Toonen Properties

★★☆☆☆
  • 830 Liebman Ct

    Green Bay, WI 54302

    Map & Directions
  • 920-465-8490

About Toonen Properties

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When you move out take pictures of your oven drip pans! And everything for that matter in great detail showing that you cleaned. They are very dishonest and want to keep your security deposit. Even if they place is left spotless and everything was scrubbed they charge for almost 6 hours of cleaning taking pictures of the cracks of appliances saying the whole thing needed to be cleaned. They will charge to replace all drip pans when only one needs to be replaced. If you have ice and mold on your wall expect it to be washed off with a was rag and never updated on its status. Simple repairs that you write on your move in inspection sheet such as a broken screen door and outlet cover will not be replaced even two years later. Snow is not removed promptly. You can hear the neighbors going up and down the stairs so hope they sleep at night if you're one that likes sleep. We have holes from a smoker in our carpet from 2 tenants previous and they didn't care to put in new carpet. The water was shut off very often with little or no notice.

1
★☆☆☆☆

When you move out take pictures of your oven drip pans! And everything for that matter in great detail showing that you cleaned. They are very dishonest and want to keep your security deposit. Even if they place is left spotless and everything was scrubbed they charge for almost 6 hours of cleaning taking pictures of the cracks of appliances saying the whole thing needed to be cleaned. They will charge to replace all drip pans when only one needs to be replaced. If you have ice and mold on your wall expect it to be washed off with a was rag and never updated on its status. Simple repairs that you write on your move in inspection sheet such as a broken screen door and outlet cover will not be replaced even two years later. Snow is not removed promptly. You can hear the neighbors going up and down the stairs so hope they sleep at night if you're one that likes sleep. We have holes from a smoker in our carpet from 2 tenants previous and they didn't care to put in new carpet. The water was shut off very often with little or no notice.

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I lived at the shores by uwgb and since living there I moved to many different apartments in green bay, I'm a bargain hunter but I could never find a place where you actually got what you paid for, you always get loud neighbors, shady areas that you need to worry about going to you car at night. I recently moved into another toonen apartment in depere and I have never been happier. I also was charged for extra cleaning when I moved out of the shore, they explained and showed me exactly what they charged for. At first I was pretty pissed because I too was told I wouldn't have to pay for carpet cleaning but thats only if theres no extra damage, my friends spilled some coffee and it stained, along with some cig burn holes (drunk friends nice grr). But after I talked with them I realized it was all legit. I'm surprised I wasn't charged more then I was! I was embarrassed after asking them about it but the ladies in the office were so friendly about it, thats what I really love about living here is the staff is like friends, if you ever have a problem just chat with them and they understand and will fix it no problemo! I remember when i lived at another place- I will not mention names- but I asked to have my washing machine fixed and they asked why its not working and if I broke it. I was offended, they wouldn't send someone to fix it. I actually had to call an outside company to come over and do it. I would recommend toonen properties to anyone who is looking for a nice place to live and not party central.
Katie Johnson

5
★★★★★

I lived at the shores by uwgb and since living there I moved to many different apartments in green bay, I'm a bargain hunter but I could never find a place where you actually got what you paid for, you always get loud neighbors, shady areas that you need to worry about going to you car at night. I recently moved into another toonen apartment in depere and I have never been happier. I also was charged for extra cleaning when I moved out of the shore, they explained and showed me exactly what they charged for. At first I was pretty pissed because I too was told I wouldn't have to pay for carpet cleaning but thats only if theres no extra damage, my friends spilled some coffee and it stained, along with some cig burn holes (drunk friends nice grr). But after I talked with them I realized it was all legit. I'm surprised I wasn't charged more then I was! I was embarrassed after asking them about it but the ladies in the office were so friendly about it, thats what I really love about living here is the staff is like friends, if you ever have a problem just chat with them and they understand and will fix it no problemo! I remember when i lived at another place- I will not mention names- but I asked to have my washing machine fixed and they asked why its not working and if I broke it. I was offended, they wouldn't send someone to fix it. I actually had to call an outside company to come over and do it. I would recommend toonen properties to anyone who is looking for a nice place to live and not party central.
Katie Johnson

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This is NOT the reputable company I thought it was. The Shores apartments are way overpriced for what you get and they are not honest with charges when you leave. When I left the apartment, we had spent over 12 hours cleaning that place and they still charged us $250 just for cleaning. They told us we didn't have to clean the carpets multiple times and then they charge us for it. I replaced the drip pans brand new and charged me for replacement ones. Not to mention the whole year I was living there I had to deal with MOLD on the bathroom ceiling, which they never compensated me for. And when I tried 3 times to get in contact with Toonen to discuss the issues, the manager was NEVER AVAILABLE. Apparently he only works half days, when everyone else is at work. How convenient! I would never rent from them again and would strongly encourage other people not to rent from them either.

1
★☆☆☆☆

This is NOT the reputable company I thought it was. The Shores apartments are way overpriced for what you get and they are not honest with charges when you leave. When I left the apartment, we had spent over 12 hours cleaning that place and they still charged us $250 just for cleaning. They told us we didn't have to clean the carpets multiple times and then they charge us for it. I replaced the drip pans brand new and charged me for replacement ones. Not to mention the whole year I was living there I had to deal with MOLD on the bathroom ceiling, which they never compensated me for. And when I tried 3 times to get in contact with Toonen to discuss the issues, the manager was NEVER AVAILABLE. Apparently he only works half days, when everyone else is at work. How convenient! I would never rent from them again and would strongly encourage other people not to rent from them either.

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