10221 W Arthur Ave
Milwaukee, WI 53227
414-327-1400
I was just in for some required, out of warranty service. Well, my salesman, Douglas, came into the waiting room to "just say hello." We began talking, and I explained that my bill may be quite hefty. He informed me that he would speak with his father, Max, and see if The Met could pay for the service if I were to trade in the vehicle for a newer one. Nonetheless, I left with a lower payment, AND did not have to pay for service. Simply amazing.
5I was just in for some required, out of warranty service. Well, my salesman, Douglas, came into the waiting room to "just say hello." We began talking, and I explained that my bill may be quite hefty. He informed me that he would speak with his father, Max, and see if The Met could pay for the service if I were to trade in the vehicle for a newer one. Nonetheless, I left with a lower payment, AND did not have to pay for service. Simply amazing.
I really cannot believe these earlier responses. Whenever I have had a problem, the owner, Max, was willing to talk about it and resolve it immediately. I love the ability to talk to the boss and not deal with these out of town owners who are never around. I have dealt with other local dealers. They seemed more worried about making a sale than me, THE CUSTOMER. The Met not only gave me a great price, but they truly care about me knowing my new big purchase.
5I really cannot believe these earlier responses. Whenever I have had a problem, the owner, Max, was willing to talk about it and resolve it immediately. I love the ability to talk to the boss and not deal with these out of town owners who are never around. I have dealt with other local dealers. They seemed more worried about making a sale than me, THE CUSTOMER. The Met not only gave me a great price, but they truly care about me knowing my new big purchase.
This dealership installed parts incorrectly/not to manufacturer specs on my car and when they failed under warranty, they would not replace them. Plus they are very arrogant, I would highly suggest going elsewhere!!!!
1Horrible service!! Every time they gave me an estimate I took my car to another service center for a second opinion and was always quoted at least half the price. They are unfriendly and over charge. Save your money and time, go somewhere else
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