AutoLogic Inc.

★★★★★
Monday - Friday 7:00 AM - 5:30PM
  • 1407 132nd Ave NE Suite #3 Suite #3

    Bellevue, WA 98005

    Map & Directions
  • 425-455-2303

About AutoLogic Inc.

Categories
  • Automotive Repair
  • Brake Repair
  • Transmission Repair
  • Oil Changes
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • BMW
  • BMW
  • BMW
  • BMW
  • BMW
  • BMW
  • Audi
  • Audi
  • Audi
  • Audi
  • Audi
  • Mercedes-Benz
  • Mercedes-Benz
  • Mercedes-Benz
  • Mercedes-Benz
  • Mercedes-Benz
Details
  • Muffler Repair
  • Transmission Repair
  • Oil Changes
  • Auto Diagnostics
Hours
M-F 7:30am-5pm, Sa-Su Closed
Emails
  • webmaster@autologic-inc.com
Year Established
  • 1976
Keywords
  • Maintenance & Electrical Diagnostic, Automotive repair, Diesel Repair, Brake Repair, Suspension Work
5 40
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.

I have a really high expectations when it comes to customer service. this place is AMAZING!
people are friendly, they shpow you everythign bout yoru car, and explain everything.
they have great discounts for MSFT Prime and AAA

3
★★★★★

I have a really high expectations when it comes to customer service. this place is AMAZING!
people are friendly, they shpow you everythign bout yoru car, and explain everything.
they have great discounts for MSFT Prime and AAA

.

I whole heartedly agree with Jennifer B. AutoLogic is my favorite shop around. They are always honest and deliver nothing but the best in customer service and excellence in repairs. I would never take my car anywhere else. They truly care about their customers.

5
★★★★★

I whole heartedly agree with Jennifer B. AutoLogic is my favorite shop around. They are always honest and deliver nothing but the best in customer service and excellence in repairs. I would never take my car anywhere else. They truly care about their customers.

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Business Response:

Thank you for the heartfelt review. We appreciate all comments and thoughts both good and bad.
.

Not only do I take my car to AutoLogic and only AutoLogic, so do my Cousins, Parents, Grandparents and Friends. We are all very pleased with the HONESTY and PROFESSIONAL SERVICE that we receive EVERY time. The Service advisors are always UPFRONT and FRIENDLY with us every time we bring our cars in. They are always accurate on pricing down to the dollar and if something unforeseen shall arise that pushes the original estimate up above the agreed upon amount, they ALWAYS call and ask for authorization to move forward.
I deeply disheartens me to read reviews of our FAVORITE shop like the one Heather G posted. Clearly this person is trying to give a bad name to a business that is in no way, shape or form deserving of that review because they had a bad day and wanted to take their nonsense out on someone else. They really should READ and LISTEN to what they are being told before authorizing service of any type to their car. Like the old saying goes ??READ BEFORE YOU SIGN?.

5
★★★★★

Not only do I take my car to AutoLogic and only AutoLogic, so do my Cousins, Parents, Grandparents and Friends. We are all very pleased with the HONESTY and PROFESSIONAL SERVICE that we receive EVERY time. The Service advisors are always UPFRONT and FRIENDLY with us every time we bring our cars in. They are always accurate on pricing down to the dollar and if something unforeseen shall arise that pushes the original estimate up above the agreed upon amount, they ALWAYS call and ask for authorization to move forward.
I deeply disheartens me to read reviews of our FAVORITE shop like the one Heather G posted. Clearly this person is trying to give a bad name to a business that is in no way, shape or form deserving of that review because they had a bad day and wanted to take their nonsense out on someone else. They really should READ and LISTEN to what they are being told before authorizing service of any type to their car. Like the old saying goes ??READ BEFORE YOU SIGN?.

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Business Response:

Jennifer, thank you for giving us such a rave review. In this day and age so often only the bad reviews get posted by unhappy customers. We appreciate all comments both good and bad. Thank you.
.

Not only do I take my car to AutoLogic and only AutoLogic, so do my Cousins, Parents, Grandparents and Friends. We are all very pleased with the HONESTY and PROFESSIONAL SERVICE that we receive EVERY time. The Service advisors are

3
★★★★★

Not only do I take my car to AutoLogic and only AutoLogic, so do my Cousins, Parents, Grandparents and Friends. We are all very pleased with the HONESTY and PROFESSIONAL SERVICE that we receive EVERY time. The Service advisors are

.

I had brought my vehicle to Autologic when the check engine light came on. I chose Autologic based on a referral from my coworker. The technican explained that it would be $113.22 for the work which involved checking why the light was on as well as repairing whatever was wrong as long as it was minor. I agreed to the charge based on the understanding that Autologic would be able to amend the problem.

