Roth Heating Company, Inc.

★★★★☆
  • 400 W Drexel Ave

    Oak Creek, WI 53154

    Map & Directions
  • 414-764-4700

3.6667 3
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Wonderful emergency service. Our 17 year-old Carrier WeatherMaker furnace went out on a cold Saturday night in January when the temp was predicted to go down to 5 or 0. I appreciated that the recorded answering message gave us the hourly weekend rate up front, rather than shocking us with the news later. The service man returned my call within about 6 minutes and showed up within a half hour. He was courteous and knowledgable. About two hours after he left the furnace stopped again and it turned out to be a different problem from the first visit. It was taken care of with courtesy and efficiency. We thought it was especially considerate of the repair man that he called us the next morning to see if the furnace was still working all right. We bought our old furnace from Roth and it has served us well. The Roth people are always helpful and considerate when we call (which is hardly ever). They have done a fine job in taking care of our annual furnace and A/C tune-ups. Now it is time for us to get a new furnace and we shall be very happy to buy it from Roth.

5
★★★★★

Wonderful emergency service. Our 17 year-old Carrier WeatherMaker furnace went out on a cold Saturday night in January when the temp was predicted to go down to 5 or 0. I appreciated that the recorded answering message gave us the hourly weekend rate up front, rather than shocking us with the news later. The service man returned my call within about 6 minutes and showed up within a half hour. He was courteous and knowledgable. About two hours after he left the furnace stopped again and it turned out to be a different problem from the first visit. It was taken care of with courtesy and efficiency. We thought it was especially considerate of the repair man that he called us the next morning to see if the furnace was still working all right. We bought our old furnace from Roth and it has served us well. The Roth people are always helpful and considerate when we call (which is hardly ever). They have done a fine job in taking care of our annual furnace and A/C tune-ups. Now it is time for us to get a new furnace and we shall be very happy to buy it from Roth.

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Our furnace went out on Wednesday afternoon, it was about 45 degrees outside. Roth Heating was called and they showed up at 7:45 p.m. They left at 8:30 saying that they had to rig the furnace so we could get some heat but that they'd come out with the part on Thursday evening. This morning (Thursday) we woke up to a temp of 65 in the house. Roth called at 7:40 a.m. and asked if they could come out this morning in 20 minutes but unfortunately both my husband & I had to be at work by 8:30. We explained to them they had said they'd come out this evening when we were got home from work and the lady on the phone from Roth was extremely RUDE. She explained that she wasn't going to pay her person overtime to come in the evening and we weren't going to get it fixed today then. I did tell her that unfortunately the pay wasn't our problem, but we have a family and needed heat in the house, especially because the temp. outside had dropped by 20 degrees today.

They have still not come out to fix it and we had to wait til Friday. It's ridiculous that we didn't fit into "their" schedule and my family and kids weren't a concern of theirs at all. Maybe because we aren't the actual owners of the home, but we sure pay a hefty rent.

We were treated poorly by the woman at Roth and I am very disappointed that they don't care that it's extremely cold both in and outside and still isn't a concern of theirs. Do they treat all their customers like this? We are still currently without heat.

1
★☆☆☆☆

Our furnace went out on Wednesday afternoon, it was about 45 degrees outside. Roth Heating was called and they showed up at 7:45 p.m. They left at 8:30 saying that they had to rig the furnace so we could get some heat but that they'd come out with the part on Thursday evening. This morning (Thursday) we woke up to a temp of 65 in the house. Roth called at 7:40 a.m. and asked if they could come out this morning in 20 minutes but unfortunately both my husband & I had to be at work by 8:30. We explained to them they had said they'd come out this evening when we were got home from work and the lady on the phone from Roth was extremely RUDE. She explained that she wasn't going to pay her person overtime to come in the evening and we weren't going to get it fixed today then. I did tell her that unfortunately the pay wasn't our problem, but we have a family and needed heat in the house, especially because the temp. outside had dropped by 20 degrees today.

They have still not come out to fix it and we had to wait til Friday. It's ridiculous that we didn't fit into "their" schedule and my family and kids weren't a concern of theirs at all. Maybe because we aren't the actual owners of the home, but we sure pay a hefty rent.

We were treated poorly by the woman at Roth and I am very disappointed that they don't care that it's extremely cold both in and outside and still isn't a concern of theirs. Do they treat all their customers like this? We are still currently without heat.

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In 2003 I was in the market for a new furnace and central air unit.I was interested in the Carrier brand. I consulted Angie's list and one contractor stood out - Roth Heating. I had numerous local Carrier dealer quotes. I decided to purchase from Roth, not because they were the cheapest but they offered 0% financing for 6 months and 1 day installation. Roth also pulled all the necessary permits. They were quick, clean and very professional to deal with. It has been four years and I have never had any problems.

5
★★★★★

In 2003 I was in the market for a new furnace and central air unit.I was interested in the Carrier brand. I consulted Angie's list and one contractor stood out - Roth Heating. I had numerous local Carrier dealer quotes. I decided to purchase from Roth, not because they were the cheapest but they offered 0% financing for 6 months and 1 day installation. Roth also pulled all the necessary permits. They were quick, clean and very professional to deal with. It has been four years and I have never had any problems.

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For over 45 years, we have been helping neighbors, throughout Milwaukee, Waukesha and Racine Counties enjoy total indoor air comfort in their homes and businesses.

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