around". We were treated with dignity and respect.

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I had walked down from my hotel just to look at the cars in the lot, since my cousin had just purchased his sixth Toyota. I actually was not considering buying anything that day, but after walking the lot, riding in a Camry, the last car I

2
★★★★★

I had walked down from my hotel just to look at the cars in the lot, since my cousin had just purchased his sixth Toyota. I actually was not considering buying anything that day, but after walking the lot, riding in a Camry, the last car I

.

The staff struck a balance between being real and genuine people and also effective salesman. I found this especially impressive and rare to come across in this industry. I never felt pushed or rushed to make a decision and at the same

2
★★★★★

The staff struck a balance between being real and genuine people and also effective salesman. I found this especially impressive and rare to come across in this industry. I never felt pushed or rushed to make a decision and at the same

.

While the location of the dealership can be a bit tricky for people who don't live in the city (and aren't used to all the one-way streets), my experience was worth it. While other dealerships were overwhelming and sometimes very

2
★★★★★

While the location of the dealership can be a bit tricky for people who don't live in the city (and aren't used to all the one-way streets), my experience was worth it. While other dealerships were overwhelming and sometimes very

.

LOVED that they found the EXACT vehicle specifications I wanted! even though it was at another lot, and had it delivered the next day, LOVED the full tank of gas! LOVED the donuts from Top Pot! LOVED the service guy who carried and

2
★★★★★

LOVED that they found the EXACT vehicle specifications I wanted! even though it was at another lot, and had it delivered the next day, LOVED the full tank of gas! LOVED the donuts from Top Pot! LOVED the service guy who carried and

.

We liked that our salesperson and the staff at the dealership. It's not very often that you find a dealership that doesn't feel... for lack of better words, slimy and deceptive to the customer. We were able to go over all the paperwork

2
★★★★★

We liked that our salesperson and the staff at the dealership. It's not very often that you find a dealership that doesn't feel... for lack of better words, slimy and deceptive to the customer. We were able to go over all the paperwork

.

I have had to return a couple of times for questions which were promptly attended to. Low pressure but polite accommodation of salesperson Gil Champagme. Prompt response to USAA auto purchase program

2
★★★★★

I have had to return a couple of times for questions which were promptly attended to. Low pressure but polite accommodation of salesperson Gil Champagme. Prompt response to USAA auto purchase program

.

Rhonda made sure that EVERYTHING was the way it was portrayed prior to me picking up the vehicle and going the extra mile to see that I was satisfied. What I was quoted was what I paid for. At no point did the price vary and there was no

2
★★★★★

Rhonda made sure that EVERYTHING was the way it was portrayed prior to me picking up the vehicle and going the extra mile to see that I was satisfied. What I was quoted was what I paid for. At no point did the price vary and there was no

.

Rhonda provided great training during the test-drive and when I took delivery of the car. I got the deal I wanted with no hassles and got exactly the car I wanted. Quick and efficient and worked with my wife and I to secure separate

2
★★★★★

Rhonda provided great training during the test-drive and when I took delivery of the car. I got the deal I wanted with no hassles and got exactly the car I wanted. Quick and efficient and worked with my wife and I to secure separate

 

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