They called a few hours later and said that the problem was a minor computer problem that could be fixed free to charge by the Nissan Dealer but that I owed them the $133.22. I explained to the techician that I did not think it was fair to be charged over $100 for the 5 minutes maximum that it takes to do the diagnostic since the didn't do any repairs on my vehicle. I was told that I needed to pay the charge and that no negotiation would be made.

I later found out that Aamco in Bellevue will check your engine light for FREE!

1
★☆☆☆☆

I had brought my vehicle to Autologic when the check engine light came on. I chose Autologic based on a referral from my coworker. The technican explained that it would be $113.22 for the work which involved checking why the light was on as well as repairing whatever was wrong as long as it was minor. I agreed to the charge based on the understanding that Autologic would be able to amend the problem.

They called a few hours later and said that the problem was a minor computer problem that could be fixed free to charge by the Nissan Dealer but that I owed them the $133.22. I explained to the techician that I did not think it was fair to be charged over $100 for the 5 minutes maximum that it takes to do the diagnostic since the didn't do any repairs on my vehicle. I was told that I needed to pay the charge and that no negotiation would be made.

I later found out that Aamco in Bellevue will check your engine light for FREE!

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Business Response:

Thank you for the comment Heather, after your visit we changed our policy and implemented a curb side complimentary code check. In the case of your Nissan we spent the testing time needed to determine what the fault was in the fuel sender module, found the technical bulletin and also contacted the Nissan dealership to verify that your truck would be repaired under warranty. We spent time well and above a curb side complimentary code retrieval and and thus charged you accordingly. Some may argue that a shop could have just repaired it, charged you and not explained that Nissan would repair the vehicle for free. I think that would have been the dishonest route, not charging you accordingly and sending you off for a FREE repair.
.

I had brought my vehicle to Autologic when the check engine light came on. I chose Autologic based on a referral from my coworker. The technican explained that it would be $113.22 for the work which involved checking why the light was on

3
★★★★★

I had brought my vehicle to Autologic when the check engine light came on. I chose Autologic based on a referral from my coworker. The technican explained that it would be $113.22 for the work which involved checking why the light was on

.

My office is right down the road from them in bellevue. So on the day my car was acting up I drove over and dropped it off. They were nice enough to drop me off at work and then they picked me up once the car was finished. It was very convineant and allowed me to work without missing much of my day. On top of that my car has run like a top ever since.

2
★★★★★

My office is right down the road from them in bellevue. So on the day my car was acting up I drove over and dropped it off. They were nice enough to drop me off at work and then they picked me up once the car was finished. It was very convineant and allowed me to work without missing much of my day. On top of that my car has run like a top ever since.

Pros: They have a customer shuttle!!

Cons: None that I know of

.

I recently took my car in for a new battery and regular servicing after reading all the glowing reviews on Angie's List and here. All it takes to experience the difference is one call to the shop. You are immediately treated with genuine courtesy & respect by the very pleasant staff. This is so rare with auto shops that we have all come to expect to be brushed aside, put on hold and treated like we are a nuisance. Not here. When I arrived they told me everything they were going to do and how much it was going to cost. They call you if anything is found that will cost above that amount, and they don't do unnecessary repairs...a huge relief in itself. They can explain exactly what's going on with your car in a way you can understand, because THEY understand. When I picked up my car from them, it was running like the day I bought it (and my car is 9 yrs. old). I was on cloud nine. After 30 years in Bellevue, I finally have found "my shop". Save yourself the wait and call them today.

2
★★★★★

I recently took my car in for a new battery and regular servicing after reading all the glowing reviews on Angie's List and here. All it takes to experience the difference is one call to the shop. You are immediately treated with genuine courtesy & respect by the very pleasant staff. This is so rare with auto shops that we have all come to expect to be brushed aside, put on hold and treated like we are a nuisance. Not here. When I arrived they told me everything they were going to do and how much it was going to cost. They call you if anything is found that will cost above that amount, and they don't do unnecessary repairs...a huge relief in itself. They can explain exactly what's going on with your car in a way you can understand, because THEY understand. When I picked up my car from them, it was running like the day I bought it (and my car is 9 yrs. old). I was on cloud nine. After 30 years in Bellevue, I finally have found "my shop". Save yourself the wait and call them today.

