Sears Roebuck & Company

★★★☆☆

About Sears Roebuck & Company

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  • Department Stores

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2.5 2
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I like to hit Sears for holiday shopping. They have very competitive pricing. Usually there is a cosmetic kit that is perfect for teen girls. I don't receive much help here, other than at checkout.

3
★★★☆☆

I like to hit Sears for holiday shopping. They have very competitive pricing. Usually there is a cosmetic kit that is perfect for teen girls. I don't receive much help here, other than at checkout.

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I hate to say this but this store plays favortism to a certain type of people. I have been in other stores of this chain and this location was the worst, you have a diverse mixture of employees but there is a tension that is overwhelming. You are not commonly asked if you found everything ok, there is no eye contact with you and they act as if they don't even care if you're shopping with them, particularly in the children's section and the junior's section. The service was unacceptable. I wouldn't say this whole store is that way but you can tell which ones are not particularly happy to see you. For instance the portrait studio had outstanding service and the associates were the friendliest I've ever encountered in any business, but the lack of customer service area makes me frown on the stores overall performance.

2
★★☆☆☆

I hate to say this but this store plays favortism to a certain type of people. I have been in other stores of this chain and this location was the worst, you have a diverse mixture of employees but there is a tension that is overwhelming. You are not commonly asked if you found everything ok, there is no eye contact with you and they act as if they don't even care if you're shopping with them, particularly in the children's section and the junior's section. The service was unacceptable. I wouldn't say this whole store is that way but you can tell which ones are not particularly happy to see you. For instance the portrait studio had outstanding service and the associates were the friendliest I've ever encountered in any business, but the lack of customer service area makes me frown on the stores overall performance.

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