Plaza Optical Express

★★★★★

About Plaza Optical Express

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3708 Highway 63 N Rochester, IL

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25 25th St SE Rochester, MN

4.75 4
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Worst customer service I have experienced.\r
I wish before selecting an Optical store I would have taken the time to research their reviews. I went into Plaza Optical and asked for the cost of the exam and the contact lenses. \r
At the

3
★★★★★

Worst customer service I have experienced.\r
I wish before selecting an Optical store I would have taken the time to research their reviews. I went into Plaza Optical and asked for the cost of the exam and the contact lenses. \r
At the

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This is by far the worst experience i have ever had. I went in for a Contact lense exam for $69 and was told by the doctor that he couldnt relese my perscription and that i could buy contact from him if i wanted. Those were way too

3
★★★★★

This is by far the worst experience i have ever had. I went in for a Contact lense exam for $69 and was told by the doctor that he couldnt relese my perscription and that i could buy contact from him if i wanted. Those were way too

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I too "cannot see". Keep blinking with these contacts in just to write this. I knew I was needing to get an eye exam but when I got my glasses on Monday and felt like I was on a roller coaster, I was told my the "technician" I needed to

3
★★★★★

I too "cannot see". Keep blinking with these contacts in just to write this. I knew I was needing to get an eye exam but when I got my glasses on Monday and felt like I was on a roller coaster, I was told my the "technician" I needed to

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Worst experience ever! Went in for 1/2 glasses to magnify paperwork and see over for computer, etc. Owner/optician insisted I needed single lens instead. I tried them. Didn't work. Asked again for 1/2 glass & was told not what I needed. Given new lens. These were worse. I tried to take glasses back and cut all of our losses. Willing to pay for useless lens, but wanted frames refunded. He wouldn't budge!!!!!! Absolutely NO refunds He told me that I needed to make some adjustments & sacrifices at work. REALLY?. I went to Walmart and bought 1/2 lens glasses for work. They are great. Now stuck with expensive useless eyewear. Bottom line. NOT a good experience. Owner told me that he didn't care if I was dissatified. NO EXCEPTIONS! Wow! Save yourself aggravation and go somewhere where they will listen to your needs and work with you if they make a mistake

0
★☆☆☆☆

Worst experience ever! Went in for 1/2 glasses to magnify paperwork and see over for computer, etc. Owner/optician insisted I needed single lens instead. I tried them. Didn't work. Asked again for 1/2 glass & was told not what I needed. Given new lens. These were worse. I tried to take glasses back and cut all of our losses. Willing to pay for useless lens, but wanted frames refunded. He wouldn't budge!!!!!! Absolutely NO refunds He told me that I needed to make some adjustments & sacrifices at work. REALLY?. I went to Walmart and bought 1/2 lens glasses for work. They are great. Now stuck with expensive useless eyewear. Bottom line. NOT a good experience. Owner told me that he didn't care if I was dissatified. NO EXCEPTIONS! Wow! Save yourself aggravation and go somewhere where they will listen to your needs and work with you if they make a mistake

 

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