Pros: Knowlegable staff, extremely polite, helpful & honest

Cons: None

.

i have heard from a very reliable source who sais that they are writing there own reviews because what customer is really gonna be that descriptive about how clean the shop is and organized there tools are and how they are covered up and the aaa operator quickly suggested them i think that is a lil to quincidentle. and they saved them in over $800.00 in parts alone the shop wouldnt even make money. im not for sure about this and hate to say something thats not true but just use commen sense and base your opinion on what you read in the reviews and you make the decision to see if you think they are actually real my opinion is that there are not and i dont believe any customer would have this much information about a shop and be that descriptive why would a customer think of facts that only a shop manager or owner would i mean come on now really thats not very honest if it is fake but i would love to meet the customer that did write that if they did

0
★☆☆☆☆

i have heard from a very reliable source who sais that they are writing there own reviews because what customer is really gonna be that descriptive about how clean the shop is and organized there tools are and how they are covered up and the aaa operator quickly suggested them i think that is a lil to quincidentle. and they saved them in over $800.00 in parts alone the shop wouldnt even make money. im not for sure about this and hate to say something thats not true but just use commen sense and base your opinion on what you read in the reviews and you make the decision to see if you think they are actually real my opinion is that there are not and i dont believe any customer would have this much information about a shop and be that descriptive why would a customer think of facts that only a shop manager or owner would i mean come on now really thats not very honest if it is fake but i would love to meet the customer that did write that if they did

Pros: none

Cons: the reviews are fake

.

I brought my 95 volvo 850 GLT to fix a few problems in Feb 09 and was recommended to replace a ton of stuff. Since I was going to give the car to my 16-year-old so I feel obligated to make sure the car is safe. I paid more than $1000 for the work. In less than 2 months, the coolant in the car started to leak, I brought the car back thinking that it is still within the warranty of the previous service. I was told to replace radiator and again charged $600. Not long after, the air conditioner broke down. I was too afraid to go back to AutoLogic. I don't trust them anymore. I think the reviews here sound too good to be true. The consumer checkbook just gave them an ok rating. For me, Autologic is a nightmare.

0
★☆☆☆☆

I brought my 95 volvo 850 GLT to fix a few problems in Feb 09 and was recommended to replace a ton of stuff. Since I was going to give the car to my 16-year-old so I feel obligated to make sure the car is safe. I paid more than $1000 for the work. In less than 2 months, the coolant in the car started to leak, I brought the car back thinking that it is still within the warranty of the previous service. I was told to replace radiator and again charged $600. Not long after, the air conditioner broke down. I was too afraid to go back to AutoLogic. I don't trust them anymore. I think the reviews here sound too good to be true. The consumer checkbook just gave them an ok rating. For me, Autologic is a nightmare.

Pros: The car is fixed

Cons: They did more work than necessary and more problems later

.

I have never been overcharged or over sold by Autologic. The service technicians undergo constant continuing education and are current on the best and most efficient methods of providing service at the lowest cost. This is a family business and they consider their customers part of the family. I was in their office once when I heard the owner suggest to a potential customer that they would be better off going to the dealer for their specific problem ?? who else would do that?
I rarely endorse anything without qualification, but I whole heartedly recommend Autologic without reservation for any auto repair you may need.

If you need any more convincing, I suggest you call the owner with your specific question and see if you aren??t impressed with the answer. He puts ??Car Talk? to shame.

5
★★★★★

I have never been overcharged or over sold by Autologic. The service technicians undergo constant continuing education and are current on the best and most efficient methods of providing service at the lowest cost. This is a family business and they consider their customers part of the family. I was in their office once when I heard the owner suggest to a potential customer that they would be better off going to the dealer for their specific problem ?? who else would do that?
I rarely endorse anything without qualification, but I whole heartedly recommend Autologic without reservation for any auto repair you may need.

If you need any more convincing, I suggest you call the owner with your specific question and see if you aren??t impressed with the answer. He puts ??Car Talk? to shame.

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Business Response:

Thank you for the great comments. We appreciate your thoughts.
.

Full discloser: I am a customer, I am also a friend. I know that Autologic will never do anything that isn't necessary, will not charge you more than the market price, will never lie or evade or cheat. I know that the technicians at Autologic are fully qualified and trained. I know they keep current on the latest technologies and attend ongoing education. I know that they are dedicated to service and customer satisfaction.
Autologic has the highest AAA rating - and that does not come easy.
I know that when I go out to dinner, or watch a football game, or go flying with the owner of Autologic, the topic of his customers always comes up - he never stops thinking about you.
I promise you, you could never find a better, more honest, technically superior, customer oriented auto service than you can find at AutoLogic.

2
★★★★★

Full discloser: I am a customer, I am also a friend. I know that Autologic will never do anything that isn't necessary, will not charge you more than the market price, will never lie or evade or cheat. I know that the technicians at Autologic are fully qualified and trained. I know they keep current on the latest technologies and attend ongoing education. I know that they are dedicated to service and customer satisfaction.
Autologic has the highest AAA rating - and that does not come easy.
I know that when I go out to dinner, or watch a football game, or go flying with the owner of Autologic, the topic of his customers always comes up - he never stops thinking about you.
I promise you, you could never find a better, more honest, technically superior, customer oriented auto service than you can find at AutoLogic.

Pros: Customer Service and Satisfaction, Honesty, Ease of use, Preventative service

Cons: Funny name

.

