Graff's Automotive Inc.

★★★☆☆
Quality Automotive Parts, Service and Repairs.
  • 2318 Point Fosdick Dr NW

    Gig Harbor, WA 98335

    Map & Directions
  • 253-851-9974

Automotive

Automotive
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Every experience I have had with Graffs is positive. They are honest, accommodating and super friendly. I totally trust them with our vehicles.

5
★★★★★

Every experience I have had with Graffs is positive. They are honest, accommodating and super friendly. I totally trust them with our vehicles.

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honest, honest, honest,,,put your car in their hands and trust them to do it right without any fear of being ripped off,,,over 20 years of experience with them and go back again and again!!!

5
★★★★★

honest, honest, honest,,,put your car in their hands and trust them to do it right without any fear of being ripped off,,,over 20 years of experience with them and go back again and again!!!

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These folks have been great! Their prices are reasonable and have performed some minor tasks for free. We have been going to them for years and years. I highly recommend them. They call with estimates and the car always seems to be ready when they say it will be. We don't take our car anywhere else.

5
★★★★★

These folks have been great! Their prices are reasonable and have performed some minor tasks for free. We have been going to them for years and years. I highly recommend them. They call with estimates and the car always seems to be ready when they say it will be. We don't take our car anywhere else.

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These guys were dishonest with us and also gave us very, very poor service. They are not interested in satisfying customers, but they will take your check.

1
★☆☆☆☆

These guys were dishonest with us and also gave us very, very poor service. They are not interested in satisfying customers, but they will take your check.

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After repair was done that I initially took car in for the next day my radiator had crack/leaking when it was fine before?! Also they never called to let me know what repair was, cost estimate or when vehicle was ready...No customer service

1
★☆☆☆☆

After repair was done that I initially took car in for the next day my radiator had crack/leaking when it was fine before?! Also they never called to let me know what repair was, cost estimate or when vehicle was ready...No customer service

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I also have been taking my vehicles to Graff's for 10 years. I am always impressed with their conscientious efforts to resolve problems quickly and economically for their customers. Very busy shop, appointment is best.

5
★★★★★

I also have been taking my vehicles to Graff's for 10 years. I am always impressed with their conscientious efforts to resolve problems quickly and economically for their customers. Very busy shop, appointment is best.

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I was astounded to read the previous review. Everyone has their opinion, but as mine is quite different from that other, I thought I'd offer it for comparison.

Rick Graff at Graff's Automotive had done lots of work on our cars over the years and we've always been pleased with the work, the service and the value.

My daughter had a problem with her Nissan Altima a few weeks ago and he got her car right in and fixed quickly as she was in a hurry to get over Snoqualmie Pass. Right now, an old Ford Explorer of ours is at Graff's -- and Rick has been super easy to work with. This is the closest thing to a neighborhood repair shop and he's been in business for years. THAT doesn't happen by chance.

Note: l've seen our local firefighters bring their private vehicles to Graff's. Surely they could go wherever they want, but he's got a good reputation with them... and us.

4
★★★★☆

I was astounded to read the previous review. Everyone has their opinion, but as mine is quite different from that other, I thought I'd offer it for comparison.

Rick Graff at Graff's Automotive had done lots of work on our cars over the years and we've always been pleased with the work, the service and the value.

My daughter had a problem with her Nissan Altima a few weeks ago and he got her car right in and fixed quickly as she was in a hurry to get over Snoqualmie Pass. Right now, an old Ford Explorer of ours is at Graff's -- and Rick has been super easy to work with. This is the closest thing to a neighborhood repair shop and he's been in business for years. THAT doesn't happen by chance.

Note: l've seen our local firefighters bring their private vehicles to Graff's. Surely they could go wherever they want, but he's got a good reputation with them... and us.

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.

Had to have a distributor cap replaced twice by Graff's; third time I gave up and took it to the dealership. They showed me the cap; as cheap and flimsy as possible!! After spending nearly a grand there, I strongly suggest to everyone to go elsewhere. Also very difficult to get them to answer the phone.

1
★☆☆☆☆

Had to have a distributor cap replaced twice by Graff's; third time I gave up and took it to the dealership. They showed me the cap; as cheap and flimsy as possible!! After spending nearly a grand there, I strongly suggest to everyone to go elsewhere. Also very difficult to get them to answer the phone.

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