Rosati's Pizza

★☆☆☆☆
  • 6804 Green Bay Rd 120

    Kenosha, WI 53142

    Map & Directions
  • 262-697-0123

About Rosati's Pizza

Hours
mon - ; tue - ; wed - ; thu - ; fri - ; sat - ; sun -

Food

Food
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Lived in Kenosha for about 3 years and tried a few places before we found Rosati's. When they make their pizza ""right"" and they show up on time it is good, and it was the 1st time. \r\n \r\nWe have had mutiple pizzas which were undercooked or took MUCH longer than quoted. Once even they forgot/lost our order and called us asking if we still wanted it.\r\n \r\nThe final straw was when they crammed a pizza into a box way too small and we ended up with a big ball of cheese and toppings in the center as all the sides had been lifted in the box. When I called to complain the general manager was unapologetic and unwilling to try and rush a replacement out to us quoting the same 1 hour turn around time as our original order.\r\n \r\nI worked my way through college at a pizza place. In a stone oven (the best, and slowest common cooking methods) it takes 20 minutes to make and cook a pizza. When pointing this out the manager still was unwilling to budge on their 1 hr quote or to rush our replacement for their error.\r\n \r\nHorrible service and inconsistant quality which I will never pay for again! Clearly the general manager just doesn't care.

0
★☆☆☆☆

Lived in Kenosha for about 3 years and tried a few places before we found Rosati's. When they make their pizza ""right"" and they show up on time it is good, and it was the 1st time. \r\n \r\nWe have had mutiple pizzas which were undercooked or took MUCH longer than quoted. Once even they forgot/lost our order and called us asking if we still wanted it.\r\n \r\nThe final straw was when they crammed a pizza into a box way too small and we ended up with a big ball of cheese and toppings in the center as all the sides had been lifted in the box. When I called to complain the general manager was unapologetic and unwilling to try and rush a replacement out to us quoting the same 1 hour turn around time as our original order.\r\n \r\nI worked my way through college at a pizza place. In a stone oven (the best, and slowest common cooking methods) it takes 20 minutes to make and cook a pizza. When pointing this out the manager still was unwilling to budge on their 1 hr quote or to rush our replacement for their error.\r\n \r\nHorrible service and inconsistant quality which I will never pay for again! Clearly the general manager just doesn't care.

Pros: Good Prices

Cons: Horrible Service and inconsistant quality

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User Rating: 1 out of 5 stars\r\nby lewis.anthony49\r\n03/16/2008\r\n\r\n seem really quick and in a hurry when taking your order on the phone and when you go to pick it up you get home to find out you ask for meatballs on two orders of gnocci dinners and they dont include them but charge you for them and the gnocci isn't even fully cooked and this is the second time this has occured at this location the hazards of serving undercooked food ought to be investigated by someone the service by the employees really is rude and snotty and don't seem to care when they mess up your order or charge you for something you don't even recieve. constintly messing up orders and serving undercooked food is a specialty of this location award winning most foul service and customer service!!! purchase date 3-16-08 chk#59 .

0
★☆☆☆☆

User Rating: 1 out of 5 stars\r\nby lewis.anthony49\r\n03/16/2008\r\n\r\n seem really quick and in a hurry when taking your order on the phone and when you go to pick it up you get home to find out you ask for meatballs on two orders of gnocci dinners and they dont include them but charge you for them and the gnocci isn't even fully cooked and this is the second time this has occured at this location the hazards of serving undercooked food ought to be investigated by someone the service by the employees really is rude and snotty and don't seem to care when they mess up your order or charge you for something you don't even recieve. constintly messing up orders and serving undercooked food is a specialty of this location award winning most foul service and customer service!!! purchase date 3-16-08 chk#59 .

Pros: good value

Cons: lousy service mess up orders worst customer service and people who cant cook

 

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