I absolutely agree with Richard J and Jennifer B. My first contact with Autologic was years ago when a competing auto repair shop finally admitted they couldn't solve my problem and recommended I take my car to Autologic. From that very first contact, I have been impressed with the care with which they communicated everything to me, explaining every detail of the estimate -- I have had NO nasty surprises in my dealings with them! They are not the cheapest in town, but they absolutely stand behind their work.

I have also been impressed with how willing they are to work with me. I have a couple of older vehicles that I only occasionally drive -- they understand that and are quite happy to help keep them running safely without doing everything could be done to bring them into good shape! They have even helped me find some used parts to save a few bucks!

In short, I give Autologic my absolutely highest recommendation.

5
★★★★★

I absolutely agree with Richard J and Jennifer B. My first contact with Autologic was years ago when a competing auto repair shop finally admitted they couldn't solve my problem and recommended I take my car to Autologic. From that very first contact, I have been impressed with the care with which they communicated everything to me, explaining every detail of the estimate -- I have had NO nasty surprises in my dealings with them! They are not the cheapest in town, but they absolutely stand behind their work.

I have also been impressed with how willing they are to work with me. I have a couple of older vehicles that I only occasionally drive -- they understand that and are quite happy to help keep them running safely without doing everything could be done to bring them into good shape! They have even helped me find some used parts to save a few bucks!

In short, I give Autologic my absolutely highest recommendation.

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Business Response:

Thank you Jim, we are always trying to do our best. We appreciate all comments both good and bad, we learn from them all.
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This is a AAA approved shop that well deserves the approval. I actually work for AAA so am so happy to recommend them. I have had my car in twice now for the kind of repairs that aren't so easy to diagnose. One was a sensor that Autologic was able to figure out exactly which one was failing (the bad check engine light) two years ago and never a problem since. The most recent was a power assisted steering failure in my MR2 Toyota Spyder that never showed a warning light, the power steering just became sporadic one day. After much care, thoughtfulness and consideration (I was back and forth for serious testing to see if the problem would occur again) Autologic determined it was the power steering motor and I must say, even though I was covered under a warranty, did not want to replace something that did not need to be replaced. They tested electronics, sensors, contacts, everything to rule out that despite the fact that the failure codes indicated replace the motor, they were not satisfied with that alone and went to great lengths to make SURE this was the problem. A lot of places will tell you do this or that, substitute this or that, but Autologic makes sure to use approved systems and fluids. When you spend a bit of bucks on a car, I don't want to just mickey something. I want to keep my baby for the long haul! Cars are more complicated these days with computer driven processes and Autologic makes sure that the repairs are done to factory specs, they have a smart team there, and a price well below the dealership (at least in my case) and I am nothing but pleased!!!!

2
★★★★★

This is a AAA approved shop that well deserves the approval. I actually work for AAA so am so happy to recommend them. I have had my car in twice now for the kind of repairs that aren't so easy to diagnose. One was a sensor that Autologic was able to figure out exactly which one was failing (the bad check engine light) two years ago and never a problem since. The most recent was a power assisted steering failure in my MR2 Toyota Spyder that never showed a warning light, the power steering just became sporadic one day. After much care, thoughtfulness and consideration (I was back and forth for serious testing to see if the problem would occur again) Autologic determined it was the power steering motor and I must say, even though I was covered under a warranty, did not want to replace something that did not need to be replaced. They tested electronics, sensors, contacts, everything to rule out that despite the fact that the failure codes indicated replace the motor, they were not satisfied with that alone and went to great lengths to make SURE this was the problem. A lot of places will tell you do this or that, substitute this or that, but Autologic makes sure to use approved systems and fluids. When you spend a bit of bucks on a car, I don't want to just mickey something. I want to keep my baby for the long haul! Cars are more complicated these days with computer driven processes and Autologic makes sure that the repairs are done to factory specs, they have a smart team there, and a price well below the dealership (at least in my case) and I am nothing but pleased!!!!

Pros: Intelligent solution driven repair shop

Cons: None

.

This is the type of business that makes you want to come back. No one wants to pay to fix their cars, But all cars break and when they do you want to have the work done by a shop that you feel confident that the work was done right. Autologic is that shop. Frank and the Crew Explain things in a concise and easy way, that even my daughter understands the problem and the solutions. I am a Car Crazy guy and they can give details of the problem and how they fixed it I know that the job was done right! I would recommend this place of business to any one.
M Hill

2
★★★★★

This is the type of business that makes you want to come back. No one wants to pay to fix their cars, But all cars break and when they do you want to have the work done by a shop that you feel confident that the work was done right. Autologic is that shop. Frank and the Crew Explain things in a concise and easy way, that even my daughter understands the problem and the solutions. I am a Car Crazy guy and they can give details of the problem and how they fixed it I know that the job was done right! I would recommend this place of business to any one.
M Hill

.

