VIC��� Capilli - VIC��� Park Salon & Spa

★★★☆☆
  • 4111 S 108th St

    Milwaukee, WI 53228

    Map & Directions
  • 414-525-0100

Personal Services

Personal Services
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Stay away! Absolutely awful customer service - all the good stylist leave - terrible management....truly...go somewhere else...

1
★☆☆☆☆

Stay away! Absolutely awful customer service - all the good stylist leave - terrible management....truly...go somewhere else...

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1 out of 1 people found this review helpful.

.

I have used Vicky in the salon in Hales Corners for years. I love the cuts and highlights that she has given me, and have never had even a marginal experience. All the services from her have been great!!
I love my cuts with her!!

5
★★★★★

I have used Vicky in the salon in Hales Corners for years. I love the cuts and highlights that she has given me, and have never had even a marginal experience. All the services from her have been great!!
I love my cuts with her!!

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1 out of 1 people found this review helpful.

.

I have been here a couple of times, each time hoping it was just a bad day for the person. But each time I come in and a different girl has the same skills or should I say lack of. That doesn't say much. This last visit was the worst, I came in with the intention of leaving feeling great, only to end up feeling horrible and looking worse than I could have imagined! The management was nothing but rude and unwilling to provide any sense of satisfaction. I tried to give them the benefit by coming back, but I truly feel if the management can act the way they do, and the staff keeps making mistakes, there is no way they could provide good serivce. Don't waste your money, they charge a lot and provide very little!

1
★☆☆☆☆

I have been here a couple of times, each time hoping it was just a bad day for the person. But each time I come in and a different girl has the same skills or should I say lack of. That doesn't say much. This last visit was the worst, I came in with the intention of leaving feeling great, only to end up feeling horrible and looking worse than I could have imagined! The management was nothing but rude and unwilling to provide any sense of satisfaction. I tried to give them the benefit by coming back, but I truly feel if the management can act the way they do, and the staff keeps making mistakes, there is no way they could provide good serivce. Don't waste your money, they charge a lot and provide very little!

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We thought the massage was very good. The therapist were very knowledgeable and good with what they did. The Salon was neat, clean, and relaxing. We had a wonderful experience for our first time adventure. We plan to return as soon as possible.

4
★★★★☆

We thought the massage was very good. The therapist were very knowledgeable and good with what they did. The Salon was neat, clean, and relaxing. We had a wonderful experience for our first time adventure. We plan to return as soon as possible.

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I was going to drop my teens off for a haircut and to have their nails done. This is a training school and thought they would be reasonable. They need to lower the prices it is way to expensive. They are charging way to much to have a student provide the services.

PROS:
CONS: To Expensive

2
★★☆☆☆

I was going to drop my teens off for a haircut and to have their nails done. This is a training school and thought they would be reasonable. They need to lower the prices it is way to expensive. They are charging way to much to have a student provide the services.

PROS:
CONS: To Expensive

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Business Response:

VICI Capilli Salon and Spa is a professional, full-service salon; it is not a training school. VICI Beauty Schools are completely separate businesses. We regret that this client thought she was going to the school, when in fact she was in the salon.
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This is a wonderful salon with a lot of talented people. The atmosphere is great and they make you feel like you're getting a lot for you money...which you are. They give you a head massage before you get started and are very nice. They have given me some of the best cuts I've had, and now I'll be a loyal customer.

5
★★★★★

This is a wonderful salon with a lot of talented people. The atmosphere is great and they make you feel like you're getting a lot for you money...which you are. They give you a head massage before you get started and are very nice. They have given me some of the best cuts I've had, and now I'll be a loyal customer.

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