Ravina Bay Bar & Grill

★★★★☆
  • 231 N Durkee St

    Lake Delton, WI 53940

    Map & Directions
  • 608-254-2680

About Ravina Bay Bar & Grill

Food

Food
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4.25 4
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We went into this place expecting to have dinner & see the fireworks for the 4th of July. I walked in with my daughter & my dad while my husband was parking the car. I asked the front staff, a young woman & a man, to give us a table where we can best view the fireworks. They said ok & led us to our table. We ordered our dinner then had my husband request for a table closer to the balcony that we saw was empty so we can have a better view but they refused because they didnt want to change waitresses besides they said at our vantage point we could see it on top of the trees. When we were almost done with our meal we told the waitress, Jennifer, we were staying for fireworks & asked her what time will it start. She gave us an incredulous look and told us that its well known that you cant see fireworks from their restaurant. She exclaimed you could only see it in downtown Wisconsin Dells. We expressed our surprise to her since I specifically asked for a table with the best view of the fireworks. She argued with us and did not believe us. We explained it to her again but she kept on arguing against us & told us we shouldve known better. We told her we were from out of town & this is deceitful of them to falsely lead us to believe that we got a table with a view of the fireworks. We also told her this is the second time we were deceived today and one was at Mt Olympus where we were told we could swim and watch the fireworks then when we got there they changed it to only watching fireworks but not swim. The waitress instead of showing empathy exclaimed in a condescending tone, "Did you buy cheap tickets then?!" Implying we were cheap. We told her she was rude & they were deceitful but she continued to argue against us. We demanded an apology from her, the manager & the front desk staff. She said she'd do that & walked away. Then came a woman acting manager accused us immediately for being loud, disturbing other customers & at the same time defending the waitress without listening to us. She loudly told us to leave without any apology while we continued to argue. Then the cook/bouncer followed us to the parking lot & got our car plates. He threatened us that he called the police since we didnt pay our tab. He told me in a whisper, "You don't belong in this town." My husband argued back at him that he didnt make sense coz they kicked us out then accused us of running away from the tab. My husband paid the tab then I asked who was the manager so we know who to complain to. The cook/bouncer guy said it was Adam but he wasnt there. I asked what their names were and the cashier boy said they could not divulge it. I asked why but he refused. We got out of there very upset and crying. Why would they mistreat us and think were cheap?! We were dressed nice & behaved like the other customers there. Is it because we were not White?! It was horrible.Very Un-American on the 4th of July.

1
★☆☆☆☆

We went into this place expecting to have dinner & see the fireworks for the 4th of July. I walked in with my daughter & my dad while my husband was parking the car. I asked the front staff, a young woman & a man, to give us a table where we can best view the fireworks. They said ok & led us to our table. We ordered our dinner then had my husband request for a table closer to the balcony that we saw was empty so we can have a better view but they refused because they didnt want to change waitresses besides they said at our vantage point we could see it on top of the trees. When we were almost done with our meal we told the waitress, Jennifer, we were staying for fireworks & asked her what time will it start. She gave us an incredulous look and told us that its well known that you cant see fireworks from their restaurant. She exclaimed you could only see it in downtown Wisconsin Dells. We expressed our surprise to her since I specifically asked for a table with the best view of the fireworks. She argued with us and did not believe us. We explained it to her again but she kept on arguing against us & told us we shouldve known better. We told her we were from out of town & this is deceitful of them to falsely lead us to believe that we got a table with a view of the fireworks. We also told her this is the second time we were deceived today and one was at Mt Olympus where we were told we could swim and watch the fireworks then when we got there they changed it to only watching fireworks but not swim. The waitress instead of showing empathy exclaimed in a condescending tone, "Did you buy cheap tickets then?!" Implying we were cheap. We told her she was rude & they were deceitful but she continued to argue against us. We demanded an apology from her, the manager & the front desk staff. She said she'd do that & walked away. Then came a woman acting manager accused us immediately for being loud, disturbing other customers & at the same time defending the waitress without listening to us. She loudly told us to leave without any apology while we continued to argue. Then the cook/bouncer followed us to the parking lot & got our car plates. He threatened us that he called the police since we didnt pay our tab. He told me in a whisper, "You don't belong in this town." My husband argued back at him that he didnt make sense coz they kicked us out then accused us of running away from the tab. My husband paid the tab then I asked who was the manager so we know who to complain to. The cook/bouncer guy said it was Adam but he wasnt there. I asked what their names were and the cashier boy said they could not divulge it. I asked why but he refused. We got out of there very upset and crying. Why would they mistreat us and think were cheap?! We were dressed nice & behaved like the other customers there. Is it because we were not White?! It was horrible.Very Un-American on the 4th of July.

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Awful dining experience! We went into this place expecting to have dinner & see the fireworks for the 4th of July. I walked in with my daughter & my dad while my husband was parking the car. I asked the front staff, a young woman & a man,

3
★★★★★

Awful dining experience! We went into this place expecting to have dinner & see the fireworks for the 4th of July. I walked in with my daughter & my dad while my husband was parking the car. I asked the front staff, a young woman & a man,

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Good location to watch boats go up and down the bay.\r
Hard to find. Located at the bottom of a steep treacherous hill, better have good breaks on your car.\r
Cold inside the eating area, slow service if any at all.\r
Food was not that

3
★★★★★

Good location to watch boats go up and down the bay.\r
Hard to find. Located at the bottom of a steep treacherous hill, better have good breaks on your car.\r
Cold inside the eating area, slow service if any at all.\r
Food was not that

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This restaurant is nestled on a little bay of what is usually Lake Delton directly opposite from the Tommy Bartlett Water Show. Only problem is this year, Lake Delton broke through it's banks and drained into the Wisconsin River. So, what is normally a lovely view from their large outside deck which is set-up with tables and a huge umbrella of the lake is now a view of a weed filled valley. No matter, the food is still good with a wide variety on the menu, the deck is still surrounded by natural beauty and you just have to make the best of it for this year. Plan to come back in 2009!

4
★★★★☆

This restaurant is nestled on a little bay of what is usually Lake Delton directly opposite from the Tommy Bartlett Water Show. Only problem is this year, Lake Delton broke through it's banks and drained into the Wisconsin River. So, what is normally a lovely view from their large outside deck which is set-up with tables and a huge umbrella of the lake is now a view of a weed filled valley. No matter, the food is still good with a wide variety on the menu, the deck is still surrounded by natural beauty and you just have to make the best of it for this year. Plan to come back in 2009!

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