I called AAA auto club (800 AAA-help) when my car stalled on 520 during rush hour traffic. A nice lady @ AAA helped me get a tow truck and find a good shop. She quickly suggested Autologic. The operator placed me on hold & called the shop to see if they could help. Autologic said they would stay late to help me. It turns out the operator had her car serviced at almost all of the AAA shops in town & liked Autologic best. She told me that she & her family now only use them. A tow truck arrived quickly to get me so I ended my conversation with the operator (she was long winded about how great this shop is). I did not say much to the tow truck driver while he was hooking up my car to his truck. The driver asked where I wanted to take my car so I turned the question around and asked him who does he suggest. He quickly responded Autologic. I asked why & he said that they have been servicing his moms car for over 25 years. I quickly agreed to go there. The shop does not look like a normal shop because there are no garage doors in the front. There was a small line of people picking up or dropping off there cars. I was quickly aknowledged & was told I will be helped shortly. The wait was very short & one of the two advisors quickly got me signed in, the two truck driver taken care of & had a rental car ready for me. It seemed like they knew that I had better things to be doing with my time. They were very busy however squeezed me. It turns out that a previous repair that was performed at a different shop had gone bad. The young man helping me asked what shop did the previous repairs & offered to help me to get them to help. He called the other shop & spoke with them. My warranty had expired & the other shop would not help. This shop found the vendor for the part & had it replaced for free. Turns out my part had a longer warranty than the labor to install! LAME! Autologic only charged for the labor & gave a 2yr war! I LOVE THIS SHOP THEY SAVED ME OVER $800.00 IN PARTS ALONE!

2
★★★★★

I called AAA auto club (800 AAA-help) when my car stalled on 520 during rush hour traffic. A nice lady @ AAA helped me get a tow truck and find a good shop. She quickly suggested Autologic. The operator placed me on hold & called the shop to see if they could help. Autologic said they would stay late to help me. It turns out the operator had her car serviced at almost all of the AAA shops in town & liked Autologic best. She told me that she & her family now only use them. A tow truck arrived quickly to get me so I ended my conversation with the operator (she was long winded about how great this shop is). I did not say much to the tow truck driver while he was hooking up my car to his truck. The driver asked where I wanted to take my car so I turned the question around and asked him who does he suggest. He quickly responded Autologic. I asked why & he said that they have been servicing his moms car for over 25 years. I quickly agreed to go there. The shop does not look like a normal shop because there are no garage doors in the front. There was a small line of people picking up or dropping off there cars. I was quickly aknowledged & was told I will be helped shortly. The wait was very short & one of the two advisors quickly got me signed in, the two truck driver taken care of & had a rental car ready for me. It seemed like they knew that I had better things to be doing with my time. They were very busy however squeezed me. It turns out that a previous repair that was performed at a different shop had gone bad. The young man helping me asked what shop did the previous repairs & offered to help me to get them to help. He called the other shop & spoke with them. My warranty had expired & the other shop would not help. This shop found the vendor for the part & had it replaced for free. Turns out my part had a longer warranty than the labor to install! LAME! Autologic only charged for the labor & gave a 2yr war! I LOVE THIS SHOP THEY SAVED ME OVER $800.00 IN PARTS ALONE!

Pros: COMMUNICATION, COST, WARRANTY, COURTESY SHUTTLE, WAITING ROOM, CLEAN RESTROOM

Cons: NO TV IN WAITING ROOM, INSTANT COFFEE TASTES BAD, DRAB APPEARANCE

.

I went here needing my car window repaired. They not only repaired the window they went above and beyond, to clean off the tape that had to hold up the window. I felt the service and quality of the repairs was excellent, as well as the service. I would highly recommend Auto logic.

2
★★★★★

I went here needing my car window repaired. They not only repaired the window they went above and beyond, to clean off the tape that had to hold up the window. I felt the service and quality of the repairs was excellent, as well as the service. I would highly recommend Auto logic.

Pros: efficient service.

Cons: Location can be a bit hidden

.

I have been going to Autologic for as long as they have been in business. No, they won't give you a phone diagnosis, nor will your doctor, lawyer, or tax accountant, either. They will however, go over and beyond in every instance to make sure you understand and are treated fairly. Are they cheaper than the dealer? Sometimes, not always. For things like major services, yes, absolutely, for one off repairs, maybe not. Their relationships with parts suppliers and rebuilders are based on their extensive experience, and I have never been disappointed. And with 4 Master ASE mechanics on staff, you aren't dealing with kids. They have no interest in delivering anything less than 100% satisfaction, but they are a business, and have to make a living as well.

5
★★★★★

I have been going to Autologic for as long as they have been in business. No, they won't give you a phone diagnosis, nor will your doctor, lawyer, or tax accountant, either. They will however, go over and beyond in every instance to make sure you understand and are treated fairly. Are they cheaper than the dealer? Sometimes, not always. For things like major services, yes, absolutely, for one off repairs, maybe not. Their relationships with parts suppliers and rebuilders are based on their extensive experience, and I have never been disappointed. And with 4 Master ASE mechanics on staff, you aren't dealing with kids. They have no interest in delivering anything less than 100% satisfaction, but they are a business, and have to make a living as well.

