A Space Place

★☆☆☆☆
  • 3558 County Rd P

    Jackson, WI 53037

    Map & Directions
  • 262-677-4444

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I have rented a unit for about 1 year. The business was quick to meet with me, sign a contract and take my money. That's where the customer service ends. They give new meaning to the term ""Low Overhead"".\n\nA Space Place does not send out renewal reminders, you are on your own and god forbid you misplace your rental contract as I did because you will be in limbo until you can locate it.\n\nThey have two phone numbers, one for new customers and one for existing customers. Wonder why? Let me tell you. \n\nThe phone number for existing customers will only get you an answering machine. I've left over a dozen messages and none were responded to.\n\nThe number for new customers will get you a live body about 50% of the time, however, he cannot help existing customers, he will simply refer you to the existing customer phone number or promise to have someone call you back. \n\nEmails you ask? Same deal, no response. It amazes me that it is so difficult to get someone on the phone to review your account and determine how much and when your next payment is due.\n\nYou have been warned, good luck!\n\n

0
★☆☆☆☆

I have rented a unit for about 1 year. The business was quick to meet with me, sign a contract and take my money. That's where the customer service ends. They give new meaning to the term ""Low Overhead"".\n\nA Space Place does not send out renewal reminders, you are on your own and god forbid you misplace your rental contract as I did because you will be in limbo until you can locate it.\n\nThey have two phone numbers, one for new customers and one for existing customers. Wonder why? Let me tell you. \n\nThe phone number for existing customers will only get you an answering machine. I've left over a dozen messages and none were responded to.\n\nThe number for new customers will get you a live body about 50% of the time, however, he cannot help existing customers, he will simply refer you to the existing customer phone number or promise to have someone call you back. \n\nEmails you ask? Same deal, no response. It amazes me that it is so difficult to get someone on the phone to review your account and determine how much and when your next payment is due.\n\nYou have been warned, good luck!\n\n

 

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