Bel-Red Furniture

★★★☆☆
  • 15435 Ne 24th St

    Bellevue, WA 98007

    Map & Directions
  • 425-641-6885

About Bel-Red Furniture

Categories
Special Offer
Sofa & Love Seat SPECIAL

Home & Garden

Home & Garden
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Our family is very happy with our purchase from Bel-Red Furniture! We bought Natuzzi leather loveseat, sofa, chair and ottoman, coffee and side tables as well as bedroom dresser and bed side tables. Bruce was a great salesman from start to finish. Most furniture was delivered within a month. Had to wait a bit longer for pieces shipped from abroad. Completely happy with everything. All phone calls to arrange delivery was professional and easy. Thanks Bel-Red!

5
★★★★★

Our family is very happy with our purchase from Bel-Red Furniture! We bought Natuzzi leather loveseat, sofa, chair and ottoman, coffee and side tables as well as bedroom dresser and bed side tables. Bruce was a great salesman from start to finish. Most furniture was delivered within a month. Had to wait a bit longer for pieces shipped from abroad. Completely happy with everything. All phone calls to arrange delivery was professional and easy. Thanks Bel-Red!

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Bel-Red furniture appealed to me because I wanted to support a locally owned business. My good intentions set me up for a disrespectul experience.

Black hole as it relates to status of your order.

Spoken to disrespectfully numerous times (even in voicemail-saved those for BBB). And after that customer service nightmare I was trreatened with a no return policy (Not in stock =special order at bel-red) when I wanted to refuse delivery ... going to leave a 2k dollar purchase in my driveway? Really.

My next stop is the manufacturer so they truly understand who is representing their product and after that ... donation of said product to an organization in need and the tax deduction that comes with ... then going to find a store that truly wants my business (probably the place across the street will bend over backwards).

Stop me next time I try to do what I think is a good thing.

0
★☆☆☆☆

Bel-Red furniture appealed to me because I wanted to support a locally owned business. My good intentions set me up for a disrespectul experience.

Black hole as it relates to status of your order.

Spoken to disrespectfully numerous times (even in voicemail-saved those for BBB). And after that customer service nightmare I was trreatened with a no return policy (Not in stock =special order at bel-red) when I wanted to refuse delivery ... going to leave a 2k dollar purchase in my driveway? Really.

My next stop is the manufacturer so they truly understand who is representing their product and after that ... donation of said product to an organization in need and the tax deduction that comes with ... then going to find a store that truly wants my business (probably the place across the street will bend over backwards).

Stop me next time I try to do what I think is a good thing.

Cons: Disrespectful to the customer

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We love Bel Red! We've purchased a number of different items from them over the years. They always have great quality pieces, ours survived 3 kids! They have a great, friendly and knowledgeable staff. Good prices (shopped there once and then walked across the way to Ethan Allen and had total sticker shock!!)

Best part is it looks different than all the mass produced, cookie cutter stuff out there! I didn't want people to look at a room in my house and be able to tell me exactly where each piece came from.

If you are looking for a good deal and want the furniture to be able to stand the test of time, I suggest you go take a look.

5
★★★★★

We love Bel Red! We've purchased a number of different items from them over the years. They always have great quality pieces, ours survived 3 kids! They have a great, friendly and knowledgeable staff. Good prices (shopped there once and then walked across the way to Ethan Allen and had total sticker shock!!)

Best part is it looks different than all the mass produced, cookie cutter stuff out there! I didn't want people to look at a room in my house and be able to tell me exactly where each piece came from.

If you are looking for a good deal and want the furniture to be able to stand the test of time, I suggest you go take a look.

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.

We ordered a coffee table set from them more than a month ago and it never arrived. At the time, the salesperson promised that it would come in two weeks. Two weeks later, we called them and they said they would check on it and told us to call back later. This went on a few more times until we became frustrated and called them to cancel the order. Then, they said that there is no one in the store to look up our order and to call back later.... We are going to call our credit card company to dispute the charge.

1
★☆☆☆☆

We ordered a coffee table set from them more than a month ago and it never arrived. At the time, the salesperson promised that it would come in two weeks. Two weeks later, we called them and they said they would check on it and told us to call back later. This went on a few more times until we became frustrated and called them to cancel the order. Then, they said that there is no one in the store to look up our order and to call back later.... We are going to call our credit card company to dispute the charge.

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Business Response:

We have never lost an order and not refunded I apologize to you or anyone who believes we would do such a thing. I am not aware of who you were dealing with or what this situation is, but I apologize for any problems you may have encountered with our store. However, I assure you, and anyone who reads this that I treat every one of my customers fairly and honestly and I have hundreds of customers who can attest to that. Next time you come into Bel-Red Furniture ask for Justin and I will not disappoint. Thanks.
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Very unfriendly personal. The store has very bad, almost no return policy on mattrasses. Would never come back.

0
★☆☆☆☆

Very unfriendly personal. The store has very bad, almost no return policy on mattrasses. Would never come back.

.

U can go here if you want to buy some filler items. i wouldnt buy from them directly without looking elsewhere as they have very less variety and according to the quality i find they r quite highly priced.

3
★★★☆☆

U can go here if you want to buy some filler items. i wouldnt buy from them directly without looking elsewhere as they have very less variety and according to the quality i find they r quite highly priced.

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Business Response:

Low Prices Our prices are some of the best you will find in the greater Seattle area and if you can ever find a better price on an item we have in our store, we will beat it almost every time.
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This is a local furniture store which I visit very often. Anyway, it's just a few blocks from my home. Their price is a little expensive for me, yet sometime you can get a deal if you talk directly with the owner. It just takes time and patience because you have to persuade other people. This is the main reason I don't buy from them recently. Though I did get a good deal last time.

3
★★★☆☆

This is a local furniture store which I visit very often. Anyway, it's just a few blocks from my home. Their price is a little expensive for me, yet sometime you can get a deal if you talk directly with the owner. It just takes time and patience because you have to persuade other people. This is the main reason I don't buy from them recently. Though I did get a good deal last time.

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Message from Bel-Red Furniture

Proudly Furnishing Bellevue For Over 30 Years!

More about Bel-Red Furniture

We specialize in Tempur-Pedic and Natuzzi Leather. We carry bedrooms, living rooms, dining sets, and much much more.

 

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