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Business Response:

Thank you for your thoughts. A solid business is built on working hard to do the right thing and provide good value to our customers. We may not always be the least expensive but we strive to our best on each and every repair.
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I went to Autologic because I thought they would be less expensive than Barrier Motors. In my limited experience, they were not. For example, the glass came out of the driver's door on my Volvo. Autologic charged 159.00 to take the door panel off and give me an estimte for repair. Barrier Motors' charge for the same service was $118.00. When I asked Autologic what their rate was for shop time I was told it varies. I ended up taking the car to Barrier Motors for repair and the total bill was about $625 as compared to a little over $700 per the Autologic charge and estimate. I have no reason to doubt Autologic's skills, but in terms of price I will go to the dealer in the future.

2
★★☆☆☆

I went to Autologic because I thought they would be less expensive than Barrier Motors. In my limited experience, they were not. For example, the glass came out of the driver's door on my Volvo. Autologic charged 159.00 to take the door panel off and give me an estimte for repair. Barrier Motors' charge for the same service was $118.00. When I asked Autologic what their rate was for shop time I was told it varies. I ended up taking the car to Barrier Motors for repair and the total bill was about $625 as compared to a little over $700 per the Autologic charge and estimate. I have no reason to doubt Autologic's skills, but in terms of price I will go to the dealer in the future.

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Business Response:

Thank you for the heads up Richard. Your review got us to re-evaluate our approach to window and door diagnostics. We are always learning and appreciate all comments, both good and bad.
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They refused to give me a quote on the phone even after I explained that I was very busy with work and it would be difficult for me to come by for them to take a look. Insulted my intelligence by saying the sound I heard driving down the road might even be my windows when I know it is coming from my wheels.

0
★☆☆☆☆

They refused to give me a quote on the phone even after I explained that I was very busy with work and it would be difficult for me to come by for them to take a look. Insulted my intelligence by saying the sound I heard driving down the road might even be my windows when I know it is coming from my wheels.

.

I have been taking my car to Autologic for about three years now and have alway received an honest estimate. They are always right on and if something happens to come up that would push the amount over the estimated price they always call to see what you would like to do with no pressure. I have alway been treated fairly and they have always gone out of their way everytime with explaining anything I don't understand and taking good care of my car. I recommend them to everyone and will only take my car here.

5
★★★★★

I have been taking my car to Autologic for about three years now and have alway received an honest estimate. They are always right on and if something happens to come up that would push the amount over the estimated price they always call to see what you would like to do with no pressure. I have alway been treated fairly and they have always gone out of their way everytime with explaining anything I don't understand and taking good care of my car. I recommend them to everyone and will only take my car here.

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1 out of 1 people found this review helpful.

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For as long as I have been taking my Volvo to Auto Logic I have been impressed by their thoroughness. I always feel that they give me an accurate idea of the overall condition of my car, so I can decide what to do. I have never felt pressured, or been surprised by a final bill that was out of line with their estimate

5
★★★★★

For as long as I have been taking my Volvo to Auto Logic I have been impressed by their thoroughness. I always feel that they give me an accurate idea of the overall condition of my car, so I can decide what to do. I have never felt pressured, or been surprised by a final bill that was out of line with their estimate

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1 out of 1 people found this review helpful.

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I was told starter on my beetle needs to be replaced and they quote me 440$.

To my understanding, "replace" means to replace the thing with another in whole. Then I asked to give me back the "replaced" old starter. Guess what? Told me "It's phisically in your car! You can't see it!" And they said they "replaced" some parts of the starter. Should it be called a "fix" instead of "Replace"? And a fix with several components of starter took me 440$??? Even told me no one asked for the replaced parts in the past 7 years, guys, do you believe that???

1
★☆☆☆☆

I was told starter on my beetle needs to be replaced and they quote me 440$.

To my understanding, "replace" means to replace the thing with another in whole. Then I asked to give me back the "replaced" old starter. Guess what? Told me "It's phisically in your car! You can't see it!" And they said they "replaced" some parts of the starter. Should it be called a "fix" instead of "Replace"? And a fix with several components of starter took me 440$??? Even told me no one asked for the replaced parts in the past 7 years, guys, do you believe that???

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0 out of 4 people found this review helpful.

