Golf Galaxy

★★★☆☆
  • 19030 W Bluemound Rd

    Brookfield, WI 53045

    Map & Directions
  • 262-786-2660

Sports & Recreation

Sports & Recreation
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Ten years ago, I decided to learn to golf. My son accompanied me to Golf Galaxy for equipment. Apparently, this store prefers male customers to female because I've been consistently ignored by the sales staff numerous occasions, not just on my initial experience. My husband still insists on purchasing equipment there even though I've asked him to go across the street to B&G. Their sales staff sucks, really really sucks. I have been ignored many times and my husband has first hand witnessed it. We did a little "experiment". I walked into the store and was browsing at putters. He walked in about a minute after me and also began browsing at putters. Who was approached by a sales associate first? He was, of course. Considering I do the purchasing of his golf apparel and other equipment, other than clubs, they've lost alot of revenue. I still love to golf but absolutely hate this store and never shop there.

1
★☆☆☆☆

Ten years ago, I decided to learn to golf. My son accompanied me to Golf Galaxy for equipment. Apparently, this store prefers male customers to female because I've been consistently ignored by the sales staff numerous occasions, not just on my initial experience. My husband still insists on purchasing equipment there even though I've asked him to go across the street to B&G. Their sales staff sucks, really really sucks. I have been ignored many times and my husband has first hand witnessed it. We did a little "experiment". I walked into the store and was browsing at putters. He walked in about a minute after me and also began browsing at putters. Who was approached by a sales associate first? He was, of course. Considering I do the purchasing of his golf apparel and other equipment, other than clubs, they've lost alot of revenue. I still love to golf but absolutely hate this store and never shop there.

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The place has an awesome selection in everything golf. From shoes, balls, and apparel there is a good variety.

Unfortunately, that's where the positives end. This could be a great store if the owner cleaned house and brought in customer centric management. Customer service here is abysmal, I wouldn't consider buying clubs here because they don't seem to really care what their selling. The general attitude is, "you're inconveniencing me, and I have very little incentive to help you."

The prices are awash- some things are pretty good deals (golf balls, shoes), others seem a little high (some apparel, clubs).

While I wouldn't recommend this shop to a friend, I would mention it if you needed last minute items before a round of golf.

2
★★☆☆☆

The place has an awesome selection in everything golf. From shoes, balls, and apparel there is a good variety.

Unfortunately, that's where the positives end. This could be a great store if the owner cleaned house and brought in customer centric management. Customer service here is abysmal, I wouldn't consider buying clubs here because they don't seem to really care what their selling. The general attitude is, "you're inconveniencing me, and I have very little incentive to help you."

The prices are awash- some things are pretty good deals (golf balls, shoes), others seem a little high (some apparel, clubs).

While I wouldn't recommend this shop to a friend, I would mention it if you needed last minute items before a round of golf.

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This is a great place for the new golfer or the more experienced golfer. I recently wanted to upgrade my clubs - I am an average golfer. They worked with me to select the best club for my swing - and the price was better than what I thought I would end up paying. They have gift cards for the hard to buy for person.

5
★★★★★

This is a great place for the new golfer or the more experienced golfer. I recently wanted to upgrade my clubs - I am an average golfer. They worked with me to select the best club for my swing - and the price was better than what I thought I would end up paying. They have gift cards for the hard to buy for person.

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