I loved my color that I got today. That's the reason for 2 stars. However, my wait time after having the color applied, to the time I finally got back into the chair for the cut and style was way, way too long!! My appt. was for 2:00. I got into the chair right away. After my color was applied, I was taken to another room and waited an hour before a different stylist came over to me and said that she was going to shampoo my hair. She gave me a great shampoo, but again, I had to wait too long! I sat in the shampoo chair for 35 minutes. When I finally got into the chair, the stylist had to wet my hair because it was drying!! With the stylist rapidly drying and styling my hair (I had to be somewhere at 4:30.), my entire appt. last 2 hours and 45 minutes!!!!!\r
(My hair is short, just under my ears.) I will never go back!!!
Steve has done my hair many times and every time I have just loved it!! I get compliments everywhere I go and people are always asking me who does my hair. Just when I think I need to change the style someone compliments it........makes me want to stick with the same cut or color, but if Steve suggests something different then I definitely go with it because he has never let me down! As for the review written by anonymous1intown--he is obviously a disgruntled previous employee who thinks he can write a review and have a negative impact. However those of us smart enough to see through that weak review know better!! Give this salon a try and you won't be disappointed!!
Pros: Creative stylists with fresh ideas
Steve has been doing my hair for years and I continually get compliments everwhere I go. He and the entire staff are professional, up to date on the latest in color and style and products and always make you feel comfortable and welcome. No other salon was ever able to achieve all of that. They really get to know you and it is evident that they enjoy creating and offering a full compliment of services for their customers.
Pros: Staff, Atmosphere, Results,
Get lots of compliments on my hair color and cut and have recommended the salon to many people! I've never stayed with any stylist as long --- so far about 3 years. Very comfortable atmosphere. Surroundings are clean and pleasant. A great place!!!
Pros: Best cuts and color I've ever had. Everyone very friendly
gave alot of great styling tips.Very helpful staff
Pros: Great people
I have been going to Steve for years and Steven Edwards Color Group since the salon opened. I'd never consider going anywhere else. My cuts, color and styles are always great . I get compliments on my hair everywhere I go!\r
Everyone who works there is extremely friendly and helpful. I'd recommend this salon to anyone!
Pros: friendly, creative, professional staff
I have always received great service from Shantay!!!
so i got a coupon for a great discount at this salon. I thought I would try a new salon this time since I always go to one particular one. However, after this experience I shouldn't have. I walked inside the salon, checked in- they offered me something to drink. I thought was very nice. HOwever, the salon looks old. There's no lighting. How are you suppose to be able to look at ur hair color/cut after its done if there are no bright lights??..The stylist that I chose was very unhelpful. I wanted highlights but wanted suggestion, she said gave a few here and there, but was NOT PATIENT. After everything was done, she dried my hair, straighten it. The stylist didn't even take her time. She hurried so she could get the next person in. I was very UPSET. My hair looked like i just woke up. Not even straight. THey charged me $25- when it took her the most 5 minutes. NOT WORTH IT!! I had to go home and re-do it myself. It came time to check out- I didn't receive my discount. I called back, the receptionist said she would have a manager call me back after an hour. NO call. I called back after 3 hours. She said the same thing. Didn't get call until later that evening. She left a voice message..You can use that coupon the next time you come. I'M NOT COMING BACK!..OVER all..this place is not worth ur MONEY. too expensive ..not worth it...WHAT I'VE LEARNED FROM THIS EXPERIENCE..""STICK TO WHAT YOU KNOW IS BEST""...
Pros: outside of salon looks eye catchy
The sign outside says ""The Ultimate Color Authority."" Perhaps their Goldwell color educator grew tired of correcting the owner's mistakes and that is why he left for a better salon. Chris was great and knew what he was doing. He is now at a salon called Spargo I believe. One good lesson to know and learn is this. Just because someone is the salon owner and charges the most doesn't mean they have the most advanced skill set. In fact, it may be just the opposite so beware! My friend recommended this salon and I gave the owner a good year to ""learn"" my hair and how it responds to color. I was generous as he should have already known these things. After all, I bit my tongue when he had the audacity to charge me over $300 after making me sit in his chair for five hours to get my color right. The last color he gave me looked like a clown-like hack job I performed on myself. Certainly not the job of a color expert. The salon is extremely rude and unprofessional as well. My friend who referred me patronized the salon one last time. As my friend sat in the chair, her stylist actually critcized, bad mouthed and lied about me. She reminded them I paid top dollar to go the the top guy. I've sinced learned the real reason for the owner's color disasters: during Goldwell color instructions he simply walks out of the lesson because he believes he has nothing more to learn. I now go to the top Goldwell color expert in the city. He may be a bit of a diva but he sure knows how to color hair. Moreover, he actually charges less than the owner of Steven Edwards Salon.
Cons: Very poor quality work