Business Response:

Sad to have our honestly questioned We had the starter for this vehicle completely re manufactured by a high quality local electrical component re builder. This is the only reason that we could not show the customer his old starter. The customer asked to see the parts on the next day and the re builder had already tossed them into the recycling bin with the other 1,000's of replaced parts from other starters and alternators. Our estimate for this repair was $392.64 + tax, not $440. It was clearly stated on the repair order that the starter was re manufactured and re installed. The same repair at the dealership would have been in the range of $466 + tax. We feel that the local re builder provides a higher quality product than one "off the shelf". Our warranty is also double the dealerships' for time and mileage. The car was towed in dead and now starts and runs - it would appear that the re manufactured starter took care of the customers' complaint. We also gave the customer a complimentary oil change at the same time. Why did this seem dishonest? Sincerely, Frank Spicer
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I went to autologic for an estimate for replacing my camry's mirror with a genuine part and they quoted 416 after a 10% microsoft discount. I went to toyota dealer and I got it replaced for 380 labor and parts included. They were quoting 50 dollars more for the part and then added a couple of other components to charge and then gave me a 10% discount to bring the total down to 416 which was still more than dealer's by $36 and I was always thinking that dealers rip you off your money

2
★★☆☆☆

I went to autologic for an estimate for replacing my camry's mirror with a genuine part and they quoted 416 after a 10% microsoft discount. I went to toyota dealer and I got it replaced for 380 labor and parts included. They were quoting 50 dollars more for the part and then added a couple of other components to charge and then gave me a 10% discount to bring the total down to 416 which was still more than dealer's by $36 and I was always thinking that dealers rip you off your money

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0 out of 4 people found this review helpful.

Business Response:

Wow, flamed for an estimate We always try our best to estimate each repair accurately. We are human and may make an error occasionally. Does this make us a rip-off? An honest mistake can happen any time to any shop. The person requesting the estimate could have said " you are more expensive than the dealer - why?" We could have then discussed the estimate and discovered our error in the mirror cost. Sincerely, Frank Spicer
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I have gotten my oil changed and bought tires through Autologic. I am very skeptical of auto repair shops in general because in the past I have felt treated very unfairly because I do not know much about cars. But Autologic went out of their way to explain things to me so that I could understand them, this takes a lot of caring about your customers and shows me that they are a very honest company. I feel that Autologic did a fabulous job on my car and I am now a loyal customer! Thank You!

5
★★★★★

I have gotten my oil changed and bought tires through Autologic. I am very skeptical of auto repair shops in general because in the past I have felt treated very unfairly because I do not know much about cars. But Autologic went out of their way to explain things to me so that I could understand them, this takes a lot of caring about your customers and shows me that they are a very honest company. I feel that Autologic did a fabulous job on my car and I am now a loyal customer! Thank You!

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2 out of 2 people found this review helpful.

Business Response:

Thank you Christina. We truly appreciate knowing when we are doing the right thing. Our staff works hard to educate our customers and guide them in the decision process. Cars are complex machines.
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I have gotten my oil changed and bought tires through Autologic. I am very skeptical of auto repair shops in general because in the past I have felt treated very unfairly because I do not know much about cars. But Autologic went out of their way to explain things to me so that I could understand them, this takes a lot of caring about your customers and shows me that they are a very honest company. I feel that Autologic did a fabulous job on my car and I am now a loyal customer! Thank You!

2
★★★★★

I have gotten my oil changed and bought tires through Autologic. I am very skeptical of auto repair shops in general because in the past I have felt treated very unfairly because I do not know much about cars. But Autologic went out of their way to explain things to me so that I could understand them, this takes a lot of caring about your customers and shows me that they are a very honest company. I feel that Autologic did a fabulous job on my car and I am now a loyal customer! Thank You!

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If I had to pick one word to describe Autologic, it would be "integrity." We have been taking our vehicles to Autologic for almost as long as they have been in business, and would not really consider taking any of them anywhere else. We have always been treated with the utmost of fairness and honesty. When they misdiagnose a problem and have to undo and redo work, they have never charged us for their do-overs. Our 1998 Dodge Durango has had several problems, all occuring after the warranty expired (of course). Autologic has worked very hard to minimize our expense of these repairs. Our "fleet" also includes a vintage 1968 Winnebago, which Autologic has kept in great running condition even though it has often required some very innovative solutions to problems.

2
★★★★★

If I had to pick one word to describe Autologic, it would be "integrity." We have been taking our vehicles to Autologic for almost as long as they have been in business, and would not really consider taking any of them anywhere else. We have always been treated with the utmost of fairness and honesty. When they misdiagnose a problem and have to undo and redo work, they have never charged us for their do-overs. Our 1998 Dodge Durango has had several problems, all occuring after the warranty expired (of course). Autologic has worked very hard to minimize our expense of these repairs. Our "fleet" also includes a vintage 1968 Winnebago, which Autologic has kept in great running condition even though it has often required some very innovative solutions to problems.

Pros: Honest, courteous, competent

Cons: Hard to find the first time

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I will only bring my car here!!! They are always fair. Prices are usually average to good. Generally all surrounding mechanic shops (and there are many of them) recomend them when they can't figure out the issue with your car. That is exactly how I found them and now that is the only place I trust.

