Burant Heating & Air Conditioning LLC

★★★☆☆
  • 9525 S 60th St

    Franklin, WI 53132

    Map & Directions
  • 414-386-3660

About Burant Heating & Air Conditioning LLC

Categories
  • Heating & Air Conditioning
Hours
M-Su 24hr
Services
  • Air Conditioning Installation & Repair
  • Heating Installation & Repair
  • Air Conditioning Maintenance
  • Heating Maintenance

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Franklin:
Resultset_next

Dust Free Ducts

12045 W Howard Ave Milwaukee, WI

Resultset_next

Tom's Dependable Htg & Cooling

3325 West Layton Avenue Greenfield, CA

2.75 4
Hi! Sign in to let us know how Burant Heating & Air Conditioning LLC was?
Write a Review
.

This is the worst customer service ever!!!! I think they rip off the elderly b/c they think they don't know any better. They came out b/c my mothers furance wasn't working told her it was a bad thermastat and would replace it for 200.00 which they did and then told her they woul do maintance for another 200.00 thank god! she said NO but not even thirty days later her furnace is not working again and they wont come out w/out a charge!!!!

1
★☆☆☆☆

This is the worst customer service ever!!!! I think they rip off the elderly b/c they think they don't know any better. They came out b/c my mothers furance wasn't working told her it was a bad thermastat and would replace it for 200.00 which they did and then told her they woul do maintance for another 200.00 thank god! she said NO but not even thirty days later her furnace is not working again and they wont come out w/out a charge!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great Company VERY VERY good service at a reasonable price. I had 2 other companies that could not figure out problem and the tech from Burant came out and fixed the problem and tuned my system and it is working great. They also have a maint. program that I signed up for.

5
★★★★★

Great Company VERY VERY good service at a reasonable price. I had 2 other companies that could not figure out problem and the tech from Burant came out and fixed the problem and tuned my system and it is working great. They also have a maint. program that I signed up for.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had my home furnace installed by Burant and needed AC work in June. I made it clear that the coolant was leaking and needed a recharge but I also wanted the leak completely repaired ASAP. The service tech ignored my request and only recharged the AC and then wanted me to pay an exorbitant fee to investigate the leak at a second visit. Of course, the coolant would leak out again by the time they returned. I was not told that the leak was severe. The coolant entirely leaked-out and the next heat wave was just a few weeks later. I called a different company who did the work correctly because they followed my request. I called Todd at Burant Heating who gave me only excuses and he was not interested in the issue. In fact, his tech outright lied about my leak concern. I asked for a partial refund (paying for the coolant but a refund of the shoddy labor). The money we are talking about is really minimal. Todd refused to even listen to any options. I do NOT recommend this company! The owner comes across nice but he is not customer service oriented. I am a 27+ year business owner myself and know how to talk and especially listen to complaints. He could use a lesson in this issue.

1
★☆☆☆☆

I had my home furnace installed by Burant and needed AC work in June. I made it clear that the coolant was leaking and needed a recharge but I also wanted the leak completely repaired ASAP. The service tech ignored my request and only recharged the AC and then wanted me to pay an exorbitant fee to investigate the leak at a second visit. Of course, the coolant would leak out again by the time they returned. I was not told that the leak was severe. The coolant entirely leaked-out and the next heat wave was just a few weeks later. I called a different company who did the work correctly because they followed my request. I called Todd at Burant Heating who gave me only excuses and he was not interested in the issue. In fact, his tech outright lied about my leak concern. I asked for a partial refund (paying for the coolant but a refund of the shoddy labor). The money we are talking about is really minimal. Todd refused to even listen to any options. I do NOT recommend this company! The owner comes across nice but he is not customer service oriented. I am a 27+ year business owner myself and know how to talk and especially listen to complaints. He could use a lesson in this issue.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We recently purchased furnaces for our duplex. The man that came to our home to give an estimate was very nice and helpful. I did not have the feeling of being "ripped off." We plan to contact them again in the future for central air units. Very reasonable prices.

4
★★★★☆

We recently purchased furnaces for our duplex. The man that came to our home to give an estimate was very nice and helpful. I did not have the feeling of being "ripped off." We plan to contact them again in the future for central air units. Very reasonable prices.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Message from Burant Heating & Air Conditioning LLC

More about Burant Heating & Air Conditioning LLC

For more than 15 years, Burant Heating & Air Conditioning LLC has focused on providing an assortment of HVAC services in Milwaukee and throughout Southeastern Wisconsin. They have worked on more than 9,000 jobs of various kinds. Your needs are the company?s foremost priority and they work diligently to perform a job to your satisfaction. Additionally, Burant Heating & Air Conditioning LLC is accredited by the Better Business Bureau. Visit their website for more information or call their team today at (414) 386-3660 for your free estimate.

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Burant Heating & Air Conditioning LLC, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review