2
★★★★☆

I will only bring my car here!!! They are always fair. Prices are usually average to good. Generally all surrounding mechanic shops (and there are many of them) recomend them when they can't figure out the issue with your car. That is exactly how I found them and now that is the only place I trust.

Pros: They are upfront and straight forward. They like complex issues and take pride in what they do.

Review Partner
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I know that the job was done right the first time! I would recommend this place of business to any one.Mac H

5
★★★★★

I know that the job was done right the first time! I would recommend this place of business to any one.Mac H

.

I know that the job was done right the first time! I would recommend this place of business to any one.Mac H

5
★★★★★

I know that the job was done right the first time! I would recommend this place of business to any one.Mac H

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I took my car here to replace my timing belt and water pump. The service quoted was cheaper than the dealership by about $200 and if you have a Prime card, they will throw in free oil and filter change and brake inspection during your

3
★★★★★

I took my car here to replace my timing belt and water pump. The service quoted was cheaper than the dealership by about $200 and if you have a Prime card, they will throw in free oil and filter change and brake inspection during your

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Autologic is a really honest and friendly place. They always go out of their way and give honest estimates. I have taken my car here for the past three years and will never take it anywhere else.

5
★★★★★

Autologic is a really honest and friendly place. They always go out of their way and give honest estimates. I have taken my car here for the past three years and will never take it anywhere else.

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I completely trust Autologic and their employees. They have done an excellent job everytime I have taken my car there. They are all friendly and honest. If you don't understand something they explain it to you. I will continue to use

5
★★★★★

I completely trust Autologic and their employees. They have done an excellent job everytime I have taken my car there. They are all friendly and honest. If you don't understand something they explain it to you. I will continue to use

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Autologic either intentionally deceived me, or at least did a terribly poor job. They charged me a total $1,088 on a 1997 Ford Escort only to tell me a year later that my car couldnt be fixed without spending another couple of thousand

1
★★☆☆☆

Autologic either intentionally deceived me, or at least did a terribly poor job. They charged me a total $1,088 on a 1997 Ford Escort only to tell me a year later that my car couldnt be fixed without spending another couple of thousand

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I have been using AutoLogic to service both of my vehicles for about 3 years now. They are an AWESOME shop both in customer service and quality.I recently had a major front-end job including new tires. They handled everything and did all

5
★★★★★

I have been using AutoLogic to service both of my vehicles for about 3 years now. They are an AWESOME shop both in customer service and quality.I recently had a major front-end job including new tires. They handled everything and did all

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Autologic has always treated me as though I matter, and the measure of their success directly corresponds to the length of our relationship. Their standards are high, but I know if I follow their advice I can rely on my car, and it will be

4
★★★★★

Autologic has always treated me as though I matter, and the measure of their success directly corresponds to the length of our relationship. Their standards are high, but I know if I follow their advice I can rely on my car, and it will be

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I was new to Seattle and I went to Autologic asking to check my brakes. They did that and said "there is nothing wrong to my breaks but we did a Complimentary free AAA inspection for you." and we found that your car needs transmission

1
★★☆☆☆

I was new to Seattle and I went to Autologic asking to check my brakes. They did that and said "there is nothing wrong to my breaks but we did a Complimentary free AAA inspection for you." and we found that your car needs transmission

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I took my car here for a simple cv joint job. Picked it up- it made a bad noise afterwards. Took it back, they did something, noise came back. At this point they wanted me to bring it back so they could look more closely at it

1
★★☆☆☆

I took my car here for a simple cv joint job. Picked it up- it made a bad noise afterwards. Took it back, they did something, noise came back. At this point they wanted me to bring it back so they could look more closely at it

.

These guys are great -- I've been taking my car there for years and they are always conservative and honest about any recommended repairs. When they make mistakes they are quick to make sure everything is corrected immediately. I'm

4
★★★★★

These guys are great -- I've been taking my car there for years and they are always conservative and honest about any recommended repairs. When they make mistakes they are quick to make sure everything is corrected immediately. I'm

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We've taken all of our cars to Autologic. Besides being trustworthy, they are thorough and consistent. You never feel like someone is giving you a line and you always get a thorough report when you get an oil change. Highly recommended!

4
★★★★★

We've taken all of our cars to Autologic. Besides being trustworthy, they are thorough and consistent. You never feel like someone is giving you a line and you always get a thorough report when you get an oil change. Highly recommended!

Message from AutoLogic Inc.

Welcome to honest, top quality auto repair. AAA approved and ready to earn your trust. Be sure to check our website for coupons, great deals and hot offers. Local shuttle service for easy drop off vehicle service. We look forward to serving you.

More about AutoLogic Inc.

Factory suggested maintenance, Oil changes, Tires, Check engine light, Batteries, Starters, Alternators, Timing belts, Water pumps, Tune up, Drive belts, Alignment, Lighting, Wiper blades,

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